Diablo® III

Crash as soon as the game loads up

Ok so i just got diablo lll for christmas and i was really looking forward to it. My computer is well over the system requirements so i thought it would be a breeze getting this game installed and getting right to playing. well when i log into my account and click on my demon hunter and log in the world loads and as soon as i click for my character to walk my entire computer crashes. Ive Turned the graphics all the way down, ive searched the fourms for hours and tried everything i could think of. Any Advice?
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Support Forum Agent
Makø ,

Can you post your D3Debug.txt file? It's located in the main Diablo III game folder. Edit out your account name first though. It may appear in a few places in the file.
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User defined symbols path: C:\Program Files\Diablo III
2012.12.26 17:44:24.595940000 Diablo III Release (No Assertions) running under Windows XP SP3 (Version 5.1.2600)
2012.12.26 17:44:24.596210000 <BUILD>1.0.6.13644 (63005-790766)</BUILD>
2012.12.26 17:44:24.596445000 Cheats: DISABLED
2012.12.26 17:44:24.596768000 CPU Vendor: AuthenticAMD
2012.12.26 17:44:24.597059500 CPU Details: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+
2012.12.26 17:44:24.597287700 CPU Processors: 1
2012.12.26 17:44:24.597517500 CPU Cores: 2
2012.12.26 17:44:24.597719700 CPU Threads: 2
2012.12.26 17:44:24.597929200 3071.17 MB of total physical memory
2012.12.26 17:44:24.598144700 OS Language: English
2012.12.26 17:44:24.598347500 Application Path: C:\Program Files\Diablo III\
2012.12.26 17:44:24.601057000 --- OS memory stats -----
2012.12.26 17:44:24.601316200 Virtual size: 83.84 Mb
2012.12.26 17:44:24.601516200 Total free: 1964.02 Mb
2012.12.26 17:44:24.601731200 Largest free block: 728.16 Mb
2012.12.26 17:44:24.601969700 --- OS memory stats end-----
2012.12.26 17:44:24.602176500 ----------------------------------------------

