Diablo® III

disconnection after log in

I log in, with authenticator every time, approximately 60 seconds after i begin game play, i am disconnected from my current game and sent to the log in screen. This is happening over and over. I have been playing since July and this is the first time its happened this many times in a row. I can log in each time successfully, but then im disconnected. I have a great internet signal, so im not sure whats up here....a little help please?
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Support Forum Agent
Posts: 38,460

Lets try power cycling the connection to see if that helps.

Here's how to power cycle:

1. Turn off all computers on the network
2. Unplug the power from the modem and the router (if applicable)
3. Wait about 1-2 minutes
4. Plug in the modem first and wait for it to completely boot up
5. If there was a router, plug the power back in and wait for it to completely boot up
6. Turn on the computers and try the game out

If that doesn't work try flushing the DNS: http://us.battle.net/support/en/article/ip-release-renew-and-flush-dns

Let me know what happens.
I'm available Monday through Friday from 11AM to 8PM Pacific Time
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that has solved the problem, thanks for your help!
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