And all that this "support" did was ask for Dxdiag and MSInfo, we are sure that its a bug from the game because there are experts in hardware and software that are experiencing that problem. There are MANY TOPICS that the people are raging about the treatment of this "support" because they arent solving that same problem!
Common, WHERE IS THIS SUPPORT!
Stop asking for Dxdiag, MSInfo and FIX THAT BUG!
Related topic that i've found (im sure if i do another search ill found new ones):
in that last one just pay attention to the ridiculous answer from Omrakos:
With vsync enabled as your prefs file indicates it is, you shouldn't be seeing more than 60 fps and it ought to be stable provided your computer can maintain it. There will be spots in the game (Act 3 in particular) that can cause it to dip though and there really isn't anything you can do about that.
Continuing with the same problems topics:
(note: that topic wanst answered from a blue and look when i was created! More than 6 months ago!!!!!!)
Im waiting some aswer telling us WHEN IT WILL BE FIXED!