Diablo® III

checking for updates...updates...updates.....

when trying to log in i get the checking for update boxs. it either doesnt update or i get an error message. ie:BLZPTS00007. its not always the same error code. why is this happening and what can i do about it? is it restricted to me?
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Support Forum Agent
mugmutt,

Could you try running the repair tool please? It's located by starting up the launcher and clicking the Help tab at the top. You'll see the repair tool listed there.
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He can't get to that. He's talking about the first box that pops up before the launcher opens that is stuck on "Checking for Updates". The red box that says diablo doesnt open, so he can't run the repair tool. The same thing is happening for me on all Blizz games. WoW-64 is working, but I can't get past that checking for updates box on D3 of SC2

https://us.battle.net/support/en/article/blizzard-launcher-tools-patch-troubleshooting
^doesn't work.
Edited by Nonameplease#1460 on 12/11/2012 5:31 PM PST
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85 Worgen Warrior
13685
He can't get to that. He's talking about the first box that pops up before the launcher opens that is stuck on "Checking for Updates". The red box that says diablo doesnt open, so he can't run the repair tool. The same thing is happening for me on all Blizz games. WoW-64 is working, but I can't get past that checking for updates box on D3 of SC2

https://us.battle.net/support/en/article/blizzard-launcher-tools-patch-troubleshooting
^doesn't work.


I'm in the same boat. Have tried most troubleshooting methods around d3/wow forums regarding the launcher. Have a ticket going right now with battle.net, which are being very helpful.
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Didn't realize this was an 8 mo. old issue. I'm now having the same problem trying to run my Diablo III launcher. I've gone as far as uninstalling the game/launcher and the issue is still there.
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08/18/2013 11:33 AMPosted by rzgonzalez
Didn't realize this was an 8 mo. old issue. I'm now having the same problem trying to run my Diablo III launcher. I've gone as far as uninstalling the game/launcher and the issue is still there.


try this:
http://us.battle.net/d3/en/forum/topic/8728403638?page=3#54
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