Diablo® III

Error code 31006 on gold AH

Hello,
I attempted to sell a Skorn on the gold auction house in Diablo 3. The item has experied, but I cannot send it to my stash. It keeps returning back to me "Error Code 31006". Can I please get some help in receiving my item? I tried to open a ticket, however it sent me to the bug report forums.
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85 Undead Priest
5010
Posts: 3,780
02/01/2013 02:24 PMPosted by Omrakos
The AH issues are being worked on but there's no ETA at this time as to when they'll be resolved. That's all the info we have right now. No one has lost items or gold though, transactions are just being delayed much longer than people are accustomed to.

Normally, transactions are completed very quickly, within minutes, and no more than 72 hours. However, due to the current AH problems, transactions may take up to 5 days. If you haven't received your item/gold/money after that, you should put in a support ticket ( https://us.battle.net/support/en/ticket/submit ), as directed by the sticky: http://us.battle.net/d3/en/forum/topic/7593580664

Follow these steps:
  • Choose Diablo III from the "Select a game or product" dropdown
  • "Choose from a list of pre-defined topics"
  • "I have an issue with a purchase or payment."
    • For the Gold Auction House: "My purchase or payment issue is not listed here."
    • For the Real Money Auction House: "I have an issue with a Real Money Auction House purchase."

  • Scroll to the bottom, and select "SUBMIT A TICKET" or "LIVE CHAT"
  • Include as much information as possible. Item, order number, gold/money amount, date and time, etc.
  • Ask that your ticket be escalated to the appropriate team for AH transactions since it's been more than 5 days.
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