Diablo® III

Persistant Restart Crash - Diablo Related

I have been having a recurring complete computer crash when playing Diablo 3. It started maybe 2 or 3 months ago and at first it was't very often. I played for 5 months with no problems. Recently it happens every time I play the game, sometimes when opening the blizzard launcher and other times after I've been playing for 10-15 minutes. The game freezes. The sound stutters, and then my computer reboots automatically. Sometimes during the reboot it will crash again and start over.

All my game settings are on low. I've tried reinstalling the game completely, using the blizzard repair tool, and a few days ago I tried deleting the agent.db file. I've also updated my driver software, and tried underclocking to see if that helps. Nothing seems to work.

I found this forum, and people post their error logs. Today I played, and when it restarted I submitted an error report and copied the details. I'm not sure if this is the right kind of error report. But maybe it will help.

I have a MID 2010 MacBook Pro. 2.66 Ghz processor with intel i7. 8GB memory and 288MB intel HD Graphics. (there's also a NVidia GeForce 330M chipset, but I'm not familiar with computers so I don't know what that means).

You'll find the error report below, and if you have any information that might help me I would greatly appreciate it.

Interval Since Last Panic Report: 124118 sec
Panics Since Last Report: 33
Anonymous UUID: 17E63749-66A2-ED62-3F90-334ED6EAF0A6

Sun Dec 30 21:46:38 2012
panic(cpu 2 caller 0xffffff7f9bb6bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff812f07e000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff810b2cb7e0 : 0xffffff801b41d626
0xffffff810b2cb850 : 0xffffff7f9bb6bb25
0xffffff810b2cb8e0 : 0xffffff7f9bc654b3
0xffffff810b2cb940 : 0xffffff7f9bc65527
0xffffff810b2cb9b0 : 0xffffff7f9bf7a853
0xffffff810b2cbaf0 : 0xffffff7f9bc8b659
0xffffff810b2cbb20 : 0xffffff7f9bb758da
0xffffff810b2cbbd0 : 0xffffff7f9bb70fac
0xffffff810b2cbdc0 : 0xffffff7f9bb729ba
0xffffff810b2cbea0 : 0xffffff7f9bb061c4
0xffffff810b2cbef0 : 0xffffff7f9d68371f
0xffffff810b2cbf40 : 0xffffff7f9d6828e7
0xffffff810b2cbf60 : 0xffffff801b43dcde
0xffffff810b2cbfb0 : 0xffffff801b4b26b7
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9bb04000->0xffffff7f9be06fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffffff7f9ba72000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xffffff7f9baf0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0xffffff7f9baad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9be14000->0xffffff7f9c136fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9bb04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffffff7f9ba72000
com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff7f9d681000->0xffffff7f9d690fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffffff7f9ba72000
dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD48712B0C]@0xffffff7f9c619000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xffffff7f9baf0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0xffffff7f9baad000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
12C60

Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001b200000
Kernel text base: 0xffffff801b400000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1478754629752
last loaded kext at 434503636411: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9d7be000, size 229376)
last unloaded kext at 128910022580: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9c454000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.msdosfs 1.8
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x014F, 0x4A4D313036364B534E2D3447202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x014F, 0x4A4D313036364B534E2D3447202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa140000 / 6
USB Device: ELECOM 2.4GHz Wireless Keyboard, 0x056e (Elecom Co., Ltd.), 0x1008, 0xfa144000 / 12
USB Device: HDCN-U, 0x04bb (I-O Data Device, Inc.), 0x011c, 0xfa143000 / 11
USB Device: OM, 0x04f3 (Elan Microelectronics Corportation), 0x0234, 0xfa142000 / 10
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0238, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
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- Technical Support
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Have you tried resetting your SMC to see if this resolves the issue?

Resetting the SMC:

http://support.apple.com/kb/HT3964

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