Diablo® III

Just bought D3 and can't log in (Error 3)

90 Orc Shaman
9485
Posts: 150
I bought Diablo 3 last night and I haven't been able to log in a single time. I type in my username (email), password and authenticator, and then I get a message saying some information is incorrect (Error 3). If I try to type in random stuff in the boxes I get an ''Error 3'' before I get asked for my authenticator code. I can log in to world of warcraft without any problem.
I have been trying to log on the America and Europe servers and no result (willing to play on America servers). For additional details, I bought the digital version of the game. Thank you!
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90 Orc Shaman
9485
Posts: 150
Please help I did a complete anti malware scan and absolutely no result. Since the problem seems to be the authenticator I thought of deinstalling/reinstalling it. I tried everything else I found on the forums and still get Error 3.
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Support Forum Agent
Posts: 36,100
Katrum,

I see nothing n your account that would explain any problems you have logging in. You might try re-syncing your mobile authenticator though. I also issued a reset to the account which can sometimes help.
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90 Orc Shaman
9485
Posts: 150
I use the mobile app as authenticator and pressing the resync button once, twice, seven times or ten times doesn't change anything. I even tried to show my hidden folders and delete the battle.net folder as recommended in the support pages. I actually tried everything shown on this page: https://sea.battle.net/support/en/article/error-3
Except for trying to launch the game on a different computer, which is not possible for me.
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Support Forum Agent
Posts: 36,100
Katrum,

Can you post your D3Debug.txt file? It's located in the main Diablo III game folder.
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90 Orc Shaman
9485
Posts: 150
Not sure how you want me to do it. Do I just copy/paste everything in the file? Also, my file is only called 'D3Debug' without '.txt'. Could that be a problem?
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Support Forum Agent
Posts: 36,100
Katrum ,

The .txt is not showing due to how you have your folder settings in Windows. There's a setting to hide extensions for known file types.

Just copy and paste it here. I know it's long but that's ok.
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90 Orc Shaman
9485
Posts: 150
User defined symbols path: C:\Program Files (x86)\Diablo III
2013.01.04 16:29:33.645749500 Diablo III Release (No Assertions) running under Windows 7-64 SP1 (Version 6.1.7601)
2013.01.04 16:29:33.647012100 <BUILD>1.0.6.13644 (63005-790766)</BUILD>
2013.01.04 16:29:33.648274100 Cheats: DISABLED
2013.01.04 16:29:33.649611800 CPU Vendor: AuthenticAMD
2013.01.04 16:29:33.651136500 CPU Details: AMD Athlon(tm) II X3 425 Processor
2013.01.04 16:29:33.652708800 CPU Processors: 1
2013.01.04 16:29:33.654320100 CPU Cores: 3
2013.01.04 16:29:33.655908500 CPU Threads: 3
2013.01.04 16:29:33.657581500 8183.89 MB of total physical memory
2013.01.04 16:29:33.659183800 OS Language: French
2013.01.04 16:29:33.660877500 Application Path: C:\Program Files (x86)\Diablo III\
2013.01.04 16:29:33.664186100 --- OS memory stats -----
2013.01.04 16:29:33.665872100 Virtual size: 115.64 Mb
2013.01.04 16:29:33.667526100 Total free: 3964.15 Mb
2013.01.04 16:29:33.669181800 Largest free block: 2047.75 Mb
2013.01.04 16:29:33.670820800 --- OS memory stats end-----
2013.01.04 16:29:33.672563800 ----------------------------------------------

2013.01.04 16:29:33.674345100 Command Line: -launch -uid diablo3_engb
2013.01.04 16:29:33.676121100 Monitor BPP: 32
2013.01.04 16:29:33.677847100 Lowest monitor BPP: 32
2013.01.04 16:29:33.919891500 Clock freq = 2636767
2013.01.04 16:29:33.922125500 WinSock started successfully!
2013.01.04 16:29:33.925752500 Adjusted initial working directory: C:\Program Files (x86)\Diablo III
2013.01.04 16:29:33.928256800 Detecting first installed locale.
2013.01.04 16:29:33.930450100 Detected: enGB
2013.01.04 16:29:33.963946500 Agent is successfully started or running already.
2013.01.04 16:29:33.974012800 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200
2013.01.04 16:29:33.976134500 Agent is not reporting speed - this is a problem.
