Diablo® III

Battle net reset password error accurred

So my brother bought me a Diablo 3 license (I live in the Philippines) yesterday months ago. I found out that my video card couldn't handle D3, and I didn't have enough money to replace it. So i play D3 on a computer shop. I found out that Blizzard tracks IP addresses, so I had to answer my secret question every time I played D3 on another computer. When I tried to log in on us.battle.net last week (region where I always play), it told me that my account has just been locked due to "suspicious activity" (my fatal mistake). I did everything to unlock it, and every time I click on the link on the email sent to me, it returns to the verification page with a message "An error has occurred An error has occurred" and I have to fill up the verification form and answer the secret question again. I have done this more than 6 times I and I am so effing mad about it. This doesn't show up anywhere in the customer support.

Someone please help.
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http://imgur.com/0vD3x

got an error everytime i click the given link to recover my password to my email
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and my brother try to resolve this problem his from singapore but he cant fix it also

its already happen to me once but i dont know how did i resolve it but all i remember when i log in diablo game theres a question to answer secret question thru diablo ingame sign in

this image should be drag down to choice to answer secret question but now its not working
http://imgur.com/dS3ZF

need help please :(
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- Technical Support
Posts: 16,361
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Try this thread here. http://us.battle.net/d3/en/forum/topic/7414943611

You will need to change the sea portion of the URL to us
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woo thanks you so much mam it solve my problem simple is that :)

thanks you very much merry xmax godbless u mam :)
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woo thanks you so much mam it solve my problem simple is that :)

thanks you very much merry xmax godbless u mam :)
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Logged in my acct from the website in my work place and got lock out due to suspicious activity.

same problem, everything i click the link from the email sent to my mail i get error has occurred.

i tried using latest safari and IE 8 and it still didn't work. Reached home use Safari also didnt work. About to give up, i download Chrome and TATA!! managed to reset password.

Hope it helps!
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Every time I log in to D3, I'm told that I'm locked out due to suspicious activity too. It's really annoying. I literally have not moved since I installed the game. Same computer, same account, same day! I don't know what the problem is.

I can successfully reset my password or answer my security question but it's annoying to have to go through this every time I log in.

Why does it do this?
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