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If that's the one where it gives some error about an "authentication module", I always get that if I logout and try to login again. I need to completely quit the client (which often times ends up hanging and needs to be force terminated) and launch it again.
Looks like it has something to do with the authenticator??? Not sure... try posting in the technical support forum...
Post it here: http://us.battle.net/d3/en/forum/5386227/
If all options fail, did you mess around with your authenticator if you got one?? if not or if you dont even have one then try reinstalling D3 or submit a ticket explaining what the situtation is.
Edited by NeLLy#1854 on 1/25/2013 5:11 AM PST
For 14404 downloading agreement problem. Because of the term of use document didn't download and show up after recent patch.
Here is the solution that work for me and most of the people.
Step 1: Before you login US sever, go to option, switch other server such as Asia and Europe.
Step 2: You should be able to login, then the term of use document will show up
press read (or accept, i forgot).
Step 3: After you press read (or accept, i forgot), then you will be at character screen ,
now logout of this server.
Step 4: Go to option, switch back to US server
Step 5: You should be able to login US server now, because of you already press read (or accept, i forgot) the term of use document at other server.
I hope it helps =)
Edited by KevinTung#3638 on 1/29/2013 2:13 AM PST
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