2013.01.04 16:29:33.978118800 Detecting installed locales:
2013.01.04 16:29:33.980376100 Found: enGB
2013.01.04 16:29:33.991010500 Agent selected locale: enGB
2013.01.04 16:29:33.993118500 FileSystemGetLocale, AgentSettings: 1
2013.01.04 16:29:33.995325500 FileSystemGetLocale, using agent locale: enGB
2013.01.04 16:29:33.997308800 FileSystemGetLocale, returned locale: enGB
2013.01.04 16:29:34.000829500 SNOFilesInitialize('Data_D3', enGB)
2013.01.04 16:29:34.003535800 Initializing Streaming
2013.01.04 16:29:34.262726100 --- OS memory stats -----
2013.01.04 16:29:34.268210500 Virtual size: 141.87 Mb
2013.01.04 16:29:34.273789800 Total free: 3937.77 Mb
2013.01.04 16:29:34.279250800 Largest free block: 2047.62 Mb
2013.01.04 16:29:34.284659500 --- OS memory stats end-----
2013.01.04 16:29:34.290246100 Working Directory: C:\Program Files (x86)\Diablo III
2013.01.04 16:29:34.301110500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9558.mpq size=51634657 local=51634657
2013.01.04 16:29:34.322206500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9558.mpq
2013.01.04 16:29:34.325827800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-9558.mpq size=110051 local=110051
2013.01.04 16:29:34.331046800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-9558.mpq
2013.01.04 16:29:34.335230100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9558.mpq size=3207957 local=3207957
2013.01.04 16:29:34.345402500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9558.mpq
2013.01.04 16:29:34.348887500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9749.mpq size=25556 local=25556
2013.01.04 16:29:34.353517500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9749.mpq
2013.01.04 16:29:34.357095100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9749.mpq size=12707 local=12707
2013.01.04 16:29:34.360804500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9749.mpq
2013.01.04 16:29:34.364508500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9858.mpq size=145375 local=145375
2013.01.04 16:29:34.384273800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9858.mpq
2013.01.04 16:29:34.389077800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9858.mpq size=5759 local=5759
2013.01.04 16:29:34.396655100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9858.mpq
2013.01.04 16:29:34.404637800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9950.mpq size=88664 local=88664
2013.01.04 16:29:34.412208800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9950.mpq
2013.01.04 16:29:34.420074500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9950.mpq size=1710 local=1710
2013.01.04 16:29:34.427838500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9950.mpq
2013.01.04 16:29:34.435644100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9991.mpq size=4094 local=4094
2013.01.04 16:29:34.442310100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9991.mpq
2013.01.04 16:29:34.445745800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9991.mpq size=2324 local=2324
2013.01.04 16:29:34.449175500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9991.mpq
2013.01.04 16:29:34.454401800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10057.mpq size=9385561 local=9385561
2013.01.04 16:29:34.460408100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10057.mpq
2013.01.04 16:29:34.466287100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-10057.mpq size=1955622 local=1955622
2013.01.04 16:29:34.469784500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-10057.mpq
2013.01.04 16:29:34.473309800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-10057.mpq size=119911 local=119911
2013.01.04 16:29:34.477898500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-10057.mpq
2013.01.04 16:29:34.481402500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10235.mpq size=3649 local=3649
2013.01.04 16:29:34.484777100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10235.mpq
2013.01.04 16:29:34.488468100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10485.mpq size=34536 local=34536
2013.01.04 16:29:34.491808800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10485.mpq
2013.01.04 16:29:34.495321100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-10485.mpq size=1562 local=1562
2013.01.04 16:29:34.498298100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-10485.mpq
2013.01.04 16:29:34.502774100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-11327.mpq size=12045384 local=12045384
2013.01.04 16:29:34.525747500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-11327.mpq
2013.01.04 16:29:34.528751500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-11327.mpq size=14525 local=14525
2013.01.04 16:29:34.533182800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-11327.mpq
2013.01.04 16:29:34.536206100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-11327.mpq size=118895 local=118895
2013.01.04 16:29:34.541077100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-11327.mpq
2013.01.04 16:29:34.561141100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12480.mpq size=136020614 local=136020614
2013.01.04 16:29:34.610190500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12480.mpq
2013.01.04 16:29:34.613276500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-12480.mpq size=26485 local=26485
2013.01.04 16:29:34.629483500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-12480.mpq
2013.01.04 16:29:34.632822800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-12480.mpq size=9749092 local=9749092
2013.01.04 16:29:34.650750800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-12480.mpq
2013.01.04 16:29:34.653742800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12811.mpq size=79606 local=79606
2013.01.04 16:29:34.657710800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12811.mpq
2013.01.04 16:29:34.662116800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13300.mpq size=2443536 local=2443536
2013.01.04 16:29:34.680862800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13300.mpq
2013.01.04 16:29:34.683905500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-13300.mpq size=2511 local=2511
2013.01.04 16:29:34.691461500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-13300.mpq
2013.01.04 16:29:34.694555100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13644.mpq size=2119 local=2119
2013.01.04 16:29:34.698623500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13644.mpq
2013.01.04 16:29:34.711704800 Opened SNOPack Data_D3\PC\MPQs\CoreData.mpq size=212617252 local=212617252
2013.01.04 16:29:34.722253100 Opened SNOPack Data_D3\PC\MPQs\ClientData.mpq size=-1874699240 local=-1874699240
2013.01.04 16:29:34.730068800 Opened SNOPack Data_D3\PC\MPQs\Texture.mpq size=1579449188 local=1579449188
2013.01.04 16:29:34.743077100 Opened SNOPack Data_D3\PC\MPQs\Sound.mpq size=1344523351 local=1344523351
2013.01.04 16:29:34.755553100 Opened SNOPack Data_D3\PC\MPQs\enGB_Audio.mpq size=1025134194 local=1025134194
2013.01.04 16:29:34.759647500 Opened SNOPack Data_D3\PC\MPQs\enGB_Text.mpq size=2867514 local=2867514
2013.01.04 16:29:34.763204100 Opened SNOPack Data_D3\PC\MPQs\enGB_Cutscene.mpq size=1518036506 local=1518036506
2013.01.04 16:29:34.767681100 --- OS memory stats -----
2013.01.04 16:29:34.770135500 Virtual size: 159.86 Mb
2013.01.04 16:29:34.772486500 Total free: 3919.78 Mb
2013.01.04 16:29:34.774801500 Largest free block: 2047.62 Mb
2013.01.04 16:29:34.777097100 --- OS memory stats end-----
2013.01.04 16:29:34.779381100 SNOFileInitializeSigningData initializing.
