This post is a good read with a lot of great feedback and I appreciate you putting it together. Thanks! While there are other points in the original post, I wanted to briefly talk about items since it’s the big one.
We know that (for many players) it’s much more rewarding to gear up from items that you find while playing normally than it is to necessarily go through Auction House, and we’re working to make improvements in that area. There are a lot of ways we could attempt to reach that goal, and choosing the best one(s) to go with is not always a fast process. I want to encourage you all to continue to post your thoughts on the subject and I promise we will keep reading and relaying them.
So you say. What's surprising is that you took so long to realize (acknowledge) this.
BTW its "We know that (for all players) it’s much more rewarding to gear up from items that you find while playing normally than it is to necessarily go through Auction House"
Also choosing is easy. Choosing one that satisfies both the players and shareholders on the other hand...