Hello... I am in need of some award winning customer service. Please do not ignore my request for help!!
Recently, I have been getting constant lag spikes and abnormally high ping today. I have tried other games (wow, sc2, bf3) and nothing else is lagging. The ports within my router are opened for my computer. I have even tried opening wow while playing d3 to see if ping in wow spikes the same time it does in d3 and have seen no signs of that.
i7 930 3.0ghz
EVGA GTX670FTW w/ 306.97 drivers
12gb corsair ddr3
Windows 7 64b
Dlink Dir-655 Router
DWA-556 wifi card
Charter Cable internet (Speedtest results: Ping 24ms, Download 54.46mbps, Upload 4.18mb)
Eset Nod32 Antivirus
A little bit more info about the problem.
*Periodic lag spikes where ping reaches upwards of 1000 ms (1 red bar). The majority of the time game runs about ~180 (3 green).
*The lag spikes do not always occur when my ms goes up.
*The "freezes" or "spikes" do not completely freeze the game, as I am still able to run around and things like that, but there are no monsters in newly explored areas and spells do not go off.
*Spikes last anywhere from 1-10 seconds.
Steps I have taken to resolve the problem.
*cmd ping to google that shows no increase to ping during game play.
* numerous restarts on router
*applied drive indexing fix for c: only
*ensuring router ports open.
*disabled windows firewall.
I am on wifi, but like I said I do not have any problems with any other games.
What information do you need from me to narrow down the problem?