2013.01.04 16:29:37.816867100 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt'
2013.01.04 16:29:37.819359500 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt'
2013.01.04 16:29:37.821900500 SNOFileLoadTextFile: 'Data_D3\PC\Misc\enGB_banned_names.txt'
2013.01.04 16:29:37.824398800 SNOFilesAsyncInitialize()
2013.01.04 16:29:37.836246500 --- OS memory stats -----
2013.01.04 16:29:37.838690100 Virtual size: 210.11 Mb
2013.01.04 16:29:37.841350500 Total free: 3869.52 Mb
2013.01.04 16:29:37.843803500 Largest free block: 2047.61 Mb
2013.01.04 16:29:37.846237100 --- OS memory stats end-----
2013.01.04 16:29:37.967815500 Found 109853 assets in the TOC!
2013.01.04 16:29:42.948433100 ===== Battle.net Platform : Startup =====
2013.01.04 16:29:43.093662100 GamesVersion: { string: "1.0.6" }
2013.01.04 16:29:43.096115500 ----------------------------------------------
2013.01.04 16:29:43.098525800 OnlineServiceDynamicVersion : DLL Battle.net Aurora 127cc0376a_public/471 (Oct 31 2012 11:44:48)
2013.01.04 16:29:43.100903100 OnlineServiceStaticVersion : LIB Battle.net Aurora 127cc0376a_public/471 (Oct 31 2012 11:44:48)
2013.01.04 16:29:43.103256100 ----------------------------------------------
2013.01.04 16:29:43.105685800 >>> BnetCommon::Platform::APIInitialize_Authentication -- CreateAPI Authentication
2013.01.04 16:29:43.108173500 >>> BnetCommon::Platform::APIInitialize_Presence -- CreateAPI Presence
2013.01.04 16:29:43.110562100 >>> BnetCommon::Platform::APIInitialize_Friends -- CreateAPI Friends
2013.01.04 16:29:43.112908500 >>> BnetCommon::Platform::APIInitialize_Party -- CreateAPI Party
2013.01.04 16:29:43.115336800 >>> BnetCommon::Platform::APIInitialize_Chat -- CreateAPI Chat
2013.01.04 16:29:43.117716800 >>> BnetCommon::Platform::APIInitialize_Whisper -- CreateAPI Whisper
2013.01.04 16:29:43.120094500 >>> BnetCommon::Platform::APIInitialize_UserManager -- CreateAPI UserManager
2013.01.04 16:29:43.122504100 >>> BnetCommon::Platform::APIInitialize_Resources -- CreateAPI Resources
2013.01.04 16:29:43.124875800 >>> BnetCommon::Platform::APIInitialize_Games -- CreateAPI Games
2013.01.04 16:29:43.127240100 >>> BnetCommon::Platform::APIInitialize_LocalStorage -- CreateAPI LocalStorage
2013.01.04 16:29:43.130411100 >>> BnetCommon::Platform::APIInitialize_Exchange -- CreateAPI Exchange
2013.01.04 16:29:43.132926500 >>> BnetCommon::Platform::APIInitialize_Search -- CreateAPI Search
2013.01.04 16:29:43.135341100 >>> BnetCommon::Platform::APIInitialize_Achievements -- CreateAPI Achievements
2013.01.04 16:29:43.137718800 >>> BnetCommon::Platform::APIInitialize_ProfanityFilter -- CreateAPI ProfanityFilter
2013.01.04 16:29:43.140091800 >>> BnetCommon::Platform::APIInitialize_Challenge -- CreateAPI Challenge
2013.01.04 16:29:43.142455100 >>> BnetCommon::Platform::APIInitialize_Report -- CreateAPI Report
2013.01.04 16:29:43.154645100 [BattleNet] Interface initialized
2013.01.04 16:29:43.158476500 Protocol Hash = 0x5522012B
2013.01.04 16:29:43.258807800 Build VersionEx: 1.0.6.13644 (63005-790766)
2013.01.04 16:29:43.261859100 Initializing graphics subsystem...
