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So I have a relatively new, GOOD macbook pro. I normally play WOW on it, but tonight I decided to play D3.
I downloaded a patch (nothing crazy out of the norm, I haven't played D3 in a while) and when I clicked play, it said D3 didn't support my Video Card.
So I rebooted my mac, and still same message.
D3 used to run perfectly fine, on my beast 17 inch macbook pro. As does wow.
Can you provide the exact error message, and your system specs?
Obtaining System Information
Thanks for the response!
Model Name: MacBook Pro
Model Identifier: MacBookPro6,1
Processor Name: Intel Core i5
Processor Speed: 2.53 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0F
SMC Version (system): 1.57f17
Hardware UUID: 32198702-FA5C-5BAB-9F91-09286A109ADC
Sudden Motion Sensor:
Intel HD Graphics:
Chipset Model: Intel HD Graphics
VRAM (Total): 288 MB
Vendor: Intel (0x8086)
Device ID: 0x0046
Revision ID: 0x0018
gMux Version: 1.9.22
Display Type: LCD
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Chipset Model: NVIDIA GeForce GT 330M
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0a29
Revision ID: 0x00a2
ROM Revision: 3560
gMux Version: 1.9.22
System Software Overview:
System Version: OS X 10.8.2 (12C60)
Kernel Version: Darwin 12.2.0
Boot Volume: Box
Boot Mode: Normal
Secure Virtual Memory: Enabled
Time since boot: 13:51
I ran into this problem too. It seems the graphics card check happens before the graphics card switching does. The end result is an erroneous message that the 330M is not supported. Forcing the computer to use the 330M prior to launching D3 does fix the problem.
Yes, D3 runs fine once it actually launches.
So, whenever I try launching the game via the "Diablo III" or "Diablo III Launcher" app, I sometimes get the same error message:
It's either one or the other. But, when I launch the game from the other app, it launches fine. I didn't have this problem when I last played, which was around June last year. This is the MacBook Pro I have:
Edited by celebi23#1841 on 2/21/2013 1:07 AM PST
Has there been any update to this since 2.0?
Since the patch, I get the error BLZBNTBNA00000131 (video card not supported by D3) regularly on startup and while it no longer keeps me from playing (thanks for that, I do appreciate the "Play Anyway" button), it does make me wonder if I've got something configured wrong.
MacBookPro 6,2 Core i7
NVIDIA GeForce GT 330M 512MB (0x0a29), switching disbaled
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