Diablo® III

Crashed when i download the game

It happened on my macbook pro, here below is the information:

This application has encountered a critical error:

ERROR #1 (0x13370001) Fatal Exception
Program: /Users/Shared/Battle.net/Setup/diablo3_enus/Diablo III Setup.app
Exception: short exception

EXC_BAD_ACCESS KERN_PROTECTION_FAILURE 0000000 0000000

Crashed Thread: 0x00005917

Project: 19150011
Build: 1272
Project Name: Blizzard Setup

------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

eax = 00000003 ebx = 000f1587 ecx = 00000001 edx = 00344ff0
edi = b040ef28 esi = 013a2a90 ebp = b040eec8 esp = b040ea80
ss = 00000023 eflags = 00010206 eip = 000f17e1 cs = 0000001b
ds = 00000023 es = 00000023 fs = 00000023 gs = 0000000f

----------------------------------------
Stack Trace (Manual)
----------------------------------------

Showing 12/12 threads...
Thread 1/12 (ID: 00001207 Stack: 00000000 + 0)
0x901a18 __CGSLockWindow+3142
0x901a0a _CGSDeviceLock+313
0x94bd68 _ripd_Lock+62
0x94bd63 _ripl_BltShape+451
0x94bd44 _ripc_Render+389
0x94bd00 _ripc_DrawRects+546
0x9019ce _CGContextFillRects+144
0x901baa _CGContextFillRect+32
0x910cbf _NSRectFill+197
0x911596 -[NSTabView _drawBorder:inRect:]+469
0x911590 -[NSTabView drawRect:]+121
0x910423 -[NSView _drawRect:clip:]+3492
0x91040d -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]+1316
0x910410 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]+2138
0x910406 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:]+5445
0x910402 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:]+4448
0x9103ef -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:]+290
0x9103ac -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:]+4425
0x910034 -[NSView displayIfNeeded]+1468
0x91002e -[NSWindow displayIfNeeded]+306
0x91002a __handleWindowNeedsDisplayOrLayoutOrUpdateConstraints+994
0x998e57 ___NSFireTimer+117
0x9711b9 ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__+22
0x9711b3 ___CFRunLoopDoTimer+709
0x971001 ___CFRunLoopRun+1730
0x970ff6 _CFRunLoopRunSpecific+378
0x970ff4 _CFRunLoopRunInMode+123
0x92bc61 _RunCurrentEventLoopInMode+242
0x92bc5e _ReceiveNextEventCommon+374
0x92bc5d _BlockUntilNextEventMatchingListInMode+88
0x90fffa __DPSNextEvent+724
0x90fff2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]+119
0x90ff56 -[NSApplication run]+855
0x90f986 _NSApplicationMain+1053
0x63a9

Thread 2/12 (ID: 0000020b Stack: 00000000 + 0)

Thread 3/12 (ID: 00005b03 Stack: 00000000 + 0)
0x98abac _start_wqthread+30

Thread 4/12 (ID: 00005917 Stack: 00000000 + 0)
0xf1e76
0x29e91
0x98ad05 __pthread_start+344
0x98abac _thread_start+34

Thread 5/12 (ID: 00005a1f Stack: 00000000 + 0)
0x970fff ___CFRunLoopRun+1247
0x970ff6 _CFRunLoopRunSpecific+378
0x970ff4 _CFRunLoopRunInMode+123
0x9990f9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]+278
0x1e2f3
0x9990a1 -[NSThread main]+45
0x9990a1 ___NSThread__main__+1396
0x98ad05 __pthread_start+344
0x98abac _thread_start+34

Thread 6/12 (ID: 00006303 Stack: 00000000 + 0)
0x970fff ___CFRunLoopRun+1247
0x970ff6 _CFRunLoopRunSpecific+378
0x970ff4 _CFRunLoopRunInMode+123
0x998a61 +[NSURLConnection(Loader) _resourceLoadLoop:]+395
0x9990a1 -[NSThread main]+45
0x9990a1 ___NSThread__main__+1396
0x98ad05 __pthread_start+344
0x98abac _thread_start+34

Thread 7/12 (ID: 00006e03 Stack: 00000000 + 0)
0x455f
0x3bacc
0x29e91
0x98ad05 __pthread_start+344
0x98abac _thread_start+34

Thread 8/12 (ID: 00007a0b Stack: 00000000 + 0)
0x455f
0x189a6
0x154122
0x154167
0x29e91
0x98ad05 __pthread_start+344
0x98abac _thread_start+34