2013.01.04 16:29:43.293116800 *************
2013.01.04 16:29:43.295556500 Device supports the following modes:
2013.01.04 16:29:43.312675800 800x600, 56 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.315076500 800x600, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.317439500 800x600, 72 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.319949800 800x600, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.322289800 1024x768, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.324687100 1024x768, 70 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.327128800 1024x768, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.329622500 1152x864, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.332035100 1280x720, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.334402100 1280x720, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.336737800 1280x768, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.339108100 1280x768, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.341496500 1280x800, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.343823500 1280x800, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.346164800 1360x768, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.348524100 1360x768, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.350852100 1366x768, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.353235100 1366x768, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.355587100 1600x900, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.357913100 1440x900, 60 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.360258500 1440x900, 75 Hz, 32 bits, Format = 22
2013.01.04 16:29:43.362583800 End GetValidDisplayModes *************
2013.01.04 16:29:43.364968100 Rejecting mode 800x600, 32 bit
2013.01.04 16:29:43.367339800 Rejecting mode 800x600, 32 bit
2013.01.04 16:29:43.369794500 Rejecting mode 800x600, 32 bit
2013.01.04 16:29:43.372110800 Rejecting mode 1024x768, 32 bit
2013.01.04 16:29:43.374429500 Rejecting mode 1024x768, 32 bit
2013.01.04 16:29:43.376761500 Rejecting mode 1280x720, 32 bit
2013.01.04 16:29:43.379083100 Rejecting mode 1280x768, 32 bit
2013.01.04 16:29:43.381476500 Rejecting mode 1280x800, 32 bit
2013.01.04 16:29:43.383937800 Rejecting mode 1360x768, 32 bit
2013.01.04 16:29:43.386297800 Rejecting mode 1366x768, 32 bit
2013.01.04 16:29:43.388661500 Rejecting mode 1440x900, 32 bit
2013.01.04 16:29:43.391011500 *************
2013.01.04 16:29:43.393363500 Device supports the following texture formats:
2013.01.04 16:29:43.396208800 Usage = 2, Format = 37
2013.01.04 16:29:43.399167500 *************
2013.01.04 16:29:43.405011100 --- OS memory stats -----
2013.01.04 16:29:43.407398800 Virtual size: 269.16 Mb
2013.01.04 16:29:43.409750500 Total free: 3810.30 Mb
2013.01.04 16:29:43.412095100 Largest free block: 2047.45 Mb
2013.01.04 16:29:43.414416500 --- OS memory stats end-----
2013.01.04 16:29:43.418516500 ACTIVATE APP 1 iconic 0
2013.01.04 16:29:43.425792800 Opening Fullscreen Direct3D at 1600x900, 32 bit.
2013.01.04 16:29:43.428400500 VSync: Disabled
2013.01.04 16:29:43.430892800 ****** Graphics Device Info ******
2013.01.04 16:29:43.433364100 nvd3dum.dll
NVIDIA GeForce GTX 550 Ti
\\.\DISPLAY1
2013.01.04 16:29:43.435732100 Driver Version 9.18.13.697
2013.01.04 16:29:43.438076100 VendorID = 0x10de, DeviceID = 0x1244
2013.01.04 16:29:43.440420800 ****** Graphics Device Caps ******
2013.01.04 16:29:43.442893500 Max Vertex Shader Consts = 256
2013.01.04 16:29:43.445329100 Max Texture Blend Stages = 8
2013.01.04 16:29:43.447688100 Max Tex Dimensions = 8192 x 8192
2013.01.04 16:29:43.450099500 Max SimultaneousTextures = 8
2013.01.04 16:29:43.452443100 Max Streams = 16
2013.01.04 16:29:43.454791100 Max Render Targets = 4
2013.01.04 16:29:43.457211100 Max Active Lights = 8
2013.01.04 16:29:43.459573800 VertexShaderVersion = 3.0
2013.01.04 16:29:43.461923100 PixelShaderVersion = 3.0
2013.01.04 16:29:43.464490100 Supports Gamma Control : TRUE
2013.01.04 16:29:43.466825500 Supports Depth Bias : TRUE
2013.01.04 16:29:43.469169100 Supports Scissoring : TRUE
2013.01.04 16:29:43.471559500 Supports Auto MipMap Generation : TRUE
2013.01.04 16:29:43.473915800 Supports Per-Stage Constant Color : TRUE
2013.01.04 16:29:43.476262500 Supports Temp Register : TRUE
2013.01.04 16:29:43.478629800 Supports Separate Alpha Blend : TRUE
2013.01.04 16:29:43.480947500 Supports Frame Buffer Blend Op: TRUE
2013.01.04 16:29:43.483260100 Supports Anisotropic Filtering : TRUE
2013.01.04 16:29:43.485588500 Supports StretchRect From Textures : TRUE
2013.01.04 16:29:43.680589500 Est. Available Texture Memory = 4039 MB
2013.01.04 16:29:43.683493500 ****** Graphics Query Support ******
2013.01.04 16:29:43.686355500 FRAMEQUERY_EVENT: Yes
2013.01.04 16:29:43.689172100 FRAMEQUERY_BANDWIDTH: No
2013.01.04 16:29:43.692080800 FRAMEQUERY_CACHEUTILIZATION: No
2013.01.04 16:29:43.694891500 FRAMEQUERY_INTERFACETIMINGS: No
2013.01.04 16:29:43.697741500 FRAMEQUERY_PIPELINETIMINGS: No
2013.01.04 16:29:43.700551100 FRAMEQUERY_VERTEXSTATS: No
2013.01.04 16:29:43.703357100 FRAMEQUERY_VERTEXTIMINGS: No
2013.01.04 16:29:43.706236500 FRAMEQUERY_RESOURCEMANAGER: No
2013.01.04 16:29:43.709051800 Direct3D window opened...0BC774E0
2013.01.04 16:29:43.744244500 HW Class = 4
2013.01.04 16:29:45.149088100 Initializing input subsystem...
