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There are usually no forum support reps around on the weekends so you may have to wait until Monday afternoon before anyone can give you insight. Be aware though that all the forum reps can do it tell you the auction status. They can not make game changes, refund gold, or restore items.
It was just sold today. If after 72 hours it still hasn't arrived, then you should submit a support ticket.
This article will lead you through the process.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.