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1. Make sure that Windows is set to show hidden files.
Here's how to do that: http://windows.microsoft.com/en-US/windows-vista/Show-hidden-files
2. Navigate to the C:\ProgramData folder and delete the Battle.net folder.
3. Navigate to the Diablo III folder and delete the "Updates" folder.
4. Launch Diablo III.
Let me know what happens.
I'm available Monday through Friday from 11AM to 8PM Pacific Time
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