2013.01.04 16:29:45.151548500 Initializing sound subsystem...
2013.01.04 16:29:45.170340500 ****** Sound Device Caps ******
2013.01.04 16:29:45.215839500 Found 2 sound drivers:
2013.01.04 16:29:45.218969100 Driver 0: 'Headphones (Realtek High Definition Audio)'
2013.01.04 16:29:45.221483100 Min Freq: 48000, Max Freq: 48000
2013.01.04 16:29:45.224553100 Speaker Mode: Stereo
2013.01.04 16:29:45.227125500 Driver Capabilities:
2013.01.04 16:29:45.229538500 Device can output to 8bit integer PCM.
2013.01.04 16:29:45.232033500 Device can output to 16bit integer PCM.
2013.01.04 16:29:45.234533800 Device can output to 24bit integer PCM.
2013.01.04 16:29:45.237035100 Device can output to 32bit integer PCM.
2013.01.04 16:29:45.239514100 Device can output to 32bit floating point PCM.
2013.01.04 16:29:45.242379500 Driver 1: 'Realtek Digital Output (Realtek High Definition Audio)'
2013.01.04 16:29:45.244905100 Min Freq: 48000, Max Freq: 48000
2013.01.04 16:29:45.247371800 Speaker Mode: Stereo
2013.01.04 16:29:45.249771800 Driver Capabilities:
2013.01.04 16:29:45.252194100 Device can output to 8bit integer PCM.
2013.01.04 16:29:45.254656800 Device can output to 16bit integer PCM.
2013.01.04 16:29:45.257056800 Device can output to 24bit integer PCM.
2013.01.04 16:29:45.260862500 Device can output to 32bit integer PCM.
2013.01.04 16:29:45.263548500 Device can output to 32bit floating point PCM.
2013.01.04 16:29:45.266246100 Selecting driver 0 (Headphones (Realtek High Definition Audio))
2013.01.04 16:29:45.268760500 Speaker Mode: Stereo
2013.01.04 16:29:45.271239100 Initializing sound with 32 channels
2013.01.04 16:29:45.543323100 --- OS memory stats -----
2013.01.04 16:29:45.545824100 Virtual size: 493.35 Mb
2013.01.04 16:29:45.548300100 Total free: 3586.04 Mb
2013.01.04 16:29:45.550673100 Largest free block: 2047.36 Mb
2013.01.04 16:29:45.553028500 --- OS memory stats end-----
2013.01.04 16:29:45.555369500 ****** SoundPlatformFModGlobals ******
2013.01.04 16:29:45.557753100 bResetDevice: 0
2013.01.04 16:29:45.560149100 nNumDrivers: 2
2013.01.04 16:29:45.562554500 nDriverToUse: 0
2013.01.04 16:29:45.564916500 ptFModSystem: 0x135701d8
2013.01.04 16:29:45.567275500 pFModMemory: 0x13570000
2013.01.04 16:29:45.569618500 nFModMemoryAmount: 100663296
2013.01.04 16:29:45.571957500 nNumChannels: 128
2013.01.04 16:29:45.574388800 ptCachedSoundAllocator, used block count: 0
2013.01.04 16:29:45.576731800 ptCachedSoundAllocator, free block count: 640
2013.01.04 16:29:45.579080100 ptCachedSoundSampleMap, count: 0
2013.01.04 16:29:45.581412500 ptCachedSoundStreamMap, count: 0
2013.01.04 16:29:45.583817800 ptLRUSoundSampleList, count: 0
2013.01.04 16:29:45.586152500 ptLRUSoundStreamList, count: 0
2013.01.04 16:29:45.588488100 arPlayingSounds: 0x13153000
2013.01.04 16:29:45.590862100 nCacheSampleSize: 0
2013.01.04 16:29:45.593225800 nCacheStreamSize: 0
2013.01.04 16:29:45.595600800 nFModCurrentAlloced: 48496456
2013.01.04 16:29:45.597992500 nFModMaxAlloced: 48496456
2013.01.04 16:29:45.604542800 STARTING Menu
2013.01.04 16:29:46.227816100 Setting depth texture, fmt = 36
2013.01.04 16:29:46.230333100 PostFXGfxInit() success
2013.01.04 16:29:46.234190500 SubObjectGfxInit() 1
2013.01.04 16:29:46.252492800 Initializing client world BattleNet_Act1Screen...
2013.01.04 16:29:46.636365500 Disposing UI for World
2013.01.04 16:29:46.646508800 Client Disposed world.
2013.01.04 16:29:46.653098500 Initializing client world BattleNet_MainScreen...