Thread 9/12 (ID: 00008503 Stack: 00000000 + 0)
0x98abac _thread_start+34

Thread 10/12 (ID: 0000040f Stack: 00000000 + 0)
0x98abac _start_wqthread+30

Thread 11/12 (ID: 00001507 Stack: 00000000 + 0)
0x98abac _start_wqthread+30

Thread 12/12 (ID: 0000840b Stack: 00000000 + 0)
0x98abac _start_wqthread+30

----------------------------------------
Loaded Modules
----------------------------------------

DBG-MODULE<0x1000 001e2000 "/Users/Shared/Battle.net/Setup/diablo3_enus/Diablo III Setup.app/Contents/MacOS/Diablo III Launcher" "" 0 {aa839f39-14eb-1084-b063e83d92c8d74a} 0 0>
DBG-MODULE<0x90e570 0003c000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib" "" 0 {a3442557-18d5-332e-8859423d5a20ebbe} 0 0>
DBG-MODULE<0x9274c0 00045000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib" "" 0 {06bafdca-800c-35e3-b1a3f05e105b86ab} 0 0>
DBG-MODULE<0x936a40 0000f000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL" "" 0 {1ad1ae7b-b57b-35b5-b57132a34f0da737} 0 0>
DBG-MODULE<0x946080 00003000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib" "" 0 {8a174bd9-992e-351d-8f9adf6991723abe} 0 0>
DBG-MODULE<0x94bbf0 0000e000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib" "" 0 {c7a3917a-c444-33cc-8599bb9cd8c12bc4} 0 0>
DBG-MODULE<0x94bf70 00004000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib" "" 0 {c54e8fd0-61ec-3dc8-863154288ac66ac8} 0 0>
DBG-MODULE<0x983ed0 00007000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib" "" 0 {e32a7266-fcdd-352c-9c2a8939265974af} 0 0>

----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 000F17E1)

000F17E1: FF 50 04 EB 02 EB AB E8 7D 75 09 00 8B 93 11 1B .P......}u......

Stack: 1024 bytes starting at (ESP = B040EA80)