2012.12.26 17:44:24.602403700 Command Line: -launch -uid diablo3_enus
2012.12.26 17:44:24.602665000 Monitor BPP: 32
2012.12.26 17:44:24.602898700 Lowest monitor BPP: 32
2012.12.26 17:44:24.845754700 Clock freq = 3579545
2012.12.26 17:44:24.846113200 WinSock started successfully!
2012.12.26 17:44:24.848093500 Adjusted initial working directory: C:\Program Files\Diablo III
2012.12.26 17:44:24.848367500 Detecting first installed locale.
2012.12.26 17:44:24.848607000 Detected: enUS
2012.12.26 17:44:24.892850000 Agent is successfully started or running already.
2012.12.26 17:44:24.965543700 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200
2012.12.26 17:44:24.965858000 Agent is not reporting speed - this is a problem.
2012.12.26 17:44:24.966079500 Detecting installed locales:
2012.12.26 17:44:24.966328000 Found: enUS
2012.12.26 17:44:24.972823200 Agent selected locale: enUS
2012.12.26 17:44:24.973204000 FileSystemGetLocale, AgentSettings: 1
2012.12.26 17:44:24.973490500 FileSystemGetLocale, using agent locale: enUS
2012.12.26 17:44:24.973725700 FileSystemGetLocale, returned locale: enUS
2012.12.26 17:44:24.975850200 SNOFilesInitialize('Data_D3', enUS)
2012.12.26 17:44:24.976855200 Initializing Streaming
2012.12.26 17:44:25.175328000 --- OS memory stats -----
2012.12.26 17:44:25.175625500 Virtual size: 109.58 Mb
2012.12.26 17:44:25.175841500 Total free: 1938.25 Mb
2012.12.26 17:44:25.176041700 Largest free block: 728.16 Mb
2012.12.26 17:44:25.176238500 --- OS memory stats end-----
2012.12.26 17:44:25.176506200 Working Directory: C:\Program Files\Diablo III
2012.12.26 17:44:25.186591000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9558.mpq size=51634657 local=51634657
2012.12.26 17:44:25.190969700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9558.mpq
2012.12.26 17:44:25.192594200 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-9558.mpq size=110051 local=110051
2012.12.26 17:44:25.193596700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-9558.mpq
2012.12.26 17:44:25.195642000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9558.mpq size=3207957 local=3207957
2012.12.26 17:44:25.196840000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9558.mpq
2012.12.26 17:44:25.198311700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9749.mpq size=25556 local=25556
2012.12.26 17:44:25.199140200 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9749.mpq
2012.12.26 17:44:25.200647000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9749.mpq size=12707 local=12707
2012.12.26 17:44:25.201444700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9749.mpq
2012.12.26 17:44:25.202929000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9858.mpq size=145375 local=145375
2012.12.26 17:44:25.203839500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9858.mpq
2012.12.26 17:44:25.205318200 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9858.mpq size=5759 local=5759
2012.12.26 17:44:25.206174200 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9858.mpq
2012.12.26 17:44:25.207653700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9950.mpq size=88664 local=88664
2012.12.26 17:44:25.208503500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9950.mpq
2012.12.26 17:44:25.210458000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9950.mpq size=1711 local=1711
2012.12.26 17:44:25.211426200 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9950.mpq
2012.12.26 17:44:25.212953700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9991.mpq size=4094 local=4094
2012.12.26 17:44:25.213794000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9991.mpq
2012.12.26 17:44:25.215255000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9991.mpq size=2324 local=2324
2012.12.26 17:44:25.216077500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9991.mpq
2012.12.26 17:44:25.219113500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10057.mpq size=9385561 local=9385561
2012.12.26 17:44:25.220668000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10057.mpq
2012.12.26 17:44:25.224433700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-10057.mpq size=1955622 local=1955622
2012.12.26 17:44:25.225348200 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-10057.mpq
2012.12.26 17:44:25.226962500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-10057.mpq size=119911 local=119911
2012.12.26 17:44:25.227805500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-10057.mpq
2012.12.26 17:44:25.229240200 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10235.mpq size=3649 local=3649
2012.12.26 17:44:25.230166000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10235.mpq
2012.12.26 17:44:25.231660500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10485.mpq size=34536 local=34536
2012.12.26 17:44:25.232457700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10485.mpq
2012.12.26 17:44:25.233908200 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-10485.mpq size=1562 local=1562
2012.12.26 17:44:25.234735500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-10485.mpq
2012.12.26 17:44:25.238044500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-11327.mpq size=12045384 local=12045384
2012.12.26 17:44:25.239046000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-11327.mpq
2012.12.26 17:44:25.240649500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-11327.mpq size=14525 local=14525
2012.12.26 17:44:25.241525700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-11327.mpq
