Diablo® III

2 dead hardcore chars from this error

2013.01.12 00:01:15.656154400 ERROR: Sound 'Sound 'Objects_trDun_TorchSmall'' has no permutations. Can't play sound. <br/><br/>not sure what it is<br/>but its in d3ebug folder<br/>can show whole folder if need be<br/>i want to know if this is a d3 error or my own pc error.<br/>thanks
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Support Forum Agent
Posts: 43,219

Try running the Launcher's repair utility first and if it still happens after that, I'd like to see your D3Debug.txt file (assuming it's crashing, post it right afterwards) and dxdiag info.

You can find your dxdiag info with the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.
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been and done that with live support. sent me to a site to update my driver witch caused my pc to !@#$ out even more and not even able to play d3
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