Diablo® III

Australia - Sydney - TPG : Latency really bad

TPG Sydney - unplayable, really bad latency since last night. I peeked into this thread last night and saw 2 posts. Since it's still ongoing, I'll add my tracert for the support team:

C:\Users\Owner>tracert 12.130.244.193

Tracing route to 12.130.244.193 over a maximum of 30 hops

1 1 ms 1 ms <1 ms 192.168.2.1
2 15 ms 14 ms 15 ms 10.20.22-15.tpgi.com.au [10.20.22.15]
3 15 ms 72 ms 15 ms syd-pwk-dym-csw1-tg-3-2.tpgi.com.au [203.26.20.1
7]
4 15 ms 14 ms 108 ms 203.29.135.181
5 20 ms 20 ms 15 ms syd-sot-ken-dsw1-tg-2-1.tpgi.com.au [203.29.135.
177]
6 380 ms 379 ms 380 ms te0-0-0-19.ccr21.lax04.atlas.cogentco.com [38.10
4.210.9]
7 388 ms 378 ms * te0-3-0-7.mpd21.lax01.atlas.cogentco.com [154.54
.43.253]
8 * 457 ms 408 ms te0-1-0-5.ccr21.lax05.atlas.cogentco.com [154.54
.0.214]
9 430 ms 403 ms 410 ms te0-0-0-35.ccr22.lax05.atlas.cogentco.com [154.5
4.82.58]
10 445 ms 415 ms 418 ms att.lax05.atlas.cogentco.com [154.54.11.10]
11 * 419 ms 418 ms cr1.la2ca.ip.att.net [12.122.84.202]
12 491 ms 415 ms 415 ms gar20.la2ca.ip.att.net [12.122.128.181]
13 420 ms 412 ms 422 ms 12.122.251.190
14 467 ms * 413 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.12
9.193.250]
15 * * * Request timed out.
16 * * * Request timed out.
17 * ^C
C:\Users\Owner>
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It's getting worse today. The trace route failed at 10th hops. Game ping is starting from 1300ms. I understand it takes time, but looks like they didn't even care about us. No one from blizz even post any update. Hopefully Narull can communicate for us. looks like this weekend is pretty much screwed.

Tracing route to 12.130.224.193 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 14 ms 14 ms 14 ms 10.20.22-31.tpgi.com.au [10.20.22.31]
3 15 ms 15 ms 16 ms syd-pwk-dym-csw1-ge-1-16.tpgi.com.au [203.26.20.
105]
4 14 ms 13 ms 13 ms 203.29.135.181
5 14 ms 15 ms 14 ms 203-26-22-065.static.tpgi.com.au [203.26.22.65]

6 368 ms * 364 ms te0-0-0-19.ccr21.lax04.atlas.cogentco.com [38.10
4.210.9]
7 372 ms 370 ms 368 ms te0-2-0-7.mpd21.lax01.atlas.cogentco.com [154.54
.24.61]
8 * 382 ms 384 ms 154.54.88.185
9 * 378 ms 379 ms te0-7-0-23.ccr22.lax05.atlas.cogentco.com [154.5
4.28.66]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * ^C
Reply Quote
Same happened to me. Adelaide / SA - Woodville exchange TPG adsl2+.
There is a thread on whirlpool as well. A lot of people having the same issues with a variety of games.

http://forums.whirlpool.net.au/forum-replies.cfm?t=2032089

Hope it gets resolved soon.
Reply Quote
Here is my trace route.

