Diablo® III

Error message: Cannot get your payment info

Hi

I got this error message, and i tried to bid on 2 items, i got outbid, but the cash hasn't come back to my "Completed tab"

Can you please take a look?

Order ID:
1285422037
1285428218

Thanks!
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hi,

I'm wondering has this been looked at?

Thanks
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- Technical Support
View profile
There are usually no forum support reps around on the weekends so you may have to wait until Monday afternoon before anyone can give you insight. Be aware though that all the forum reps can do it tell you the auction status. They can not make game changes, refund gold, or restore items.
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thanks for the advice=D

just wonder if there's any reps checked on the above orderID?

Thanks!
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Support Forum Agent
rogerwtf,

Our records show:

1285422037 - gold was reclaimed 2013-01-06 05:31:35

1285428218 - gold was reclaimed 2013-01-06 05:32:33
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Ok thanks that should be clear then. I just wasn't sure about it.. Thanks for your time.
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I'm sorry Omrakos, i think there's another order ID that didnt have gold send to my Completed List..

Order ID:
1292695761
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Support Forum Agent
rogerwtf,

It was just sold today. If after 72 hours it still hasn't arrived, then you should submit a support ticket.

This article will lead you through the process.

http://us.battle.net/support/en/article/contact?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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Hi,

Thanks! Just came and i have claimed it! =)

I ll go throught the article. Thanks for your help again !
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