Diablo® III

Friend Request Locks my Diablo

Anyone else have this issue? I've been playing for a couple months now, and for some reason I just had this issue. I got a request in, and when I clicked my friends list, Diablo completely locks up. I can't even see who the request is for. Tried it on my laptop after wards, and I had the SAME exact problem!! Re-downloading Diablo for my PC, but now that it doesn't work on my laptop I'm predicting the same thing happening.

Help Please!
Reply Quote
Posts: 3
Same Problem, no idea...
Reply Quote
Bumping This Up, as I'd love an answer.
Reply Quote
Just killed Butcher, and game froze then too. Don't know if it is the same problem or not. I've re-installed, re-updated my Diablo 3.

Can we get more Tech Reports about how we can't view our profiles? That way ones like this are totally clouded over and not seen.

Thank You.
Reply Quote
Also having this issue
Reply Quote
bumping before work! hope there is an answer before i get home! :)
Reply Quote
Support Forum Agent
Posts: 35,549
I believe they're looking into the issue to find the cause but in the meantime, you should try removing and re-adding Real ID to your Battle.net account. You can do this yourself from your Battle.net Account Management page as long as parental controls are not enabled on the account, otherwise, it will require the parent to do it instead.

On the Main Battle.net Account Management page, select:

Account > Settings > Communication Preferences > Privacy

I suggest changing the account password before re-adding Real ID as that will force a refresh of the account data.

This has been fixing the freezing for nearly everyone trying it so give it a shot if you're having this issue.
Reply Quote
Alright.. i'm also having this issue starting from today.. thats so weird. I can't open my friends list as if I try to open it game just freezes on me. I tried going to my account settings reset my password and readded.. still won't fix the problem.
Reply Quote
I believe they're looking into the issue to find the cause but in the meantime, you should try removing and re-adding Real ID to your Battle.net account. You can do this yourself from your Battle.net Account Management page as long as parental controls are not enabled on the account, otherwise, it will require the parent to do it instead.

On the Main Battle.net Account Management page, select:

Account > Settings > Communication Preferences > Privacy

I suggest changing the account password before re-adding Real ID as that will force a refresh of the account data.

This has been fixing the freezing for nearly everyone trying it so give it a shot if you're having this issue.


omfggg I love you so much. This worked! I can't thank you enough.
Reply Quote
Great! Thanks for the reply. I'll be trying it as soon as I can!!!
Reply Quote
Worked Perfectly, Ty Very Much! Just have to read add all my Real ID's now though! Ha, that is ok though.
Reply Quote
Posts: 2
i tried this where i took it off, then i went changed my password then enabled it again, changed my password one more time then i went into diablo 3 and it didnt work for me. Game freezes the moment i click or press o for friends list to go see who is online and i cant anymore.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]