B040EA80: F0 4F 34 00 C0 C4 32 00 5A 01 00 00 32 30 31 32 .O4...2.Z...2012
B040EA90: 2F 31 32 2F 70 4B 34 00 01 00 00 00 3A 32 33 2E /12/pK4.....:23.
B040EAA0: 37 39 30 20 2D 20 42 6F F0 4F 34 00 72 61 70 70 790 - Bo.O4.rapp
B040EAB0: 65 72 20 53 74 61 67 65 3A 20 55 50 44 41 54 45 er Stage: UPDATE
B040EAC0: 5F 41 47 45 4E 54 0A 00 00 00 50 45 52 0A 00 45 _AGENT....PER..E
B040EAD0: 0A 00 32 00 24 00 00 00 93 CB AD 98 00 4C B2 00 ..2.$........L..
B040EAE0: 00 00 00 00 00 45 22 00 1F E1 C8 50 6A 3F 09 00 .....E"....Pj?..
B040EAF0: 00 45 22 00 43 01 00 00 38 4C 69 6E 6E 65 78 73 .E".C...8Linnexs
B040EB00: 2D 4D 61 63 42 6F 6F 6B 2D 50 72 6F 2E 6C 6F 63 -MacBook-Pro.loc
B040EB10: 61 6C 00 00 00 00 00 00 00 00 00 00 00 00 00 00 al..............
B040EB20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
B040EB30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
B040EB40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
B040EB50: 00 00 00 00 04 00 00 00 03 00 00 00 00 15 23 00 ..............#.
B040EB60: 06 00 00 00 00 00 00 00 D2 B7 A6 91 B0 AC A6 91 ................
B040EB70: D0 EB 40 B0 03 00 00 00 30 00 00 00 34 00 00 00 ..@.....0...4...
B040EB80: 07 5D 00 00 00 00 00 00 70 D8 32 00 00 10 22 00 .]......p.2...".
B040EB90: 07 00 00 00 00 45 22 00 F0 D1 32 00 00 45 22 00 .....E"...2..E".
B040EBA0: 00 10 22 00 D0 D3 32 00 28 EC 40 B0 69 02 07 99 .."...2.(.@.i...
B040EBB0: 00 45 22 00 08 00 00 00 30 00 00 00 34 00 00 00 .E".....0...4...
B040EBC0: 07 5D 00 00 00 00 00 00 00 00 00 00 00 0D 00 00 .]..............
B040EBD0: 74 E1 BB AC 74 E1 BB AC 00 00 00 00 28 00 B2 00 t...t.......(...
B040EBE0: 00 00 00 00 69 02 07 99 D0 02 00 00 00 00 30 00 ....i.........0.
B040EBF0: D0 30 02 00 00 00 AE 98 80 00 00 00 38 87 47 93 .0..........8.G.
B040EC00: D0 D3 32 00 00 00 00 00 08 00 C5 A2 00 45 22 00 ..2..........E".
B040EC10: D0 D3 32 00 00 00 30 00 44 E0 BB AC 00 10 22 00 ..2...0.D.....".
B040EC20: 74 E1 BB AC 80 00 00 00 68 EC 40 B0 FE A7 EF 8F t.......h.@.....
B040EC30: 00 10 22 00 10 D9 32 00 80 00 00 00 90 D9 32 00 .."...2.......2.
B040EC40: 00 FA B1 00 81 1B 19 97 68 EC 40 B0 BE AB EF 8F ........h.@.....
B040EC50: 04 3A 21 00 00 00 00 00 60 00 00 00 F2 39 21 00 .:!.....`....9!.
B040EC60: BE A9 EF 8F 54 CF 9E 9A A8 EC 40 B0 BE AB EF 8F ....T.....@.....
B040EC70: 31 00 00 00 FA 3F 00 00 54 CF 9E 9A FC 41 EF 8F 1....?..T....A..
B040EC80: A8 ED 40 B0 D4 7C F1 8F B8 EC 40 B0 26 42 EF 8F ..@..|....@.&B..
B040EC90: 8C 8A F1 8F 40 41 F1 8F B5 38 9E 9A 01 00 00 00 ....@A...8......
B040ECA0: A8 ED 40 B0 EC 40 EF 8F FC 41 EF 8F 40 41 F1 8F ..@..@...A..@A..
B040ECB0: A8 ED 40 B0 D4 7C F1 8F D8 EC 40 B0 E8 41 EF 8F ..@..|....@..A..
B040ECC0: 8C 8A F1 8F B5 38 9E 9A D4 7C F1 8F 40 41 F1 8F .....8...|..@A..
B040ECD0: 01 00 00 00 07 00 00 00 08 ED 40 B0 08 B3 EF 8F ..........@.....
B040ECE0: 8C 8A F1 8F B5 38 9E 9A 40 41 F1 8F D4 7C F1 8F .....8..@A...|..
B040ECF0: 01 00 00 00 CD 02 00 00 18 ED 40 B0 A8 ED 40 B0 ..........@...@.
B040ED00: D4 7C F1 8F 07 00 00 00 D2 B7 A6 91 B0 AC A6 91 .|..............
B040ED10: 78 ED 40 B0 03 00 00 02 2C 00 00 00 6C 00 00 00 x.@.....,...l...
B040ED20: 03 70 00 00 00 00 00 00 00 00 00 00 00 CB 32 00 .p............2.
B040ED30: 4E 22 0D 97 02 00 00 00 BE B3 EF 8F 03 6F 00 00 N"...........o..
B040ED40: 2C 8A 44 AC 01 00 00 00 E8 ED 40 B0 B6 4D 55 93 ,.D.......@..MU.
B040ED50: 78 ED 40 B0 03 00 00 02 2C 00 00 00 6C 00 00 00 x.@.....,...l...
B040ED60: 03 70 00 00 D0 A4 61 00 E8 ED 40 B0 EF 06 AF 98 .p....a...@.....
B040ED70: 00 4F 22 00 00 CB 32 00 00 11 00 00 28 00 00 00 .O"...2.....(...
B040ED80: 00 00 00 00 03 70 00 00 00 00 00 00 87 04 00 00 .....p..........
B040ED90: 00 00 00 00 01 00 00 00 00 00 00 00 80 C0 6F 00 ..............o.
B040EDA0: D4 A4 61 00 A5 01 00 00 A4 01 00 00 00 00 60 00 ..a...........`.
B040EDB0: 90 C7 00 00 10 8E 61 00 20 00 00 00 D0 A4 61 00 ......a. .....a.
B040EDC0: B0 A4 61 00 02 00 00 00 CF 00 00 00 00 4F 22 00 ..a..........O".
B040EDD0: B0 A4 61 00 00 00 60 00 44 E0 BB AC 00 10 22 00 ..a...`.D.....".
B040EDE0: 05 AC AE 98 10 00 00 00 D2 95 8C FC 28 00 B2 00 ............(...
B040EDF0: 90 4A 38 01 A7 1B 8D 99 08 EE 40 B0 4A 11 07 99 .J8.......@.J...
B040EE00: 20 44 C2 AC C0 BE 84 91 38 EE 40 B0 50 1C 8D 99 D......8.@.P...
B040EE10: 00 00 00 00 90 4A 38 01 60 2D C2 AC A7 1B 8D 99 .....J8.`-......
B040EE20: F0 8B 44 AC 01 00 00 00 38 EE 40 B0 01 51 38 01 ..D.....8.@..Q8.
B040EE30: 9C EE 40 B0 34 44 01 00 58 EE 40 B0 4C 44 01 00 ..@.4D..X.@.LD..
B040EE40: 90 4A 38 01 C0 BE 84 91 08 00 00 00 2C 00 B2 00 .J8.........,...
B040EE50: 01 51 38 01 01 00 00 00 B8 EE 40 B0 59 DB 0E 00 .Q8.......@.Y...
B040EE60: 9C EE 40 B0 08 00 00 00 00 00 00 00 12 00 00 00 ..@.............
B040EE70: 00 00 00 00 00 01 00 00 A0 EE 40 B0 00 00 00 00 ..........@.....