2012.12.26 17:44:25.243039500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-11327.mpq size=118896 local=118896
2012.12.26 17:44:25.243911200 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-11327.mpq
2012.12.26 17:44:25.297867200 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12480.mpq size=136020614 local=136020614
2012.12.26 17:44:25.428408500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12480.mpq
2012.12.26 17:44:25.439702500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-12480.mpq size=26485 local=26485
2012.12.26 17:44:25.457359200 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-12480.mpq
2012.12.26 17:44:25.470408700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-12480.mpq size=9749092 local=9749092
2012.12.26 17:44:25.522090000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-12480.mpq
2012.12.26 17:44:25.523578700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12811.mpq size=79606 local=79606
2012.12.26 17:44:25.530887500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12811.mpq
2012.12.26 17:44:25.552795500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13300.mpq size=2443536 local=2443536
2012.12.26 17:44:25.628133500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13300.mpq
2012.12.26 17:44:25.629845200 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-13300.mpq size=2512 local=2512
2012.12.26 17:44:25.654042000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-13300.mpq
2012.12.26 17:44:25.655514000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13644.mpq size=2119 local=2119
2012.12.26 17:44:25.680933000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13644.mpq
2012.12.26 17:44:25.734470500 Opened SNOPack Data_D3\PC\MPQs\CoreData.mpq size=212617252 local=212617252
2012.12.26 17:44:25.778245500 Opened SNOPack Data_D3\PC\MPQs\ClientData.mpq size=-1874699240 local=-1874699240
2012.12.26 17:44:25.834373000 Opened SNOPack Data_D3\PC\MPQs\Texture.mpq size=1579449188 local=1579449188
2012.12.26 17:44:25.931636500 Opened SNOPack Data_D3\PC\MPQs\Sound.mpq size=1344523351 local=1344523351
2012.12.26 17:44:25.981885500 Opened SNOPack Data_D3\PC\MPQs\enUS_Audio.mpq size=1025134193 local=1025134193
2012.12.26 17:44:26.030959000 Opened SNOPack Data_D3\PC\MPQs\enUS_Text.mpq size=2867512 local=2867512
2012.12.26 17:44:26.045193500 Opened SNOPack Data_D3\PC\MPQs\enUS_Cutscene.mpq size=1518036506 local=1518036506
2012.12.26 17:44:26.048979000 --- OS memory stats -----
2012.12.26 17:44:26.049271000 Virtual size: 127.57 Mb
2012.12.26 17:44:26.049493700 Total free: 1920.26 Mb
2012.12.26 17:44:26.049694000 Largest free block: 728.16 Mb
2012.12.26 17:44:26.049899500 --- OS memory stats end-----
2012.12.26 17:44:26.050108000 SNOFileInitializeSigningData initializing.
2012.12.26 17:44:30.157511700 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt'
2012.12.26 17:44:30.165414500 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt'
2012.12.26 17:44:30.165700200 SNOFileLoadTextFile: 'Data_D3\PC\Misc\enUS_banned_names.txt'
2012.12.26 17:44:30.165959500 SNOFilesAsyncInitialize()
2012.12.26 17:44:30.210517500 --- OS memory stats -----
2012.12.26 17:44:30.210826200 Virtual size: 177.57 Mb
2012.12.26 17:44:30.211047200 Total free: 1870.26 Mb
2012.12.26 17:44:30.211250200 Largest free block: 728.16 Mb
2012.12.26 17:44:30.211457000 --- OS memory stats end-----
2012.12.26 17:44:30.390486700 Found 109853 assets in the TOC!
2012.12.26 17:44:37.583387700 ===== Battle.net Platform : Startup =====
2012.12.26 17:44:38.874879200 GamesVersion: { string: "1.0.6" }
2012.12.26 17:44:38.875244200 ----------------------------------------------
2012.12.26 17:44:38.875464000 OnlineServiceDynamicVersion : DLL Battle.net Aurora 127cc0376a_public/471 (Oct 31 2012 11:44:48)
2012.12.26 17:44:38.875668500 OnlineServiceStaticVersion : LIB Battle.net Aurora 127cc0376a_public/471 (Oct 31 2012 11:44:48)
2012.12.26 17:44:38.875878500 ----------------------------------------------
2012.12.26 17:44:38.913919500 >>> BnetCommon::Platform::APIInitialize_Authentication -- CreateAPI Authentication
2012.12.26 17:44:38.986637200 >>> BnetCommon::Platform::APIInitialize_Presence -- CreateAPI Presence
2012.12.26 17:44:39.012138500 >>> BnetCommon::Platform::APIInitialize_Friends -- CreateAPI Friends
2012.12.26 17:44:39.030277500 >>> BnetCommon::Platform::APIInitialize_Party -- CreateAPI Party
2012.12.26 17:44:39.049204200 >>> BnetCommon::Platform::APIInitialize_Chat -- CreateAPI Chat
2012.12.26 17:44:39.058726200 >>> BnetCommon::Platform::APIInitialize_Whisper -- CreateAPI Whisper
2012.12.26 17:44:39.058987500 >>> BnetCommon::Platform::APIInitialize_UserManager -- CreateAPI UserManager
2012.12.26 17:44:39.079040000 >>> BnetCommon::Platform::APIInitialize_Resources -- CreateAPI Resources
2012.12.26 17:44:39.085114200 >>> BnetCommon::Platform::APIInitialize_Games -- CreateAPI Games
2012.12.26 17:44:39.085980500 >>> BnetCommon::Platform::APIInitialize_LocalStorage -- CreateAPI LocalStorage
2012.12.26 17:44:39.087162700 >>> BnetCommon::Platform::APIInitialize_Exchange -- CreateAPI Exchange
2012.12.26 17:44:39.118647000 >>> BnetCommon::Platform::APIInitialize_Search -- CreateAPI Search
2012.12.26 17:44:39.118952700 >>> BnetCommon::Platform::APIInitialize_Achievements -- CreateAPI Achievements
2012.12.26 17:44:39.119210700 >>> BnetCommon::Platform::APIInitialize_ProfanityFilter -- CreateAPI ProfanityFilter
2012.12.26 17:44:39.136285200 >>> BnetCommon::Platform::APIInitialize_Challenge -- CreateAPI Challenge
2012.12.26 17:44:39.136589200 >>> BnetCommon::Platform::APIInitialize_Report -- CreateAPI Report
