People try to focus their Anger on Jay Wilson and Blizzard, but if you take a look at the bigger Picture, its everywhere. Something is going terrible wrong with the AAA Publisher Games this Days, and the People start to realize that.
They see how it "can" be done (working alongside gamers in kickstarter / indie projects), and they see how it "is" been done by the big Publishers. Thats where all the anger is coming from.
People like to get involved, and not completly ignored.
Most (big) Games are designed for maximum Profit.
DLC Content, Season Pass, Monthly subscription, InGame Shops, Minipets/Mounts/Cosmetic Items or even p2w objects like Boosts/Weapons etc for Money...or like here in D3 the p2w RMAH.
The main Essence of Games is lost...
the Digital Revolution is now ;)
One Voice you can ignore, many voices can be ignored as well.
But a collective Swarm will crush you.
Being involved in the field of software development I can reinforce the understanding of how projects are underfunded and expected to be done in half the time. I do this stuff for a living and know quite well how it goes. So many times I've wanted to shout at my bosses about the money (or lack thereof) in the projects I'm associated with.
However, I don't think Blizzard does business this way. They didn't become so rich doing it this way. Most software companies that cut corners pay for it in the long run. Blizzard certainly hasn't.
Well...up until D3. The problem with D3 wasn't time. They had many years to work on it. Actually considering most of the work was already done in D2:LOD, they didn't need to do much but add new story, content and a new graphic engine which would be the bulk of the time spent.
No, the problem with D3 is that the guys behind WoW:TBC created D3. The entire design team at the top came from WoW to my knowledge. Be it narration, plot design, systems design and art direction. All WoW.
A lot of work was put into this game and it may seem bizarre looking at it but that's the case. It was just a lot of work going in the wrong direction. That last bit is my opinion on the matter. Diablo is niche.
So is Dark Souls too coincidentally. If the new director of that franchise decides that Dark Souls 2 needs to be mainstream he'll make himself many enemies as a result.
The moral of the story when dealing with a niche product is not to alienate the niche demographic. Perhaps Jay Wilson really thought he was aiming for the Diablo niche. I don't know but it certainly seems like that wasn't the case. In retrospect it had bad written all over it years ago when Blizzard North walked away. Style cannot be duplicated. It can only be cheaply impersonated.