------------------------------------------------------------------------------
Edited by Machkhan on 12/12/2012 3:03 PM PST
Reply Quote
my mac config:

Hardware:

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f32
Serial Number (system): C02JFHREDKQ1
Hardware UUID: 0507CE5D-7605-5EAB-8EEC-36E33F9AE181

Software:

System Software Overview:

System Version: OS X 10.8.2 (12C3012)
Kernel Version: Darwin 12.2.1
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: Linnex’s MacBook Pro
User Name: Linnex (linnex)
Secure Virtual Memory: Enabled
Time since boot: 2:25

Graphics/Displays:

Intel HD Graphics 4000:

Chipset Model: Intel HD Graphics 4000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0166
Revision ID: 0x0009
gMux Version: 3.2.19 [3.2.8]
Displays:
Color LCD:
Display Type: LCD
Resolution: 2880 X 1800
Retina: Yes
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort

NVIDIA GeForce GT 650M:

Chipset Model: NVIDIA GeForce GT 650M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0fd5
Revision ID: 0x00a2
ROM Revision: 3688
gMux Version: 3.2.19 [3.2.8]
Reply Quote
MVP - Technical Support
100 Draenei Mage
7215
Posts: 21,711
12/11/2012 07:58 PMPosted by ZeroLittle
System Version: OS X 10.8.2 (12C3012)


Weird.

When you updated to 10.8.2 did you use the separately downloadable Combo Update ?
Reply Quote
Thanks for your reply,

Not really sure when i get this updated. What can i do now?
Reply Quote
MVP - Technical Support
100 Draenei Mage
7215
Posts: 21,711
http://support.apple.com/kb/DL1581

There's also a couple of supplemental updates :

http://support.apple.com/kb/DL1600
http://support.apple.com/kb/DL1611

Before installing it should run a check to check if you have it installed or if it's compatible for your mac.
Reply Quote
after restore my OSx , still have problem below:

ERROR #1 (0x13370001) Fatal Exception
Program: /Users/Shared/Battle.net/Setup/diablo3_enus/Diablo III Setup.app
Exception: short exception

EXC_BAD_ACCESS KERN_PROTECTION_FAILURE 0000000 0000000

Crashed Thread: 0x00005a17

Project: 19150011
Build: 1272
Project Name: Blizzard Setup

------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

eax = 00000003 ebx = 000f1587 ecx = 00000001 edx = 00378d00
edi = b038cf28 esi = 00356d50 ebp = b038cec8 esp = b038ca80
ss = 00000023 eflags = 00010206 eip = 000f17e1 cs = 0000001b
ds = 00000023 es = 00000023 fs = 00000023 gs = 0000000f

----------------------------------------
Stack Trace (Manual)
----------------------------------------