2012.12.26 17:44:39.364596500 [BattleNet] Interface initialized
2012.12.26 17:44:39.408348500 Protocol Hash = 0x5522012B
2012.12.26 17:44:39.763310000 Build VersionEx: 1.0.6.13644 (63005-790766)
2012.12.26 17:44:39.790781200 Initializing graphics subsystem...
2012.12.26 17:44:39.842319200 *************
2012.12.26 17:44:39.842590500 Device supports the following modes:
2012.12.26 17:44:39.842827000 800x600, 60 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.843030000 800x600, 70 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.843234500 800x600, 72 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.843435700 800x600, 75 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.843646000 1024x768, 60 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.843859000 1024x768, 70 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.844056200 1024x768, 72 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.844262700 1024x768, 75 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.844465500 1280x720, 60 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.844682500 1280x768, 60 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.844879700 1360x768, 60 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.845078500 800x600, 56 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.845289700 1024x768, 66 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.845503500 1366x768, 59 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.845709700 1366x768, 60 Hz, 32 bits, Format = 22
2012.12.26 17:44:39.845916200 End GetValidDisplayModes *************
2012.12.26 17:44:39.846128200 Rejecting mode 800x600, 32 bit
2012.12.26 17:44:39.846374200 Rejecting mode 800x600, 32 bit
2012.12.26 17:44:39.846574000 Rejecting mode 800x600, 32 bit
2012.12.26 17:44:39.846779700 Rejecting mode 800x600, 32 bit
2012.12.26 17:44:39.846979500 Rejecting mode 1024x768, 32 bit
2012.12.26 17:44:39.847200500 Rejecting mode 1024x768, 32 bit
2012.12.26 17:44:39.847396000 Rejecting mode 1024x768, 32 bit
2012.12.26 17:44:39.847598200 Rejecting mode 1024x768, 32 bit
2012.12.26 17:44:39.847800000 Rejecting mode 1366x768, 32 bit
2012.12.26 17:44:39.848025700 *************
2012.12.26 17:44:39.848234700 Device supports the following texture formats:
2012.12.26 17:44:39.848432500 Usage = 2, Format = 37
2012.12.26 17:44:39.848780000 *************
2012.12.26 17:44:39.879790700 --- OS memory stats -----
2012.12.26 17:44:39.880079000 Virtual size: 216.11 Mb
2012.12.26 17:44:39.880288700 Total free: 1831.66 Mb
2012.12.26 17:44:39.880508700 Largest free block: 712.04 Mb
2012.12.26 17:44:39.880719000 --- OS memory stats end-----
2012.12.26 17:44:39.916895200 ACTIVATE APP 1 iconic 0
2012.12.26 17:44:39.926464500 Opening Fullscreen Direct3D at 1024x768, 32 bit.
2012.12.26 17:44:39.926782000 VSync: Enabled
2012.12.26 17:44:39.927014700 ****** Graphics Device Info ******
2012.12.26 17:44:39.927370500 nv4_disp.dll
NVIDIA GeForce 8500 GT
\\.\DISPLAY1
2012.12.26 17:44:39.927671200 Driver Version 6.14.13.1070
2012.12.26 17:44:39.927928200 VendorID = 0x10de, DeviceID = 0x421
2012.12.26 17:44:39.928152000 ****** Graphics Device Caps ******
2012.12.26 17:44:39.928392700 Max Vertex Shader Consts = 256
2012.12.26 17:44:39.928629000 Max Texture Blend Stages = 8
2012.12.26 17:44:39.928842200 Max Tex Dimensions = 8192 x 8192
2012.12.26 17:44:39.929076700 Max SimultaneousTextures = 8
2012.12.26 17:44:39.929284700 Max Streams = 16
2012.12.26 17:44:39.929505000 Max Render Targets = 4
2012.12.26 17:44:39.929715700 Max Active Lights = 8
2012.12.26 17:44:39.929922000 VertexShaderVersion = 3.0
2012.12.26 17:44:39.930136000 PixelShaderVersion = 3.0
2012.12.26 17:44:39.930356500 Supports Gamma Control : TRUE
2012.12.26 17:44:39.930561500 Supports Depth Bias : TRUE
2012.12.26 17:44:39.930770500 Supports Scissoring : TRUE
2012.12.26 17:44:39.930985000 Supports Auto MipMap Generation : TRUE
2012.12.26 17:44:39.931212500 Supports Per-Stage Constant Color : TRUE
2012.12.26 17:44:39.931419700 Supports Temp Register : TRUE
2012.12.26 17:44:39.931631000 Supports Separate Alpha Blend : TRUE
2012.12.26 17:44:39.931836200 Supports Frame Buffer Blend Op: TRUE
2012.12.26 17:44:39.932061000 Supports Anisotropic Filtering : TRUE
2012.12.26 17:44:39.932275700 Supports StretchRect From Textures : TRUE
2012.12.26 17:44:40.206619200 Est. Available Texture Memory = 1002 MB
2012.12.26 17:44:40.207014700 ****** Graphics Query Support ******
2012.12.26 17:44:40.207363000 FRAMEQUERY_EVENT: Yes
2012.12.26 17:44:40.207650500 FRAMEQUERY_BANDWIDTH: No
2012.12.26 17:44:40.207887700 FRAMEQUERY_CACHEUTILIZATION: No
2012.12.26 17:44:40.208160200 FRAMEQUERY_INTERFACETIMINGS: No
2012.12.26 17:44:40.208440500 FRAMEQUERY_PIPELINETIMINGS: No
2012.12.26 17:44:40.208705500 FRAMEQUERY_VERTEXSTATS: No
2012.12.26 17:44:40.208927000 FRAMEQUERY_VERTEXTIMINGS: No
2012.12.26 17:44:40.209148500 FRAMEQUERY_RESOURCEMANAGER: No
2012.12.26 17:44:40.209465700 Direct3D window opened...001B40E0
2012.12.26 17:44:40.299497700 HW Class = 2
2012.12.26 17:44:43.308942200 Initializing input subsystem...
2012.12.26 17:44:43.335852200 Initializing sound subsystem...
2012.12.26 17:44:43.530025000 ****** Sound Device Caps ******
2012.12.26 17:44:43.534004700 Found 1 sound drivers:
2012.12.26 17:44:43.540442700 Driver 0: 'Realtek HD Audio output'
2012.12.26 17:44:43.540729200 Min Freq: 0, Max Freq: 0
2012.12.26 17:44:43.540953000 Speaker Mode: Stereo
2012.12.26 17:44:43.541172500 Driver Capabilities:
2012.12.26 17:44:43.541397000 Device can do multichannel output, ie greater than 2 channels.
