Please open a Command Window and type the commands below. To open a Command window, type this in the Start Menu search:
Then type in these commands, and post the results.
If you're using Windows 7, telnet is not installed by default, so you'll need to enter this command to install telnet:
telnet us.depot.battle.net 1119(should come back as a blank screen)
telnet us.actual.battle.net 1119(should come back as a blank screen)
Thanks very much!