Showing 12/12 threads...
Thread 1/12 (ID: 00001207 Stack: 00000000 + 0)
0x9214ec -[NSView setFrame:]+254
0x7949
0x917b67 ___NSFireTimer+117
0x966d79 ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__+22
0x966d73 ___CFRunLoopDoTimer+709
0x966bc1 ___CFRunLoopRun+1730
0x966bb6 _CFRunLoopRunSpecific+378
0x966bb4 _CFRunLoopRunInMode+123
0x9563d1 _RunCurrentEventLoopInMode+242
0x9563ce _ReceiveNextEventCommon+374
0x9563cd _BlockUntilNextEventMatchingListInMode+88
0x9217da __DPSNextEvent+724
0x9217d2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]+119
0x921736 -[NSApplication run]+855
0x921166 _NSApplicationMain+1053
0x63a9

Thread 2/12 (ID: 0000020b Stack: 00000000 + 0)

Thread 3/12 (ID: 00001703 Stack: 00000000 + 0)
0x933e7c _start_wqthread+30

Thread 4/12 (ID: 00005a17 Stack: 00000000 + 0)
0xf1e76
0x29e91
0x933fd5 __pthread_start+344
0x933e7c _thread_start+34

Thread 5/12 (ID: 00005b1f Stack: 00000000 + 0)
0x966bbf ___CFRunLoopRun+1247
0x966bb6 _CFRunLoopRunSpecific+378
0x966bb4 _CFRunLoopRunInMode+123
0x917e09 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]+278
0x1e2f3
0x917db1 -[NSThread main]+45
0x917db1 ___NSThread__main__+1396
0x933fd5 __pthread_start+344
0x933e7c _thread_start+34

Thread 6/12 (ID: 00006203 Stack: 00000000 + 0)
0x966bbf ___CFRunLoopRun+1247
0x966bb6 _CFRunLoopRunSpecific+378
0x966bb4 _CFRunLoopRunInMode+123
0x917771 +[NSURLConnection(Loader) _resourceLoadLoop:]+395
0x917db1 -[NSThread main]+45
0x917db1 ___NSThread__main__+1396
0x933fd5 __pthread_start+344
0x933e7c _thread_start+34

Thread 7/12 (ID: 00006c03 Stack: 00000000 + 0)
0x455f
0x3bacc
0x29e91
0x933fd5 __pthread_start+344
0x933e7c _thread_start+34

Thread 8/12 (ID: 0000744b Stack: 00000000 + 0)
0x455f
0x189a6
0x154122
0x154167
0x29e91
0x933fd5 __pthread_start+344
0x933e7c _thread_start+34

Thread 9/12 (ID: 00008303 Stack: 00000000 + 0)
0x933e7c _start_wqthread+30

Thread 10/12 (ID: 0000800f Stack: 00000000 + 0)
0x933e7c _thread_start+34

Thread 11/12 (ID: 0000460b Stack: 00000000 + 0)
0x933e7c _start_wqthread+30

Thread 12/12 (ID: 00008717 Stack: 00000000 + 0)
0x933e7c _start_wqthread+30

----------------------------------------
Loaded Modules
----------------------------------------

DBG-MODULE<0x1000 001e2000 "/Users/Shared/Battle.net/Setup/diablo3_enus/Diablo III Setup.app/Contents/MacOS/Diablo III Launcher" "" 0 {aa839f39-14eb-1084-b063e83d92c8d74a} 0 0>
DBG-MODULE<0x900070 0000f000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL" "" 0 {1ad1ae7b-b57b-35b5-b57132a34f0da737} 0 0>
DBG-MODULE<0x901a90 0000e000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib" "" 0 {c7a3917a-c444-33cc-8599bb9cd8c12bc4} 0 0>
DBG-MODULE<0x91a5b0 00004000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib" "" 0 {c54e8fd0-61ec-3dc8-863154288ac66ac8} 0 0>
DBG-MODULE<0x94b1e0 00045000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib" "" 0 {06bafdca-800c-35e3-b1a3f05e105b86ab} 0 0>
DBG-MODULE<0x966710 00007000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib" "" 0 {e32a7266-fcdd-352c-9c2a8939265974af} 0 0>
DBG-MODULE<0x96fcc0 00003000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib" "" 0 {8a174bd9-992e-351d-8f9adf6991723abe} 0 0>
DBG-MODULE<0x9a6530 0003c000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib" "" 0 {a3442557-18d5-332e-8859423d5a20ebbe} 0 0>

----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 000F17E1)

000F17E1: FF 50 04 EB 02 EB AB E8 7D 75 09 00 8B 93 11 1B .P......}u......