Tracert 12.130.244.193

Tracing route to 12.130.244.193 over a maximum of 30 hops

1 <1 ms 1 ms 1 ms home.gateway.home.gateway
2 22 ms 21 ms 19 ms 10.20.20.67
3 19 ms 21 ms 19 ms 202-7-162-138.tpgi.com.au [202.7.162.138]
4 20 ms 19 ms 19 ms adl-sot-way-crt2-ge-4-0-0.tpgi.com.au [203.29.13
5.29]
5 41 ms 40 ms 41 ms syd-sot-way-crt4-te-11-4-2028.tpgi.com.au [220.2
44.137.93]
6 396 ms * 396 ms te0-0-0-19.ccr21.lax04.atlas.cogentco.com [38.10
4.210.9]
7 394 ms 402 ms 401 ms te0-7-0-0.ccr22.lax04.atlas.cogentco.com [154.54
.43.242]
8 400 ms 409 ms * te0-0-0-0.mpd22.lax01.atlas.cogentco.com [154.54
.41.150]
9 409 ms 410 ms 410 ms te0-1-0-4.ccr22.lax05.atlas.cogentco.com [154.54
.29.202]
10 410 ms 409 ms 398 ms att.lax05.atlas.cogentco.com [154.54.11.10]
11 409 ms * 408 ms cr2.la2ca.ip.att.net [12.122.84.218]
12 401 ms * 397 ms gar29.la2ca.ip.att.net [12.122.129.241]
13 393 ms * 393 ms 12-122-254-238.attens.net [12.122.254.238]
14 395 ms 395 ms * mdf001c7613r0003-gig-12-1.lax1.attens.net [12.12
9.193.254]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
Reply Quote
Same happened to me. Adelaide / SA - Woodville exchange TPG adsl2+.There is a thread on whirlpool as well. A lot of people having the same issues with a variety of games.http://forums.whirlpool.net.au/forum-replies.cfm?t=2032089Hope it gets resolved soon.


Thanks mate. Also i did little bit research about the "atlas.cogentco.com" network switch. Cogent Communications is a public company trading on the NASDAQ under the symbol CCOI. Cogent is headquartered in Washington, D.C., United States of America.

as soon as the network route to the Congent switch , the high latence starts. Hopefully blizz support team can help us.
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Just an update. Looks like its been fixed.
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Same here. 120ms PING at the moment. looking good.
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It's been fixed here as well. Ping is now better than it ever was.
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I've had lag up to a second over the last 12 hours. Ruins the game.
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90 Human Paladin
9240
Regional Melbourne

ISP: Telstra

Avg ping: 1000-1900, haven't been watching the times.

tracert below.

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 2 ms 2 ms 1 ms BigPond.BigPond [10.0.0.138]
2 26 ms 25 ms 25 ms 172.18.210.25
3 26 ms 28 ms 26 ms 172.18.94.10
4 31 ms 34 ms 35 ms 172.18.240.101
5 28 ms 26 ms 27 ms bundle-ether10.win18.melbourne.telstra.net [203.45.17.37]
6 26 ms 26 ms 28 ms bundle-ether2.win-core1.melbourne.telstra.net [203.50.6.113]
7 39 ms 39 ms 39 ms bundle-ether12.ken-core4.sydney.telstra.net [203.50.11.12]
8 44 ms 42 ms 39 ms bundle-ether1.pad-gw2.sydney.telstra.net [203.50.6.29]
9 42 ms 42 ms 43 ms tengigabitethernet0-x.sydp-core02.sydney.reach.com [203.50.13.70]
10 188 ms 187 ms 188 ms i-0-3-0-4.paix-core01.bx.telstraglobal.net [202.84.140.157]
11 186 ms 347 ms 186 ms i-0-4-0-6.paix02.bi.telstraglobal.net [202.40.149.58]
12 190 ms 319 ms 185 ms 206.24.240.149
13 191 ms 188 ms 186 ms esr2-xe-8-0-0.pax.savvis.net [204.70.192.38]
14 186 ms 186 ms 187 ms er1-ten-9-4.sjq.savvis.net [206.28.98.181]
15 185 ms 185 ms 193 ms er2-xe-7-0-0.SanJoseEquinix.savvis.net [204.70.198.142]
16 189 ms 188 ms 188 ms 192.205.33.97
17 203 ms 200 ms 204 ms cr1.sffca.ip.att.net [12.122.81.74]
18 201 ms 199 ms 201 ms cr1.la2ca.ip.att.net [12.122.3.122]
19 291 ms 200 ms 213 ms gar20.la2ca.ip.att.net [12.122.128.181]
20 200 ms 201 ms 198 ms 12-122-254-238.attens.net [12.122.254.238]
21 197 ms 198 ms 197 ms mdf001c7613r0002.lax1.attens.net [206.16.68.54]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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