I literally just sank 70m gold into my HC character, go to fight my first elite pack and my hero is "stuck". The affixes were electrified, fire chains and reflect damage (Not freeze, jailer nor waller) so there is no reason I should have been stuck in place. I had to sit there and watch my guy slowly die because I could not move my character no matter what I tried. Every time I left clicked to move, it would cast my left click spell as if "shift" was pressed. I spoke to a GM about this and he informed me that it is a known issue and "tough luck". I don't see why blizzard is so stubborn on their character restore/fixes when a death occurs because of something faulty with their game. I tried to see if they could use one of my two restores from an account compromise, and they said no because they need to be saved for that circumstance (yet I have not and probably wont be compromised). Its very frustrating especially considering I got nothing out of the character after sinking all my gold into him. Blizzard needs to change this policy to help people on HC who get screwed over by the game, not their own stupidity or faults.