2012.12.26 17:44:43.541606700 Device can output to 8bit integer PCM.
2012.12.26 17:44:43.541805500 Device can output to 16bit integer PCM.
2012.12.26 17:44:43.542009200 Device can output to 24bit integer PCM.
2012.12.26 17:44:43.542237500 Device can output to 32bit integer PCM.
2012.12.26 17:44:43.542440700 Device can output to 32bit floating point PCM.
2012.12.26 17:44:43.542647200 Selecting driver 0 (Realtek HD Audio output)
2012.12.26 17:44:43.544196500 Speaker Mode: Stereo
2012.12.26 17:44:43.544500200 Initializing sound with 32 channels
2012.12.26 17:44:43.847998500 --- OS memory stats -----
2012.12.26 17:44:43.848312500 Virtual size: 368.56 Mb
2012.12.26 17:44:43.848530700 Total free: 1679.18 Mb
2012.12.26 17:44:43.848743200 Largest free block: 616.00 Mb
2012.12.26 17:44:43.848982200 --- OS memory stats end-----
2012.12.26 17:44:43.849183700 ****** SoundPlatformFModGlobals ******
2012.12.26 17:44:43.849380000 bResetDevice: 0
2012.12.26 17:44:43.849589500 nNumDrivers: 1
2012.12.26 17:44:43.849860200 nDriverToUse: 0
2012.12.26 17:44:43.850084200 ptFModSystem: 0x101101d8
2012.12.26 17:44:43.850284200 pFModMemory: 0x10110000
2012.12.26 17:44:43.850493500 nFModMemoryAmount: 100663296
2012.12.26 17:44:43.850705700 nNumChannels: 128
2012.12.26 17:44:43.850922200 ptCachedSoundAllocator, used block count: 0
2012.12.26 17:44:43.851168500 ptCachedSoundAllocator, free block count: 640
2012.12.26 17:44:43.851371700 ptCachedSoundSampleMap, count: 0
2012.12.26 17:44:43.851590500 ptCachedSoundStreamMap, count: 0
2012.12.26 17:44:43.851811000 ptLRUSoundSampleList, count: 0
2012.12.26 17:44:43.852016200 ptLRUSoundStreamList, count: 0
2012.12.26 17:44:43.852216200 arPlayingSounds: 0x07cf0000
2012.12.26 17:44:43.852421500 nCacheSampleSize: 0
2012.12.26 17:44:43.852650500 nCacheStreamSize: 0
2012.12.26 17:44:43.853166000 nFModCurrentAlloced: 48452760
2012.12.26 17:44:43.853499000 nFModMaxAlloced: 48452760
2012.12.26 17:44:43.904175200 STARTING Menu
2012.12.26 17:44:47.065657000 Setting depth texture, fmt = 36
2012.12.26 17:44:47.066134700 PostFXGfxInit() success
2012.12.26 17:44:47.067114000 SubObjectGfxInit() 1
2012.12.26 17:44:47.097702500 Initializing client world BattleNet_Act1Screen...
2012.12.26 17:44:47.711175500 Disposing UI for World
2012.12.26 17:44:47.730372700 Client Disposed world.
2012.12.26 17:44:47.730652500 Initializing client world BattleNet_MainScreen...
2012.12.26 17:44:47.857604500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_LocalStorage_Internal code=11010
2012.12.26 17:44:49.078365500 EndScene hooked to 4FE571B0
2012.12.26 17:44:49.078869700 Pre-Present() at startup
2012.12.26 17:44:49.096355500 Post-Present() at startup
2012.12.26 17:44:49.098594000 Profile listener started on 0.0.0.0:1243
2012.12.26 17:44:49.103254500 Pre-Present() at startup
2012.12.26 17:44:49.103734200 Post-Present() at startup
2012.12.26 17:44:49.116424000 Pre-Present() at startup
2012.12.26 17:44:49.116926500 Post-Present() at startup
2012.12.26 17:44:49.131909200 Pre-Present() at startup
2012.12.26 17:44:49.132408000 Post-Present() at startup
2012.12.26 17:44:49.146252000 Pre-Present() at startup
2012.12.26 17:44:49.146761200 Post-Present() at startup
2012.12.26 17:44:49.168841000 Pre-Present() at startup
2012.12.26 17:44:49.196153000 Post-Present() at startup
2012.12.26 17:44:49.201224500 Pre-Present() at startup
2012.12.26 17:44:49.201708200 Post-Present() at startup
2012.12.26 17:44:49.212474200 Pre-Present() at startup
2012.12.26 17:44:49.230326500 Post-Present() at startup
2012.12.26 17:45:13.891140200 ===== Battle.net Platform : Connect =====
2012.12.26 17:45:13.891594700 ===== Battle.net Platform : Connect =====
2012.12.26 17:45:13.891828000 ===== Battle.net Platform : calling Interface.Connect to Bnet us.actual.battle.net:1119 =====
2012.12.26 17:45:16.789112200 >>> Platform::OnConnected_Internal code=0 connId=1 address=us.actual.battle.net port=1119
2012.12.26 17:45:16.908319200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=0
2012.12.26 17:45:16.908605700 ===== Battle.net Platform : Connected to Battle.net =====
2012.12.26 17:45:16.908899000 ===== Battle.net Platform : Authentication.Logon Dpeter3@tampabay.rr.com =====
2012.12.26 17:45:16.997979700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=0
2012.12.26 17:45:16.998289700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=0
2012.12.26 17:45:17.147589200 >>> BnetService::Authentication::LogonCallback code=0
2012.12.26 17:45:17.147956500 >>> AuthenticationListener::OnUpdate code=0
2012.12.26 17:45:17.743952700 >>> AuthenticationListener::OnModuleMessage name=RequestPassword
2012.12.26 17:45:17.744331200 >>> BnetService::Authentication_OnModuleMessage name=RequestPassword
2012.12.26 17:45:19.683590000 >>> AuthenticationListener::OnUpdate code=0
2012.12.26 17:45:19.743309000 >>> AuthenticationListener::OnFinish code=0
2012.12.26 17:45:19.773629000 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Presence_Internal code=0
2012.12.26 17:45:19.774001000 >>> AuthenticationListener::OnListGameAccounts countGameAccounts=1
2012.12.26 17:45:19.774345200 >>> { none: (NONE) } game_account_id { high: 144115192370840627 low: 17368668 }
2012.12.26 17:45:19.774668700 >>> BnetService::SelectAvailableGameAccountEvent waiting for more presence, timeElapsed=0
2012.12.26 17:45:20.067021200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Resources_Internal code=0
2012.12.26 17:45:20.067324200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Exchange_Internal code=0
