I just wanted hop back in really quickly before I run to another meeting to say that this has been awesome. Thank you SO MUCH for keeping your comments and suggestions civil, constructive, and mostly on point (again, I'm not asking for game suggestions, but rather suggestions on how you think the community team could serve you better).
Lylirra: I've read through a lot of this thread. I have a critical response. So, I want to first of all thank you for the attention you've paid to this thread. Whether it is your job or not, you've put forth a lot of effort responding to a lot of our posts. We may not always like how you respond (I know I don't) but we should appreciate the time you take. I see your name on here a lot. I know the others post as well, but you seem to participate a lot in these discussions. So, a hearty thanks.
That being said, I would state that one way you could improve is to listen to feedback regardless of if it is "on point" or not.
Part of the way people think is to relate one thing to another. Annoying as it is, people bunny trail a lot. Thinking about how community managers could improve will make them start thinking about why CM's exist in the first place. This will get people to start thinking about game marketing and development and QA. This will get them thinking about the game itself and how it could be improved. And, if Diablo 3 were not in dire need of improvement, there wouldn't be so much feedback along these lines. There would still be a lot but not this much in my opinion.
So, please, we know you're working hard, we know you're looking at what we say and have made changes according to it (heck you improved Mammoth Hydra, that's the change I like)...but do this more. Just keep trying, don't give up. You're in a position to truly help us gamers, and since gamers make a game a game rather than just a bunch of code, it is important for all parties concerned that you continue to help us, please.
In the middle of one of my old posts ragging on Blizzard, half-seriously, half-jokingly, I decided to be more serious and more positive for once and offer productive ideas, free of charge, even though I'm not a Blizzard employee (and I need a job badly)...because I love this game series (Diablo) so much.
Here is a quote from that post:
I think a WoW type game only with the style and story of Diablo would be great fun!
Imagine if you play through Diablo 3 and it's future expansion and you think you're all done and then the last clip shows a totally new land with a new set of plot lines for you to deal with ... so it could be like Diablo 3, Diablo 3 expansion, and a title called Sanctuary (which is like a second expansion release right after Diablo 3 expansion). If there are legal issues with the name, maybe something like Diablo: Sanctuary instead.
This would split the game into two modes.. One is story mode which is the main game and its episodic expansions, and then the Sanctuary one could be a 'world' mode or client type experience that is more free roaming and like WoW or other MMORGP's.. this mode/version could be free with advertising or due to the RMAH or would possibly have a monthly charge to maintain the new massive world for us to explore, yay. However, the main titles and expansion episodes (what I called "story mode") would have no monthly charge and would be like things are now. So, you would only need to buy the main game and then up to the expansion you wanted to play if you weren't interested in the MMORPG aspect of Diablo: Sanctuary.
Characters and stash could be shared between modes or they could be kept separate, that's up to Blizzard, but there are benefits to both options. The compromise is to have a transfer operation between the two but that would complicate things and probably should be avoided.
(PvP is fine, although I could do without any non-duel PKing or PKKing... it is fun at first but it gets old quickly and I'd much rather everyone in the game be helping with the quest or item farming rather than just being a nuisance.)
Originally, I was against making a WoW clone, but since that is apparently the direction Blizzard wants to take this game, why not go all the way? Or, why not go even further and do better while keeping with the themes, motifs, the overall wonderful style and story of the Diablo series?
Please tell me if development/design is working on something equivalent to this or if they would like me or anyone else with a similar interest and ideas to work for them in hopes of adding content/storyline/quests etc to a game that said it would have it in large amounts and then ended up having much less than expected.
So, what about my idea? Not just players respond (although what they think is very important), I want to know what you think, what you think developers would think, and finally what developers actually think (after you've taken this idea to them). It is just the beginning of an idea, so I understand it would need a loooot of work but I still think it is the basis of a great idea.
I know this was off topic, as you would suggest, but Lylirra, I originally posted that idea in a previous post a while ago. If there were any response to my idea, I don't know about it.
If Blizzard is going to force us to play online to play Diablo 3 and if they're going to promise all this great content, I think they should deliver with or without our help. We've offered helpful suggestions to improve Diablo 3 in many posts ranging from technical issue advice, to game play issues, to storyline suggestions and how the game may be expanded past its fun yet severely lacking beginning, like in my quoted idea.
How can *you* the CM's do a better job. Well, please ask development for us if they're making more content/storyline/quests and more playability options like what I suggested up above.
Or, like someone else posted, create a gamer/player/customer advocate position...someone that talks with us more, goes into real games with us etc.. If that already exists, have those people do more or hire more of them....
I think as is the case with a lot of things.. there is so much fear of legalities combined with conflicting messages combined with lack of communication... anyway, one of those three can be fixed easily just with more communication...
Ok, enough of my rambling.
If you read this biblically large example of how badly one's writing can deteriorate post college, thanks..
Happy Holidays everyone!