Diablo® III

Frequent game freeze - almost unplayable

After a very long time away, I thought that I'd come back and give it another go.
Unfortunately, the game freezes so frequently that it is virtually unplayable. All of my drivers are up to date, I have plenty of memory and it used to play fine. I play several other games and none of them have this issue of freezing for 3 - 10 seconds then being fine for a small period of time, then freezing again.

Is this common? I set all the video settings to low.
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Support Forum Agent
Posts: 36,681
nivho,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

.
Reply Quote
It's happening to many of us. Latency spikes up to 700+, where it's usually around 100. Every other game runs fine, and this has been ongoing since last year some time. I had a post back in December about it, and it eventually cleared up in January, but it is back again as of a few days ago.
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Here's the contents of the D3Prefs.txt tile:

PreferencesVersion "44"
PlayedCutscene0 "7"
PlayedCutscene1 "0"
PlayedCutscene2 "0"
PlayedCutscene3 "0"
DisplayModeFlags "0"
DisplayModeWindowMode "0"
DisplayModeWinLeft "0"
DisplayModeWinTop "0"
DisplayModeWinWidth "1920"
DisplayModeWinHeight "1040"
DisplayModeUIOptWidth "1920"
DisplayModeUIOptHeight "1080"
DisplayModeWidth "1920"
DisplayModeHeight "1080"
DisplayModeRefreshRate "60"
DisplayModeBitDepth "32"
Gamma "1.000000"
MipOffset "1"
ShadowQuality "1"
PhysicsQuality "0"
ClutterQuality "1"
Vsync "1"
Letterbox "0"
Antialiasing "1"
LowFX "1"
LimitForegroundFPS "1"
MaxForegroundFPS "125"
LimitBackgroundFPS "1"
MaxBackgroundFPS "8"
DisableTrilinearFiltering "0"
ColorCorrection "1"
MipBias "0.000000"
ReflectionQuality "0"
TonemapExposure "1.900000"
TonemapContrast "1.500000"
TonemapSaturation "1.000000"
TonemapGain "1.000000"
HardwareClass "5"
PCIVendor "4098"
PCIDevice "26424"
MasterVolume "1.000000"
EffectVolume "0.800000"
MusicVolume "0.800000"
NarrationVolume "0.800000"
AmbientVolume "0.800000"
ChannelsToUse "32"
SoundDriver "0"
SpeakerMode "0"
ReverseSpeakers "0"
QuestSubtitlesEnabled "0"
CinematicsSubtitlesEnabled "0"
MuteSound "0"
MuteEffects "0"
MuteAmbient "0"
MuteVoice "0"
MuteMusic "0"

I'll post the other as soon as I can. Thanks!

...

And here is the rest:

------------------
System Information
------------------
Time of this report: 2/21/2013, 18:14:45
Machine name: NUKAPOU
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4710-UB301A
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
Page File: 5196MB used, 7085MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6738)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_174B174B&REV_00
Display Memory: 3827 MB
Dedicated Memory: 1012 MB
Shared Memory: 2815 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Dell S2209W(Digital)
Monitor Model: DELL S2209W
Monitor Id: DELA043
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1172 (English)
Driver Version: 9.12.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2012 15:08:04, 1151488 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2478-11CF-6F70-4137BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6738
SubSys ID: 0x174B174B
Revision ID: 0x0000
Driver Strong Name: oem113.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:9.12.0.0:pci\ven_1002&dev_6738
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1631E037&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1631E037&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft Hardware USB Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x071D
FF Driver: n/a

Device Name: Microsoft Hardware USB Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x071D
FF Driver: n/a

Device Name: USB2.0-CRW
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0A48, 0x3302
FF Driver: n/a

Device Name: Razer BlackWidow Ultimate
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010D
FF Driver: n/a

Device Name: Razer BlackWidow Ultimate
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010D
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2939
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x071D
| Matching Device ID: hid\vid_045e&pid_071d&mi_00
| Service: kbdhid
|
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x010D
| Matching Device ID: hid\vid_1532&pid_010d&mi_00
| Upper Filters: RzSynapse
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Upper Filters: kbdclass
| Service: TermDD
|
+ Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x071D
| Matching Device ID: hid\vid_045e&pid_071d&mi_01&col02
| Upper Filters: Point64
| Service: mouhid
|
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x010D
| Matching Device ID: hid\vid_1532&pid_010d&mi_02
| Upper Filters: RzSynapse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 12.6 GB
Total Space: 293.9 GB
File System: NTFS
Model: WDC WD6400AAKS-22A7B0 ATA Device

Drive: D:
Free Space: 35.0 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD2500JD-55HBB1 ATA Device

Drive: E:
Free Space: 44.0 GB
Total Space: 300.6 GB
File System: NTFS
Model: WDC WD6400AAKS-22A7B0 ATA Device

Drive: F:
Free Space: 8.2 GB
Total Space: 15.9 GB
File System: NTFS
Model: WDC WD6400AAKS-22A7B0 ATA Device

Drive: G:
Model: Optiarc DVD RW AD-7203S ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_E0371631&REV_02\3&2411E6FE&1&FB
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_E0371631&REV_02\3&2411E6FE&1&EF
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_E0371631&REV_02\3&2411E6FE&1&FD
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_E0371631&REV_02\3&2411E6FE&1&D2
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_E0371631&REV_02\3&2411E6FE&1&FA
Driver: n/a

Name: AMD Radeon HD 6800 Series
Device ID: PCI\VEN_1002&DEV_6738&SUBSYS_174B174B&REV_00\4&33F361A3&0&0008
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_E0371631&REV_02\3&2411E6FE&1&D1
Driver: n/a