2012.12.26 17:45:20.067572000 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Search_Internal code=0
2012.12.26 17:45:20.220818500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Friends_Internal code=0
2012.12.26 17:45:20.787359700 >>> Rex Peterson BnetService::SelectGameAccount id={ high: 144115192370840627 low: 17368668 }
2012.12.26 17:45:20.792157200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_ProfanityFilter_Internal code=0
2012.12.26 17:45:21.087030200 >>> Rex Peterson AuthenticationListener::OnGameAccountSelected gameAccountId=game_account_id { high: 144115192370840627 low: 17368668 }
2012.12.26 17:45:21.098927700 >>> Rex Peterson BnetService::GameAccountLogon_SelectGameAccountCallback code=0
2012.12.26 17:45:21.116308200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Whisper_Internal code=0
2012.12.26 17:45:21.528147500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_UserManager_Internal code=0
2012.12.26 17:45:21.559144500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Achievements_Internal code=0
2012.12.26 17:45:21.559510700 BnetCommon::Achievements::PrepareStaticData: Static Data attribute: :timestamp: = 6/9/2012 15:02:27
2012.12.26 17:45:21.587151500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Games_Internal code=0
2012.12.26 17:45:21.587739200 SendCustom hero:(no hero selected) id:7 count:0
2012.12.26 17:45:21.588059200 >>> (no hero selected) BnetGames::RefreshFactories calling Games.ListGameFactories
2012.12.26 17:45:21.588392200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Party_Internal code=0
2012.12.26 17:45:21.588624000 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Chat_Internal code=0
2012.12.26 17:45:21.776880000 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories -- code=0
2012.12.26 17:45:21.777206000 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories -- Enumerated 9 game factories.
2012.12.26 17:45:21.777524000 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=11198913534798145717 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 2 }|GameType={ int: 1 }|
2012.12.26 17:45:21.777829700 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=595921261419521071 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 3 }|GameType={ int: 1 }|
2012.12.26 17:45:21.778089700 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=5986014313224483331 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 1 }|GameType={ int: 1 }|
2012.12.26 17:45:21.778351500 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=1015127547058884052 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 1 }|GameType={ int: 1 }|
2012.12.26 17:45:21.778679000 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=2257433259503666017 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2012.12.26 17:45:21.779061700 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=7310867397739542014 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 2 }|GameType={ int: 1 }|
2012.12.26 17:45:21.779336200 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=2197678791515689576 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 3 }|GameType={ int: 1 }|
2012.12.26 17:45:21.779594500 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=16632195776682613474 attributes=PlayerGroup={ int: 2 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2012.12.26 17:45:21.779864700 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=16148870759288380528 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.6" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2012.12.26 17:45:21.862104700 >>> (no hero selected) BnetChat::Initialize_ListChannels complete count=9
2012.12.26 17:45:21.882562700 >>> BnetRID::GameAccountLogon_OnGetGameAccountClientSettingsResponse code=0
2012.12.26 17:45:21.882891000 >>> BnetRID::GameAccountLogon SendCustom GetHeroIds (19)
2012.12.26 17:45:21.883197500 SendCustom hero:(no hero selected) id:19 count:0
2012.12.26 17:45:22.034909500 SendCustom hero:(no hero selected) id:0 count:0
2012.12.26 17:45:22.540717700 SendCustom hero:(no hero selected) id:1 count:0
2012.12.26 17:45:22.705131200 SendCustom hero:(no hero selected) id:16 count:0
2012.12.26 17:45:22.705586700 >>> (no hero selected) BnetChat::JoinChat chatId={ D3_GeneralChat chatChannelId={ high: 433700817050229083 low: 17886655552054886401 } f83a2a7500000001 } token=1
2012.12.26 17:45:22.706107500 SendCustom hero:(no hero selected) id:4 count:0
2012.12.26 17:45:23.002126200 >>> (no hero selected) BnetChat::Platform_JoinChannelCallback token=1 code=10000 bucket=0 originalChannelId=6:4d0986313595b:f83a2a7500000001 name=D3_GeneralChat
2012.12.26 17:45:23.025977500 >>> Platform::WaitForBasicInitialized
2012.12.26 17:45:23.026903500 >>> Platform::WaitForBasicInitialized success.
2012.12.26 17:45:23.038483700 --- OS memory stats -----
2012.12.26 17:45:23.038829500 Virtual size: 503.07 Mb
2012.12.26 17:45:23.039090500 Total free: 1541.52 Mb
2012.12.26 17:45:23.039300700 Largest free block: 511.63 Mb
2012.12.26 17:45:23.039524000 --- OS memory stats end-----
2012.12.26 17:45:23.039878000 SendCustom hero:Jeth id:9 count:0
2012.12.26 17:45:23.085710000 >>> Jeth BnetChat::JoinChat_ListChannelsCallback token=1 bucket=1 originalChannelId=6:4d0986313595b:f83a2a7500000001 name=D3_GeneralChat found the channel calling JoinChannel 6:4d09862ec25fa:fcab0e7b00000002
2012.12.26 17:45:23.379489000 >>> Jeth BnetParty::AutoCreateMyParty current PartyId List is empty.
2012.12.26 17:45:23.696193700 Chat System Message: Welcome to Battle.net!
Type /? for a list of available chat commands.

