Diablo® III

Problame with launcher

when i opanthe launcher the "Play" button stay`s greey and not letting me to get into the game

there is a picture :

http://imageshack.us/photo/my-images/850/61392068.png/
i tryed to re-opan the game like an 1000 time`s , i tryed to restert the computer , i also tryed to disconnect the modem and re-conctet it afther a while but still nothing is helping.
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Support Forum Agent
Shokty ,

Could you try what's described in the following two articles please?

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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