Name: Intel(R) ICH9DH LPC Interface Controller - 2912
Device ID: PCI\VEN_8086&DEV_2912&SUBSYS_E0371631&REV_02\3&2411E6FE&1&F8
Driver: n/a

Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_E0371631&REV_02\3&2411E6FE&1&08
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_E0371631&REV_02\3&2411E6FE&1&D0
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_E0371631&REV_92\3&2411E6FE&1&F0
Driver: n/a

Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_E0371631&REV_02\3&2411E6FE&1&00
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_E0371631&REV_02\3&2411E6FE&1&EA
Driver: n/a

Name: Intel(R) 82566DC-2 Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_294C&SUBSYS_E0371631&REV_02\3&2411E6FE&1&C8
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_E0371631&REV_02\3&2411E6FE&1&E9
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_E0371631&REV_C0\4&33B27818&0&30F0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_E0371631&REV_02\3&2411E6FE&1&D8
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_E0371631&REV_02\3&2411E6FE&1&E8
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA88174B&REV_00\4&33F361A3&0&0108
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_E0371631&REV_02\3&2411E6FE&1&D7
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.02.4453.0000
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3505.0912
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.02.4453.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.02.4453.0000
ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.02.4453.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
MPC Mpeg Source,0x00400000,0,0,MpegSplitter.ax,1.05.0003.3933
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.55.0002.0000
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
RealVideo Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0001.0002
MONOGRAM AMR Splitter,0x00600000,1,1,mmamr.ax,1.00.0001.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.21219
ATI MPEG Video Decoder,0x00200000,1,2,atimpenc.dll,12.05.0000.21219
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
MPC Flv Splitter,0x00600000,1,1,FLVSplitter.ax,1.05.0003.3933
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
MONOGRAM AMR Decoder,0x00600000,1,1,mmamr.ax,1.00.0001.0000
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
MPC - CDDA Reader,0x00600000,0,1,cddareader.ax,1.05.0003.3933
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0288.0000
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0288.0000
Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
ShoutcastSource,0x00400000,0,1,shoutcastsource.ax,1.00.0000.0001
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.21219
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
Haali Video Renderer,0x00200000,1,0,dxr.dll,
RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.00.0001.0002
File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.21219
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0288.0000
DirectVobSub,0x00200000,2,1,VSFilter.dll,3.00.0000.0008
RealAudio Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0001.0002
MPC Avi Splitter,0x00600001,1,1,osAviSplitter.ax,1.05.0003.3933
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,3.00.0000.0008
MONOGRAM AMR Encoder,0x00600000,1,1,mmamr.ax,1.00.0001.0000
WAV Dest,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0288.0000
AC3Filter,0x40000000,1,1,ac3filter.ax,2.05.0000.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
MONOGRAM AMR Mux,0x00600000,1,1,mmamr.ax,1.00.0001.0000
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
DC-Bass Source,0x00400000,0,1,DCBassSource.ax,1.03.0000.0000
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
MPC - DTS/AC3/DD+ Source,0x00600000,0,1,dtsac3source.ax,1.05.0003.3933
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.02.4453.0000
Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980
LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.55.0002.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
DC-Image Source,0x00200000,0,1,DCImageSource.ax,
MPC Flv Source,0x00600000,0,0,FLVSplitter.ax,1.05.0003.3933
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
MPC Avi Source,0x00600001,0,0,osAviSplitter.ax,1.05.0003.3933
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
DScaler Audio Decoder,0x00800000,1,1,MpegAudio.dll,0.00.0008.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.02.4453.0000
Video Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
MPC Mpeg Splitter,0x00600001,1,1,MpegSplitter.ax,1.05.0003.3933
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
madVR,0x00200000,1,0,MadVR.ax,0.85.0008.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0002
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.55.0002.0000
LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.55.0002.0000
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0288.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
DScaler Mpeg2 Video Decoder,0x00800000,1,1,MpegVideo.dll,0.00.0006.0000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.02.4453.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
Lernout & Hauspie CELP 4.8kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
Lernout & Hauspie SBC 8kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
Lernout & Hauspie SBC 12kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
Lernout & Hauspie SBC 16kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
AC3,0x00200000,1,1,quartz.dll,6.06.7601.17713
DTS,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Rendering Devices:
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Edited by nivho#1919 on 2/21/2013 3:18 PM PST
Reply Quote
Support Forum Agent
Posts: 36,681
nivho,

Try making these changes to your D3Prefs.txt file (while the game is closed).

Change these lines:

LimitForegroundFPS "1"
LimitBackgroundFPS "1"
HardwareClass "5"

to

LimitForegroundFPS "0"
LimitBackgroundFPS "0"
HardwareClass "4"

You might also want to reset the Catalyst Control Center settings back to the factory defaults.

1. Right click on your desktop, open up Catalyst Control Center.
2. If you do not have Advanced options to begin with, make that happen.
3. In the upper right hand corner of the window, go to Options. (newer versions of CCC will have a Preferences selection instead)
4. Go down to Preferences. (skip if you're already there)
5. Select Restore Factory Defaults.

Test the game again afterwards.

They're small changes but they may make a difference for you.
Reply Quote
Having the same issue, older gfx card though.

Eager to see how this plays out.

Will check back for nivho reply :)

<3
Reply Quote
Huh, my reply never posted. Anyway, this worked like a charm. I was able to play for quite some time with not even a hit of freezing. Thanks!
Reply Quote

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