2012.12.26 17:45:23.843833500 Disposing UI for World
2012.12.26 17:45:23.846000500 Client Disposed world.
2012.12.26 17:45:23.846605700 Initializing client world BattleNet_Act1Screen...
2012.12.26 17:45:34.435119200 SendCustom hero:Jeth id:17 count:0
2012.12.26 17:45:34.438946000 Applying changed prefs
2012.12.26 17:45:34.440529700 Opening Fullscreen Direct3D at 800x600, 32 bit.
2012.12.26 17:45:34.440792700 VSync: Enabled
2012.12.26 17:45:34.455044000 Reset() Attempt started - soft reset!
2012.12.26 17:45:34.710924500 Est. Available Texture Memory = 1004 MB
2012.12.26 17:45:34.711683200 DeviceReset() succeeded!
2012.12.26 17:45:34.720558000 Setting depth texture, fmt = 36
2012.12.26 17:45:34.728216700 PostFXGfxInit() success
2012.12.26 17:45:34.735075200 SubObjectGfxInit() 1
2012.12.26 17:45:35.080500700 Completed applying changed prefs
2012.12.26 17:45:42.394527700 >>> Jeth ---------------- ModalNotificationManager::SetOkNotification: Selecting this option will open a web browser. Would you like to continue?
2012.12.26 17:45:45.326859500 >>> Jeth BnetGames::CreatePrivateGame params={ Jeth Private COOP ResumeFromSave difficulty=Normal act=1 snoQuest=87700 "The Fallen Star" step=-1 } coopFactoryId=16148870759288380528
2012.12.26 17:45:45.327223700 >>> Jeth BnetParty::LockPartyForReason CREATING_GAME(0)
2012.12.26 17:45:45.327498000 >>> Jeth BnetParty::SetJoinPermissionPreviousToClose new=ASK_TO_JOIN(3) old=ASK_TO_JOIN(3) LockPartyForReason_SetAttribute_JoinPermission_PreviousToClose
2012.12.26 17:45:45.327815700 >>> Jeth BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=CLOSED(1) reason=CREATING_GAME(0)
2012.12.26 17:45:45.414761500 >>> Jeth BnetGames::Platform_CreatePrivateGameCallback code=0 isQueued=0 gameRequestId=16326256469849738081
2012.12.26 17:45:45.484909200 >>> Jeth GamesListener::OnMatchmakerStart requestId=16326256469849738081
2012.12.26 17:45:45.485343700 >>> Jeth BnetGames::InvokeGameMatchmakingEvent ADDED gameRequestId=16326256469849738081
2012.12.26 17:45:45.695972700 >>> Jeth BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=ASK_TO_JOIN(3) new=CLOSED(1) reason=CREATING_GAME(0)
2012.12.26 17:45:45.696504200 >>> Jeth GamesListener::OnMatchmakerEnd requestId=16326256469849738081 code=0
2012.12.26 17:45:45.696835200 >>> Jeth BnetGames::InvokeGameMatchmakingEvent REMOVED gameRequestId=16326256469849738081 removedCode= (0)
2012.12.26 17:45:45.784442200 >>> Jeth GamesListener::OnEnteredGame code=0 info={ requestId=16326256469849738081 gameHandle=game_handle { factoryId: 16148870759288380528 game_id: { high: 433700817050298227 low: 11792173864719345380 } } created=1 hostname=12.130.245.201 port=1119 token=14355260098880881871 attr=SGameId={ int: 1398931589 }|GameCreateParams={ message: <47 bytes> }| }
2012.12.26 17:45:45.784945700 >>> Jeth BnetParty::SetJoinPermissionPreviousToClose new=CALLTOARMS_MUTUALFRIENDS(4) old=ASK_TO_JOIN(3) BnetGames::SetMyGameOpenToFriends SetJoinPermissionPreviousToClose
2012.12.26 17:45:45.785313700 >>> Jeth GameSession::ConnectToGameServer Joining 'Jeth' game at 12.130.245.201:1119
2012.12.26 17:45:45.785979200 >>> Jeth BnetParty::UnlockPartyForReason CREATING_GAME(0)
2012.12.26 17:45:45.786316700 >>> Jeth BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=CALLTOARMS_MUTUALFRIENDS(4) reason=CREATING_GAME(0)
2012.12.26 17:45:45.813844700 ENDING GAME
2012.12.26 17:45:45.815635500 SendCustom hero:Jeth id:17 count:1
2012.12.26 17:45:45.815963500 Disposing UI for World
2012.12.26 17:45:45.818040000 Client Disposed world.
2012.12.26 17:45:45.838349700 SubsystemsDispose: 54 - Wind
2012.12.26 17:45:45.844428000 SubsystemsDispose: 45 - CPlayer
2012.12.26 17:45:45.850844000 SubsystemsDispose: 36 - UI
2012.12.26 17:45:45.867348700 Disposing UI root!
2012.12.26 17:45:45.874986700 SubsystemsDispose: 27 - CWorlds
2012.12.26 17:45:45.879968700 SubsystemsDispose: 18 - PostFX
2012.12.26 17:45:45.886666700 SubsystemsDispose: 9 - CTimedEvents
2012.12.26 17:45:45.911657000 SubsystemsDispose: 0 - ProfUI
2012.12.26 17:45:45.912011000 STARTING NETWORK CLIENT GAME
2012.12.26 17:45:47.481347000 Setting depth texture, fmt = 36
2012.12.26 17:45:47.481977000 PostFXGfxInit() success
2012.12.26 17:45:47.482935000 SubObjectGfxInit() 1
2012.12.26 17:45:47.500541500 Connecting to 12.130.245.201:1119
2012.12.26 17:45:47.501526700 >>> Jeth GamesListener::OnGameJoined gameId=channel_id { high: 433700817050298227 low: 11792173864719345380 } members={ count=1 [0]={ m_id: 2:100004433:109065c, roles: 101, 1, permissions: 199594, attrs: { } } }
2012.12.26 17:45:47.503263000 >>> Jeth BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=CLOSED(1) new=CALLTOARMS_MUTUALFRIENDS(4) reason=CREATING_GAME(0)
2012.12.26 17:45:47.684915000 -----------------------------------------------------------------
2012.12.26 17:45:47.685214500 Server Version Information:
2012.12.26 17:45:47.685434200 -----------------------------------------------------------------
2012.12.26 17:45:47.685647700 Server BuildVersion: 1.0.6.13751
2012.12.26 17:45:47.685867200 Server SNOPackHash: 0xD452DD9A (client hash = 0xD452DD9A)
2012.12.26 17:45:47.686094200 Server ProtocolHash: 0x5522012B (client hash = 0x5522012B)
2012.12.26 17:45:47.686296000 -----------------------------------------------------------------
2012.12.26 17:45:48.243896500 Initializing client world trOUT_Town...