2013.01.04 16:29:46.752926500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_LocalStorage_Internal code=11010
2013.01.04 16:29:47.374714800 EndScene hooked to 72AB279F
2013.01.04 16:29:47.379234100 Pre-Present() at startup
2013.01.04 16:29:47.390286800 Post-Present() at startup
2013.01.04 16:29:47.393907100 Profile listener started on 0.0.0.0:1243
2013.01.04 16:29:47.438985100 Pre-Present() at startup
2013.01.04 16:29:47.441774100 Post-Present() at startup
2013.01.04 16:29:47.452747500 Pre-Present() at startup
2013.01.04 16:29:47.461376100 Post-Present() at startup
2013.01.04 16:29:47.474891500 Pre-Present() at startup
2013.01.04 16:29:47.478800800 Post-Present() at startup
2013.01.04 16:29:47.484707800 Pre-Present() at startup
2013.01.04 16:29:47.487708100 Post-Present() at startup
2013.01.04 16:29:47.497366500 Pre-Present() at startup
2013.01.04 16:29:47.500322800 Post-Present() at startup
2013.01.04 16:29:47.505353100 Pre-Present() at startup
2013.01.04 16:29:47.508412800 Post-Present() at startup
2013.01.04 16:29:47.513440800 Pre-Present() at startup
2013.01.04 16:29:47.517913800 Post-Present() at startup
2013.01.04 16:30:01.327501800 ===== Battle.net Platform : Connect =====
2013.01.04 16:30:01.331569800 ===== Battle.net Platform : Connect =====
2013.01.04 16:30:01.335583500 ===== Battle.net Platform : calling Interface.Connect to Bnet us.actual.battle.net:1119 =====
2013.01.04 16:30:01.677806500 >>> Platform::OnConnected_Internal code=0 connId=1 address=us.actual.battle.net port=1119
2013.01.04 16:30:01.923866800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=0
2013.01.04 16:30:01.926379800 ===== Battle.net Platform : Connected to Battle.net =====
2013.01.04 16:30:02.294526800 ===== Battle.net Platform : Authentication.Logon =====
2013.01.04 16:30:02.303774800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=0
2013.01.04 16:30:02.307828800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=0
2013.01.04 16:30:02.433778800 >>> BnetService::Authentication::LogonCallback code=0
2013.01.04 16:30:02.742280100 >>> AuthenticationListener::OnUpdate code=0
2013.01.04 16:30:03.401105100 >>> AuthenticationListener::OnModuleMessage name=RequestPassword
2013.01.04 16:30:03.403809800 >>> BnetService::Authentication_OnModuleMessage name=RequestPassword
2013.01.04 16:30:04.281843100 >>> AuthenticationListener::OnModuleMessage name=RequestToken
2013.01.04 16:30:04.284485800 >>> BnetService::Authentication_OnModuleMessage name=RequestToken
2013.01.04 16:30:22.668420800 >>> BnetService::Authentication_AuthenticatorTokenCallback calling Authentication.SendModuleMessage with authenticator token length=8
2013.01.04 16:30:22.808520800 >>> AuthenticationListener::OnFinish code=3
2013.01.04 16:30:22.811241100 >>> ((no hero selected)) OnlineService::BnetService::Logout
2013.01.04 16:30:22.815148800 >>> ---------------- ModalNotificationManager::SetOkNotification: Your login information was incorrect. Please try again. (Error 3)
2013.01.04 16:30:22.818730500 >>> Battle.net InterfaceListener::OnDisconnected code=3 connId=1
2013.01.04 16:30:22.821367800 >>> Platform::OnDisconnected_Internal connId=1
2013.01.04 16:30:22.823952500 >>> (no hero selected) ===== Battle.net Disconnected logoutRequested=yes =====
2013.01.04 16:30:22.826704800 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.01.04 16:30:22.829347500 >>> (no hero selected) ===== Battle.net Logged Out =====
2013.01.04 16:30:22.831996800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=9
2013.01.04 16:30:22.834571800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Presence_Internal code=9
2013.01.04 16:30:22.837242800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Friends_Internal code=9
2013.01.04 16:30:22.839885500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Party_Internal code=9
2013.01.04 16:30:22.842477500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Chat_Internal code=9
2013.01.04 16:30:22.845140800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Whisper_Internal code=9
2013.01.04 16:30:22.847776800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_UserManager_Internal code=9
2013.01.04 16:30:22.850442100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Resources_Internal code=9
2013.01.04 16:30:22.853166100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Games_Internal code=9
2013.01.04 16:30:22.855853100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Exchange_Internal code=9
2013.01.04 16:30:22.858551800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Search_Internal code=9
2013.01.04 16:30:22.861423800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Achievements_Internal code=9
2013.01.04 16:30:22.864216100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_ProfanityFilter_Internal code=9
2013.01.04 16:30:22.867009100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=9
2013.01.04 16:30:22.869792500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=9
2013.01.04 16:30:22.936166500 >>> (no hero selected) OnlineService::BnetService::LogoutSynchronously
2013.01.04 16:30:22.939350100 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.01.04 16:30:25.991477800 ENDING GAME
2013.01.04 16:30:25.995488100 Disposing UI for World
2013.01.04 16:30:26.000060100 Client Disposed world.
2013.01.04 16:30:26.012130500 SubsystemsDispose: 54 - Wind
2013.01.04 16:30:26.019766800 SubsystemsDispose: 45 - CPlayer
2013.01.04 16:30:26.026958100 SubsystemsDispose: 36 - UI
2013.01.04 16:30:26.034860800 >>> (no hero selected) OnlineService::BnetService::LogoutSynchronously
2013.01.04 16:30:26.037813100 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.01.04 16:30:26.042722800 Disposing UI root!