Stack: 1024 bytes starting at (ESP = B038CA80)

B038CA80: 00 8D 37 00 D0 81 37 00 5A 01 00 00 32 30 31 32 ..7...7.Z...2012
B038CA90: 2F 31 32 2F A0 81 37 00 01 00 00 00 3A 35 34 2E /12/..7.....:54.
B038CAA0: 39 34 36 20 2D 20 42 6F 00 8D 37 00 72 61 70 70 946 - Bo..7.rapp
B038CAB0: 65 72 20 53 74 61 67 65 3A 20 55 50 44 41 54 45 er Stage: UPDATE
B038CAC0: 5F 41 47 45 4E 54 0A 00 00 00 50 45 52 0A 00 45 _AGENT....PER..E
B038CAD0: 0A 00 13 02 24 00 00 00 93 9B 40 93 00 00 A4 01 ....$.....@.....
B038CAE0: 00 00 00 00 00 59 22 00 43 37 C9 50 C1 06 02 00 .....Y".C7.P....
B038CAF0: 00 59 22 00 43 01 00 00 38 4C 69 6E 6E 65 78 73 .Y".C...8Linnexs
B038CB00: 2D 4D 61 63 42 6F 6F 6B 2D 50 72 6F 2E 6C 6F 63 -MacBook-Pro.loc
B038CB10: 61 6C 00 00 00 00 00 00 00 00 00 00 00 00 00 00 al..............
B038CB20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
B038CB30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
B038CB40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
B038CB50: 00 00 00 00 03 00 00 00 02 00 00 00 00 29 23 00 .............)#.
B038CB60: 05 00 00 00 00 AE A4 01 D2 67 63 9A B0 5C 63 9A .........gc..\c.
B038CB70: D0 CB 38 B0 03 00 00 00 30 00 00 00 34 00 00 00 ..8.....0...4...
B038CB80: 07 5D 00 00 00 00 00 00 20 20 19 02 00 10 22 00 .]...... ....".
B038CB90: 08 00 00 00 00 59 22 00 00 00 00 00 00 59 22 00 .....Y"......Y".
B038CBA0: 00 10 22 00 40 33 13 02 28 CC 38 B0 69 42 66 94 ..".@3..(.8.iBf.
B038CBB0: 00 59 22 00 09 00 00 00 30 00 00 00 34 00 00 00 .Y".....0...4...
B038CBC0: 07 5D 00 00 00 00 00 00 00 00 00 00 00 0D 00 00 .]..............
B038CBD0: 74 21 37 AC 74 21 37 AC 00 00 00 00 28 B0 25 01 t!7.t!7.....(.%.
B038CBE0: 00 00 00 00 69 42 66 94 32 03 00 00 00 00 10 02 ....iBf.2.......
B038CBF0: 20 9A 02 00 00 00 41 93 80 00 00 00 38 87 09 97 .....A.....8...
B038CC00: 40 33 13 02 04 00 00 00 09 00 00 00 00 59 22 00 @3...........Y".
B038CC10: 40 33 13 02 00 00 10 02 44 20 37 AC 00 10 22 00 @3......D 7...".
B038CC20: 74 21 37 AC 80 00 00 00 68 CC 38 B0 FE B7 ED 8F t!7.....h.8.....
B038CC30: 00 10 22 00 70 36 13 02 80 00 00 00 F0 36 13 02 ..".p6.......6..
B038CC40: 00 88 A4 01 81 DB 74 96 68 CC 38 B0 BE BB ED 8F ......t.h.8.....
B038CC50: 04 3A 21 00 00 00 00 00 60 00 00 00 F2 39 21 00 .:!.....`....9!.
B038CC60: BE B9 ED 8F 6A 60 AB 9A A8 CC 38 B0 BE BB ED 8F ....j`....8.....
B038CC70: 31 00 00 00 FA 3F 00 00 6A 60 AB 9A FC 51 ED 8F 1....?..j`...Q..
B038CC80: A8 CD 38 B0 D4 8C EF 8F B8 CC 38 B0 26 52 ED 8F ..8.......8.&R..
B038CC90: 8C 9A EF 8F 40 51 EF 8F CB C9 AA 9A 01 00 00 00 ....@Q..........
B038CCA0: A8 CD 38 B0 EC 50 ED 8F FC 51 ED 8F 40 51 EF 8F ..8..P...Q..@Q..
B038CCB0: A8 CD 38 B0 D4 8C EF 8F D8 CC 38 B0 E8 51 ED 8F ..8.......8..Q..
B038CCC0: 8C 9A EF 8F CB C9 AA 9A D4 8C EF 8F 40 51 EF 8F ............@Q..
B038CCD0: 01 00 00 00 07 00 00 00 08 CD 38 B0 08 C3 ED 8F ..........8.....
