Diablo® III

just bought diablo 3 too bad it won't install

86 Goblin Shaman
6545
Posts: 423
i have seen a few mentions to this but nothing from tech to tell us what is up with this issue of discs not being read by the CD roms...

yeah i could download it but i PAY for overages and i am a little weary with game companies and their issues so would like to know WTF is up with this before i return the game
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Support Forum Agent
Posts: 43,128
Ragnaroke ,

If you really have a CD Rom drive, it's not going to read a DVD.

It's basically just a matter of determining if your reader has a problem or the media does. Can you read the DVD in another drive anywhere? Can you read other DVDS in yours?
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- Technical Support
Posts: 26,742
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Also remember that you can log in to Battle.net and add the D3 key to your account management. From there you can download the most current version of the game client and install. That will remove the need for the disks entirely.
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86 Goblin Shaman
6545
Posts: 423
sorry it is a DVD drive and i can run any DVD in it save this one

i am loaded into my admin account

it just refuses to read this disc at all

it will take ages trying to read it but it comes up with nothing when you try to open the disc manually and autoplay is active on my computer

the drivers are up to date as i just checked them as well
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Support Forum Agent
Posts: 43,128
Ragnaroke ,

It must be a defective game DVD then. You'd need to return it for an exchange. It might be helpful though to try it in another computer if you have access to one to confirm it has a problem.
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