Diablo® III

Full version D3 showing up as starter....

100 Undead Warlock
Posts: 449
Please help... I purchased the year pass for World of Warcraft which allowed me access to the Pandaria beta test, and a FULL digital copy of Diablo III... I just logged into my account then to add game time my 2nd World of Warcraft account (which was NOT associated with the year pass... the account that was linked to the year pass is the one I am posting from) only to discover that my FULL version of Diablo III has been downgraded to the starter edition....

what gives?
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Support Forum Agent
Posts: 43,153

The annual payment for the World of Warcraft account (the one you're posting from) tied to the Diablo III free game benefit lapsed back in October, which resulted in the downgrade to a Starter account. It looks like the payment issue has been resolved but you'll still need to contact our Billing Department to get them to relink the original account so it can be used again.

This article will lead you through the process of submitting a support ticket.

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