B038CCE0: 8C 9A EF 8F CB C9 AA 9A 40 51 EF 8F D4 8C EF 8F ........@Q......
B038CCF0: 01 00 00 00 33 03 00 00 18 CD 38 B0 A8 CD 38 B0 ....3.....8...8.
B038CD00: D4 8C EF 8F 07 00 00 00 D2 67 63 9A B0 5C 63 9A .........gc..\c.
B038CD10: 78 CD 38 B0 03 00 00 02 2C 00 00 00 6C 00 00 00 x.8.....,...l...
B038CD20: 03 6E 00 00 00 00 00 00 00 00 00 00 60 B1 18 02 .n..........`...
B038CD30: 4E E2 68 96 02 00 00 00 BE C3 ED 8F 03 6D 00 00 N.h..........m..
B038CD40: 2C 1A 92 AC 01 00 00 00 E8 CD 38 B0 B6 4D 17 97 ,.........8..M..
B038CD50: 78 CD 38 B0 03 00 00 02 2C 00 00 00 6C 00 00 00 x.8.....,...l...
B038CD60: 03 6E 00 00 40 7D 35 00 E8 CD 38 B0 EF D6 41 93 .n..@}5...8...A.
B038CD70: 00 45 22 00 60 B1 18 02 00 11 00 00 28 00 00 00 .E".`.......(...
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B038CDA0: 44 7D 35 00 7D 05 00 00 7C 05 00 00 00 00 30 00 D}5.}...|.....0.
B038CDB0: A0 93 02 00 00 00 00 00 90 00 00 00 40 7D 35 00 ............@}5.
B038CDC0: B0 7C 35 00 00 00 00 00 2A 00 00 00 00 45 22 00 .|5.....*....E".
B038CDD0: B0 7C 35 00 00 00 30 00 44 20 37 AC 00 10 22 00 .|5...0.D 7...".
B038CDE0: 05 7C 41 93 10 00 00 00 30 B7 6B F3 28 B0 25 01 .|A.....0.k.(.%.
B038CDF0: F0 6D 35 00 A7 2B 7A 91 08 CE 38 B0 4A 51 66 94 .m5..+z...8.JQf.
B038CE00: 20 A4 12 AC C0 9E 9C 92 38 CE 38 B0 50 2C 7A 91 .......8.8.P,z.
B038CE10: 00 00 00 00 F0 6D 35 00 60 8D 12 AC A7 2B 7A 91 .....m5.`....+z.
B038CE20: F0 1B 92 AC 01 00 00 00 38 CE 38 B0 01 6D 35 00 ........8.8..m5.
B038CE30: 9C CE 38 B0 34 44 01 00 58 CE 38 B0 4C 44 01 00 ..8.4D..X.8.LD..
B038CE40: F0 6D 35 00 C0 9E 9C 92 08 00 00 00 2C B0 25 01 .m5.........,.%.
B038CE50: 01 6D 35 00 01 00 00 00 B8 CE 38 B0 59 DB 0E 00 .m5.......8.Y...
B038CE60: 9C CE 38 B0 08 00 00 00 00 00 00 00 12 00 00 00 ..8.............
B038CE70: 00 00 00 00 00 01 00 00 A0 CE 38 B0 00 00 00 00 ..........8.....

------------------------------------------------------------------------------
Edited by Machkhan on 12/12/2012 3:04 PM PST
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Blizzard Employee
Posts: 14,784
Did you try deleting the Battle.net tools and attempt to try again?
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Sorry where can i delete the battle.net tools?
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MVP - Technical Support
100 Draenei Mage
7215
Posts: 21,711
Mac HD -> Users -> Shared -> Battle.net

Sheepie's linked where to find them.
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i tried to deleted the battle.net folder but still failed. Same situation..
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Blizzard Employee
Posts: 14,784
Can you try creating a new admin user on your Mac and see if you can install it there? It might be a user account permission issue.
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