Diablo® III

A item Disappeared that I had up for sale.

I bought a 25 mill Skorn I decided I didn't want it and put it back up for sale.
I came back two days later and it is no where to be found. It didn't sell from what the log says but it is no where to be found now. Not in the auctions that expired stash or in my Bank.

Can I get someone to please address this issue. I went through the support ticket line and got sent a reply that says:

My name is Mortiaor from Account and Technical Services and I'm here to help answer any questions that you may have. the auction you are referring to shows that you won the item, and you should receive it shortly if you have not already.

Customer Support cannot assist with Auction House issues. We have general Auction House information available on our support site: http://battle.net/support/article/diablo-iii-auction-house-general-information. This article should address all your questions regarding the Diablo III Auction House system.

If you have additional questions not covered in the article above, please review our article on Auction House Functionality here: http://us.battle.net/support/article/diablo-iii-auction-house-functionality.

We do strongly encourage you to report any unintended behavior you may have experienced in the game on the Diablo III Bug Report Forums: http://us.battle.net/d3/en/forum/5386229/.

If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.

Best Regards,

Account & Technical Services Rep Mortiaor
Customer Services
Blizzard Entertainment

So that told me to come here so I am expecting someone here can fix this?
Edited by Stunner#1852 on 2/8/2013 12:09 PM PST
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Support Forum Agent
Posts: 42,847

This isn't the Bug Reports forum but they wouldn't be able to help with this in there anyway as it's not a bug.

The Skorn didn't sell. It's showing as claimable so you'll need to wait until it's done processing and shows up in the completed column. With the recent issues the AH has been experiencing, this may take up to 10 days but I'd expect it sooner than that.
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Thanks for the Reply.

I'll wait the ten days. I wasn't aware that it could take that long as it never has before.
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