I'd like to say first, I'm not just some little kid that got money from my parents to buy this game or someone that isn't fluent in computer networking or customer service. I'm a 24 year old man that has years in the computer field. I understand circumstances but the kind of problems the community and I have been having isn't the bugs in the game. It's the lack of information from the support team, there's no informing the community or addressing the issue! This isn't a matter of circumstances at all, This is a lack of professionalism. If games like League of Legends by Riot Games(freeware) can inform their community the moment a bug is out and address the community with detailed information on fix times than why can't you? People have been reporting these problems since they started(hours ago) and no one official has address this! How come a high profit organization like yourself, Cannot preform on the same level as other freeware online games? Like i said this isn't a issue of bugs and not getting to play my game, It's a company issue that needs to be taking in the hands of a manager that is watching a support team preform poorly. I think it's time you review some of your employees and expect your network administrators to issue updates about server issues just like any other reputable computer company.
With all that said i still have more to be said.
Can i please get a support number i can contact about the poor performance of the support team.