I have an authenticator attatched to the account so if i missed a username somewhere i should be ok.
Edited by Omrakos on 12/26/2012 3:13 PM PST
Reply Quote
Support Forum Agent
Makø ,

Is the game fully installed or are you playing while it's still downloading in a "playable" state?

If it's still downloading, it's best to let it finish.

If it's all there, try the following as I suspect something is corrupted somewhere.

Delete the following folder, \Diablo III\Data_D3\PC\MPQs\Cache , then run the repair tool in the launcher. You access that under the Help tab across the top of the launcher. It can take a while to run as it rebuilds the deleted info so please be patient and let it finish before continuing to try the game again.
Reply Quote
Ill try that. The game is completely installed so thats not the problem. Ill get back to you as soon as its done repairing
Reply Quote
Its Finished. Should I try Playing?
Reply Quote
Support Forum Agent
Makø ,

Of course :)
Reply Quote
Dang it. It crashed again. :(
Reply Quote
Support Forum Agent
Makø,

Is the last line in the D3Debug file a reference to this again?

Initializing client world trOUT_Town...
Reply Quote
Yes it says that again
Reply Quote
Support Forum Agent
Makø,

I'm afraid I'd have to recommend a reinstall then. It's stopping when loading specific content in from the hard drive but not recording any errors in doing so as we often see it do in a case like this. Reinstalling is the best way to rule out corrupted data if the repair utility didn't help.

When you reinstall, there are two other folders that should be deleted as described in these two articles.

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
Reply Quote
Alright i guess thats what im going to do then. I used the game client the first go around should i try using the discs? Also should those folders be deleted before or after the reinstall?
Edited by JKP1996#1143 on 12/26/2012 6:06 PM PST
Reply Quote
Support Forum Agent
Makø ,

Either should be fine but I'd think the DVD would be quicker. You'll still need to patch after it's installed to get completely up to date though no matter which method you use.
Reply Quote
After i deleted those files and completely reinstalled i logged on hit play clicked to walk it once again it crashed.
Reply Quote
Support Forum Agent
Makø,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.
Reply Quote
I think i solved the Problem! I noticed in game there was no theme music, my character never said anything even though i could read the text when he was talking. One of my Audio drivers was outdated and i just updated it and went into the game. The theme music at the main menu was there and when i got on my guy i was able to move and he said "Only the dead reeks like this" Which i never heard before. I appreciate your time, youve been a great help! :D Have an amazing day!
Reply Quote
Support Forum Agent
Makø ,

That's great, good work in figuring that out.
Reply Quote
well that problem was fixed but now ive encountered a new one.....The game crashes about 30 mins into gameplay. :O
Reply Quote

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