Then when I tried to go back into the account to try to put in the authenticator number, and add funds again. The website would not allow for me to log in because I logged in too many time (error 503). So forget I will try later. Whatever.
#2 Since I gave up on adding funds. I decided to at least play the game which after I got rid of the Authenticator, I was allowed to do. My character was taking on Azmodan and I was playing No Monster level and I kicked the crap out of him not getting hit by a fire ball or the blackened floors. I did not get the Hot Foot or Be Cool acheivements. You can say that I am ticked off. This was not the first time today I did this - the first time I used my Mirror characters (Monk), and my Templar on Monster Level 5 and didnt get hit. The next time I didnt do the mirror guys, then the last time I did it solo and still didnt get the achievement. Normally the achievements have been working when I get them. So I do not know why I didnt get them this time - even if I got caught by a teeny weeny chunk of a fireball which I know I know I didnt, I was pretty good to avoid the black floors which are easy to avoid if you kill him fast.
Overall, I am not happy with the Support system. For much of the day I have been trying to submit tickets by typing my inquiries. When they do not match your database then my error is rejected and I am left with no where to turn to. In the end I am left with throwing a forum post. You have no idea how upsetting this is. When people have problems they need assistance, not a knowledge base. Just terrible.
Come someone from accounts allow for my account to be accessed by me so I can do something.
Can someone from the Diablo 3 tech see why my game will not give me my rightly earned acheivements.
And most of all can the brain trust from Battle.net come up with a better way to support their customers because their current system sucks.