2013.01.04 16:30:26.052199500 SubsystemsDispose: 27 - CWorlds
2013.01.04 16:30:26.059756800 SubsystemsDispose: 18 - PostFX
2013.01.04 16:30:26.068346500 SubsystemsDispose: 9 - CTimedEvents
2013.01.04 16:30:26.094548800 SubsystemsDispose: 0 - ProfUI
2013.01.04 16:30:26.097486800 Disposing sound subsystem...
2013.01.04 16:30:26.100258800 Start SoundPlatform::Dispose()
2013.01.04 16:30:26.102982800 StopOVTStream
2013.01.04 16:30:26.105967800 - Releasing DSP effects
2013.01.04 16:30:26.109457100 - Releasing FMOD System
2013.01.04 16:30:26.143065500 Finish SoundPlatform::Dispose()
2013.01.04 16:30:26.158737800 Closing Direct3D window...0BC774E0
2013.01.04 16:30:26.432280800 ...Direct3D window closed
2013.01.04 16:30:26.436299500 de activate app 0 iconic 0
2013.01.04 16:30:26.462280100 Disposing graphics subsystem...
2013.01.04 16:30:26.470007800 SubsystemsDispose: 35 -
2013.01.04 16:30:26.474244800 [Battlenet] Interface disposed
2013.01.04 16:30:26.478047800 >>> (no hero selected) ===== Battle.net BnetService : Shutdown =====
2013.01.04 16:30:26.481058800 >>> Battle.net Platform DestroyInterface reason=BnetClient Shutdown
2013.01.04 16:30:26.484766100 ===== BnetClient::Platform::PrepareForDisconnect =====
2013.01.04 16:30:26.488083800 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.01.04 16:30:26.491928800 >>> BnetCommon::Platform::APICleanup_LocalStorage
2013.01.04 16:30:26.495495100 >>> BnetCommon::Platform::APICleanup_Games
2013.01.04 16:30:26.499046500 >>> BnetCommon::Platform::APICleanup_Resources
2013.01.04 16:30:26.502904100 >>> BnetCommon::Platform::APICleanup_UserManager
2013.01.04 16:30:26.506766100 >>> BnetCommon::Platform::APICleanup_Whisper
2013.01.04 16:30:26.510012100 >>> BnetCommon::Platform::APICleanup_Chat
2013.01.04 16:30:26.513494500 >>> BnetCommon::Platform::APICleanup_Party
2013.01.04 16:30:26.517011100 >>> BnetCommon::Platform::APICleanup_Friends
2013.01.04 16:30:26.520924100 >>> BnetCommon::Platform::APICleanup_Presence
2013.01.04 16:30:26.524414100 >>> BnetCommon::Platform::APICleanup_Authentication
2013.01.04 16:30:26.527170500 >>> BnetCommon::Platform::APICleanup_Search
2013.01.04 16:30:26.536879500 >>> BnetCommon::Platform::APIDestroy_Achievements
2013.01.04 16:30:26.542777800 >>> BnetCommon::Platform::APIDestroy_ProfanityFilter
2013.01.04 16:30:26.561450100 >>> BnetCommon::Platform::APIDestroy_Challenge
2013.01.04 16:30:26.564580100 >>> BnetCommon::Platform::APIDestroy_Report
2013.01.04 16:30:26.577982500 >>> BnetCommon::Platform::OnDestroyAllAPIs code=0
2013.01.04 16:30:26.589468500 >>> Platform::DestroyInterface calling bnet DestroyInterface
2013.01.04 16:30:26.592241500 >>> Battle.net Platform Shutdown reason=interface count == 0
2013.01.04 16:30:26.599773800 ===== Battle.net Client Service Shutdown =====
2013.01.04 16:30:26.602668100 SubsystemsDispose: 28 -
2013.01.04 16:30:26.607829100 SubsystemsDispose: 21 -
2013.01.04 16:30:26.630261100 SNOFilesDispose()
2013.01.04 16:30:26.699570100 SNOFilesAsyncDispose()
2013.01.04 16:30:26.827626800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9558.mpq
2013.01.04 16:30:26.830820800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9558.mpq
2013.01.04 16:30:26.833377500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Win\d3-update-Win-9558.mpq
2013.01.04 16:30:26.836690500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\Win\patch-Win-9558.mpq
2013.01.04 16:30:26.839369500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-9558.mpq
2013.01.04 16:30:26.842536800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9558.mpq
2013.01.04 16:30:26.845285800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9749.mpq
2013.01.04 16:30:26.849086100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9749.mpq
2013.01.04 16:30:26.851738500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-9749.mpq
2013.01.04 16:30:26.854747500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9749.mpq
2013.01.04 16:30:26.857848500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9858.mpq
2013.01.04 16:30:26.861093500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9858.mpq
2013.01.04 16:30:26.863798100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-9858.mpq
2013.01.04 16:30:26.866973800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9858.mpq
2013.01.04 16:30:26.869692100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9950.mpq
2013.01.04 16:30:26.873443100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9950.mpq
2013.01.04 16:30:26.877261500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-9950.mpq
2013.01.04 16:30:26.880393800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9950.mpq
2013.01.04 16:30:26.883125500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9991.mpq
2013.01.04 16:30:26.886062100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9991.mpq
2013.01.04 16:30:26.888837100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-9991.mpq
2013.01.04 16:30:26.892129800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9991.mpq
2013.01.04 16:30:26.895039800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-10057.mpq
2013.01.04 16:30:26.898617800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-10057.mpq
2013.01.04 16:30:26.901347100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Win\d3-update-Win-10057.mpq
2013.01.04 16:30:26.904790500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\Win\patch-Win-10057.mpq
2013.01.04 16:30:26.907496100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-10057.mpq
2013.01.04 16:30:26.910852800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-10057.mpq
2013.01.04 16:30:26.913512100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-10235.mpq
2013.01.04 16:30:26.916563100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-10235.mpq
