Just like the botters you mentioned, we take reports concerning gold spam very seriously and are continuing to take steps to combat it. As long as you are taking the time to report and block these users, then you are helping us ensure that we’re aware of which players are attempting to abuse the friend request system so that we can investigate them and take action against them.
We’re always looking to improve your online experience, and that includes the reporting system. Thanks for taking the time to give us feedback!
I can't even report botters anymore because it just errors out. Now I just deny the request. I feel like you don't care for this reason. You can stop it. Make it so that a starter account cannot do anything(other than play the game) until they've paid for the game. They won't spam if they can't spam for free. Simple solution. If you're not going to do it at least tell us why this simple solution can't be implemented?
Or am I wrong? How are they doing it? A game that has been launched this long should have this figured out by now.