Your account suspended by automated system for just buying and selling item legally on the AH. Then your ticket has been there 3 days and no reply. When you try to call customer support, the line makes you wait for more than 10 minutes then hang up, every single time.
Every time you make a transaction related to the RMAH, you have a risk of getting suspended, and if you don't do something about it, it is a possible 25 years ban. That, and the frustration, the humiliation of being treated like a curpit, and the lengthy process to repair what do haven't done wrong.
Is this how a customer should be treated?