2013.01.04 16:30:26.919633800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-10485.mpq
2013.01.04 16:30:26.922708500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-10485.mpq
2013.01.04 16:30:26.925254100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-10485.mpq
2013.01.04 16:30:26.928386100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-10485.mpq
2013.01.04 16:30:26.930922500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-11327.mpq
2013.01.04 16:30:26.934600800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-11327.mpq
2013.01.04 16:30:26.937350500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Win\d3-update-Win-11327.mpq
2013.01.04 16:30:26.940619500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\Win\patch-Win-11327.mpq
2013.01.04 16:30:26.943285100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-11327.mpq
2013.01.04 16:30:26.946165100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-11327.mpq
2013.01.04 16:30:26.949575100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-12480.mpq
2013.01.04 16:30:26.952613800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-12480.mpq
2013.01.04 16:30:26.955132500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Win\d3-update-Win-12480.mpq
2013.01.04 16:30:26.957983500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\Win\patch-Win-12480.mpq
2013.01.04 16:30:26.960555800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-12480.mpq
2013.01.04 16:30:26.963762100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-12480.mpq
2013.01.04 16:30:26.966173800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-12811.mpq
2013.01.04 16:30:26.968966100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-12811.mpq
2013.01.04 16:30:26.971489100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-13300.mpq
2013.01.04 16:30:26.974371500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-13300.mpq
2013.01.04 16:30:26.976859800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB\d3-update-enGB-13300.mpq
2013.01.04 16:30:26.979928100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-13300.mpq
2013.01.04 16:30:26.982321800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-13644.mpq
2013.01.04 16:30:26.985172500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-13644.mpq
2013.01.04 16:30:26.987573100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\CoreData.mpq
2013.01.04 16:30:26.990467500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\ClientData.mpq
2013.01.04 16:30:26.993608800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Texture.mpq
2013.01.04 16:30:26.996441800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Sound.mpq
2013.01.04 16:30:26.999318800 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB_Audio.mpq
2013.01.04 16:30:27.002134500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB_Text.mpq
2013.01.04 16:30:27.004906500 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enGB_Cutscene.mpq
2013.01.04 16:30:27.078178800 SubsystemsDispose: 14 -
2013.01.04 16:30:27.081827500 SubsystemsDispose: 7 -
2013.01.04 16:30:27.085241100 SubsystemsDispose: 0 -
2013.01.04 16:30:27.087635800 WinSock cleaned up successfully!
Edited by Omrakos on 1/4/2013 1:47 PM PST
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Support Forum Agent
Posts: 36,100
Katrum,

Are you using the European client intentionally? If not, you might want to try reinstalling but selecting the US version instead.

It might also help to power down your modem/router for a few minutes, than back on again. If you share your connection, be sure to let others know before doing that.

It looks like you must have added a Diablo III Trial back in October and then yesterday upgraded it with the digital version? It's not showing that you ever made any characters or used the trial though, does that sound right?
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90 Orc Shaman
9485
Posts: 150
That's right. I installed Diablo 3 on this computer for the first time last night. Do I have to reinstall the whole game to play on US, or just the client?
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Support Forum Agent
Posts: 36,100
Katrum,

If you want to play on the US, I'd suggest using the US client (whole game), especially right now as we've been experiencing periodic issues with EU having authentication problems lately.
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90 Orc Shaman
9485
Posts: 150
I installed the game via Setup enUS and I tried to play it. Still no result, same Error 3. I have been able to try it on a friend's computer and it worked perfectly (made a character and then I closed the game). Went back on my computer and it didn't work.

Note that the download status was at ''Playable''.

Also, two of my friends tried to login on my computer and had the same problem as me. They both could login on my friend's computer.
Edited by JimTheArms#1587 on 1/5/2013 2:23 AM PST
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- Technical Support
Posts: 17,986
View profile
Create a new Administrator account and try the game again from under there. That may work. Also I want you to repeat the Malware scan using Malwarebytes. The free version is fine. Boot into safe mode and then do the FULL scan (not the quick one) and do it with the game up and gibberish in the login fields. Some malware only activates under those conditions. When done, repeat the scan with an up to date virus scanner, Microsoft Security Essentials/Windows Defender will suffice. There is malware out there that specifically blocks the login which is what it is possible is happening here.You want to be very sure to rule it out.
Edited by MissCheetah#1661 on 1/5/2013 6:13 AM PST
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