Diablo® III

Won the bid, but didn't get the item!

just now I won the bid on "Maximus.". 470 str, 2xx vitality, .. critical 140...
I bid 15x,xxx and it says winning, status expired.
but i go to my "Completed Items", my gold were deducted, but no items inside.
Please please fix this!!!!!
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85 Undead Priest
Posts: 3,761
02/01/2013 02:24 PMPosted by Omrakos
The AH issues are being worked on but there's no ETA at this time as to when they'll be resolved. That's all the info we have right now. No one has lost items or gold though, transactions are just being delayed much longer than people are accustomed to.
Edited by DashLektrik#1704 on 2/1/2013 3:15 PM PST
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still waiting for the items...or gold back...
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i'm waiting 2 days to my won item moves to complete tab but still didn't working
i hope u fix it fast please
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Posts: 7
i have suffered from the same issue.. i bid on something that had 10min.. it became expired
now it states winning.. and expired..
my money stuck in space-time

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your bid is large amount of gold...! I do hope they can help tyou fix that! ( I should have take the screen shot too)!
I have already sumit the ticket 3 days ago to report this issue...
right now seems i m not getting the item or the gold back coz the new bid I had last night went to bid log right after I loose the bid. But every bidding on night of FEB 1st doesn't appear on the bid log.
...glad that I only lost 150k .....but with this problem exist...I will not bid anything more than 500k....
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85 Undead Priest
Posts: 3,761
If you haven't received your item/gold/money after 72 hours, you should put in a support ticket ( https://us.battle.net/support/en/ticket/submit ), as directed by the sticky: http://us.battle.net/d3/en/forum/topic/7593580664

"Choose from a list of pre-defined topics", "I have an issue with a purchase or payment.",
Gold Auction House: "My purchase or payment issue is not listed here."
Real Money Auction House: "I have an issue with a Real Money Auction House purchase."

If the ticket team tries to send you anywhere else for support on auction house issues, ask them to escalate your ticket to the appropriate team.
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same here, just won an echoing fury 55m, but no item, just the left over gold. what can be done about this?
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as i have also just encountered this issue. i bid on zunimassa's ring earlier today, won the bid (sent to stash, but item is not present) gold was deducted from my total amount but item isnt there.

YET, i just bought vile ward, sent to stash and didn't have it disappear or not be present -_-

one time work, another time it doesnt? please fix Blizzard. ty
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Hey all! just faced the same issue.Won a ring ,sent to stash and it's not there.No money .no honey(((
Edited by Dawg#2650 on 1/19/2014 9:02 PM PST
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