Diablo® III

Hardcore Character died after connection loss

Hi guys

played today in multiplayer with wizard. Game freezes and cant do anything more....
Then came connection lost and i saw that internetprovider cuts connection with unknown reason..
I had to login again and my character was dead.....cry!!
Is that a bug ??
Can you revive my charachter ?

Cheers and thx in advance
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- Technical Support
Posts: 18,002
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I am sorry for your loss. However, they warn you when you create a HC character that they will not restore them for ANY reason and they really do mean that. You can read the policy here https://us.battle.net/support/en/article/diablo-iii-restorations

Fallen Hardcore Heroes
Customer Support cannot revive fallen hardcore heroes for any reason.
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