Diablo® III

Greyed out PLAY button

anyone have this problem as of right now?
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yes I do too.. seems like it did some update then just sat there so I closed out then re-opened. Now the play button is grey and it's just sitting there saying initializing
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I have windows 8.. so here's what I did and it worked... when you are on home screen move mouse to the right to bring up menu window.. select D3 and it should work but give it just a second
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I have that issue and after about 2 min of waiting it comes up with a crash report. after i close the crash report the play button is lit up like normal. do i need to reload the game or is there an easy fix for this? It has been doing this since 2 updates ago.
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Support Forum Agent
Posts: 33,517
The Play button staying grayed out is often due to internet security programs like an anti virus app. You might try temporarily disabling any that you use to see if they're interfering.

We've also added a new repair tool in the game 's launcher you can use to check for any file corruption. It's located under the Help tab in the launcher.

@CODERED2379 - is there a code that was generated with your crash report?
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I am having this problem now also.

I have disabled all my control programs to see if any are causing the problem and nothing works.

I did recently change ISP providers so i am guessing that is the problem ?

And the help button only shows a listing of "Technical support", i see nothing about checking for file corruption.
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