As for Jay I do have pity for the bloke, hes made comments that have irritated people, but you know what... We all do welcome to being human. Sadly hes just the target of this fad, instead of "Cool story bro" or "That's what she said" it's "Willsoned" sucks but it happens in a digital high school. The internet: A place where the timid become god complex steroid poppin meat heads.
The issues with this game have been touted time and time and time again. I beg you do NOT make us drag up threads from 6+ months ago as many of those outlined issues have never been mentioned. YES this game is getting a lot of post launch support which most games don't have the luxury of these day and we do notice it which is why many of us continue the "constructive" side the criticisms.
Seriously though the community wants the game to evolve beyond the child like round hole square peg deal, games with this shallow of a system do not last long, and we don't want to see it die silently either. That's what you get when you make the best PC games around, a !@#$ load of fiery followers with 6 million opinions to Sunday. Simplistic gameplay does not mean blind support from its dedicated fans, ask Square about that one.
We all see the potential this game has lurking at its gory center the real question is will you guys rip into its depths to unleash it?
This title is going to have far reaching consequences for blizzard, and it's way too early to call it either way, I'm eager to see how you guys handle this one.
Best of luck to ya blizy
Not really sure if I have seen anyone relate to their customers as poor as this guy did. You pick anyone serving at the local fastfood and they are more qualified for PR than Jay is.
You don't tell your customers they are having fun wrong.
You don't ignore their suggestions, at least pretend to give a !@#$.
You don't blatantly lie to them then cover it up with more lies.
You don't deal with criticisms with "%^-* that loser"
You don't tell customers they didn't really enjoy the previous iteration they were just delirious and/or stupid.
Seriously, if this was any other profession, even fast food, this clown would have been sacked a long time ago. I don't know what his actual project management skills are like, probably not good because D3 doesn't seem like it was managed well at all, or even knew what its target audience was.
For blizzard's sake I wouldn't just look into Jay, I would look into your HR department or whoever sees staffing of your projects, letting someone who hates the franchise manage the next installment is bad enough but letting someone into the public eye who has no self control no charisma and views their customers with disdain and makes no effort to hide it. Really poor form.
I am aware a lot of businesses look down on their customers and that is fine, lots of customers are stupid, whiny and entitled, but at least recognize they are the ones that give you money and make some effort to ensure that the customers feel like they are more than walking wallets.
I know that is what we are, but nobody wants to give money to someone that obviously despises them.