12/12/2012 08:25 PMWell I've made alot of threads that were nice, but logical and productive too, but those just don't get popularity, and certainly no blue posts.
Posted by Nein
We try to read as many posts as possible, but the truth is that there's no way for us to read them all. (We still give it our best shot, though.) Similarly, we're not going to post in every thread, either -- even ones that we do see or find to be really constructive.
We may not always be able to respond to a specific concern for a number of reasons. Sometimes we don't have any information to share, sometimes we're not in a position to comment, and sometimes we want to see how a discussion progresses on its own. Whenever we post in a thread, the conversation will inevitably change, and there are times when it's important that we don't get involved. Usually, when a thread gets a "blue post," it stops being a discussion between players and turns into a some sort of modified Q&A. There's nothing wrong with that, but it's not always the best way to get valuable feedback.
Also, as Grimiku said earlier today ( http://us.battle.net/d3/en/forum/topic/7394279599#10
In many cases, though, we may not be in position to comment on what the developers are working on, either because they’re still working on the design process or we’re not really sure if what we have is actually going to make it into the game. Over the years we have found it is better to avoid promising anything about future content (until we are as close to 100% certain about it as possible) than to retract previous communication when something gets cut or delayed from a patch, or changed to something completely different. Even acknowledging that an issue exists is enough for some players to walk away with “they know, so something will be done immediately” and can be harmful if said issue’s resolution doesn’t make it into a patch.
So, if we don't respond to your posts, that doesn't mean we haven't heard you or haven't heard an identical concern from another player -- though it's possible we may not have gotten to that specific feedback just yet. It certainly
doesn't mean that we don't care. There are just many factors that come into play when determining when/if we can post about a particular topic.
We do pass on your feedback to design team, though, and there have been many cases where that feedback has been acted on directly. (There have also been many cases where it hasn't, because our developers may not agree with a particular suggestion a player has made. We've talked about those in these forums, too.)