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Dobie, what you usually see when you try a different region website, is a message telling you that you don't have any chars on that Region and a suggestion to check other regions. It gives you a list with links to them even. The OP is not getting, that, they are getting told there are no characters on the account at all. They are two different messages. Try it yourself :) So really, the OP is correct that there is an issue with his account display.
Yep, but he the website should have given him the proper message. I tested it myself by going to the EU site where I don't have characters and the message is:
That is what the OP should see when trying his profile from here. NOT the message that no characters exist on the account. What the OP should also do is post in the Website Bug report forums instead of Tech Support.
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