Diablo® III

Game freezes and then disconnects after pause

90 Human Rogue
9255
Every time I pause the game and then go back to the game the screen just freezes and then I eventually disconnect. This only started happening after the most recent patch. HELP!
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Support Forum Agent
Merf,

The next time it happens, please post your D3Debug.txt file. It's located in the main Diablo III game folder. Edit out your account name first though. It's going to appear in a few places in the file.
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90 Human Rogue
9255
I couldnt figure out how to post the entire file but i copy/pasted the last 8 minutes of data from the last time it happened. Sometimes when i pause it goes right back to the game when i unpause. Sometimes it freezes for a while and then works again. And then sometimes this happens and it disconnects me from the game and sends me back to the character select screen.

2013.02.19 14:35:47.198129200 Server Version Information:
2013.02.19 14:35:47.198338700 -----------------------------------------------------------------
2013.02.19 14:35:47.198801700 Server BuildVersion: 1.0.7.14852
2013.02.19 14:35:47.199090700 Server SNOPackHash: 0xD0F152C2 (client hash = 0xD0F152C2)
2013.02.19 14:35:47.199299700 Server ProtocolHash: 0xCDC72158 (client hash = 0xCDC72158)
2013.02.19 14:35:47.199696200 -----------------------------------------------------------------
2013.02.19 14:35:48.094528700 Initializing client world caOUT_RefugeeCamp...
2013.02.19 14:35:59.746497700 Initializing client world caOUT_Town...
2013.02.19 14:35:59.749694200 Disposing UI for World
2013.02.19 14:40:09.158227700 Initializing client world a2Dun_Cave_BloodVial_01...
2013.02.19 14:40:09.159987700 Disposing UI for World
2013.02.19 14:41:52.634125700 >>> Merf BnetParty::LockPartyForReason GAME_IS_PAUSED(4)
2013.02.19 14:41:52.634694200 >>> Merf BnetParty::SetJoinPermissionPreviousToClose new=ASK_TO_JOIN(3) old=ASK_TO_JOIN(3) LockPartyForReason_SetAttribute_JoinPermission_PreviousToClose
2013.02.19 14:41:52.634993700 >>> Merf BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=CLOSED_GAME_PAUSED(2) reason=GAME_IS_PAUSED(4)
2013.02.19 14:41:53.037087200 >>> Merf BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=ASK_TO_JOIN(3) new=CLOSED_GAME_PAUSED(2) reason=GAME_IS_PAUSED(4)
2013.02.19 14:42:49.940926700 ClientSocket Disconnect
2013.02.19 14:42:49.941441200 UIStartup_ClientDisconnected msg=The game connection has been lost: your client has been disconnected from the server.
2013.02.19 14:42:49.941892700 >>> Merf ===== Battle.net SetD3GameServerDisconnected ===== The game connection has been lost: your client has been disconnected from the server.
2013.02.19 14:42:49.942196200 >>> Merf ---------------- ModalNotificationManager::SetOkNotification: The game connection has been lost: your client has been disconnected from the server.
2013.02.19 14:42:51.412354700 ENDING GAME
2013.02.19 14:42:51.415597200 SendCustom hero:Merf id:16 count:5
2013.02.19 14:42:51.417924200 Disposing UI for World
2013.02.19 14:42:51.423873700 Client Disposed world.
2013.02.19 14:42:51.598419200 SubsystemsDispose: 54 - Wind
2013.02.19 14:42:51.605842200 SubsystemsDispose: 45 - CPlayer
2013.02.19 14:42:51.613070700 SubsystemsDispose: 36 - UI
2013.02.19 14:42:51.622150200 >>> Merf BnetParty::UnlockPartyForReason GAME_IS_PAUSED(4)
2013.02.19 14:42:51.622406700 >>> Merf BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=ASK_TO_JOIN(3) reason=GAME_IS_PAUSED(4)
2013.02.19 14:42:52.688649700 SendCustom hero:Merf id:0 count:2
2013.02.19 14:42:52.730489700 Disposing UI root!
2013.02.19 14:42:52.749835700 SubsystemsDispose: 27 - CWorlds
2013.02.19 14:42:52.760330200 Client Disposed world.
2013.02.19 14:42:52.760911200 Client Disposed world.
2013.02.19 14:42:52.762193200 SubsystemsDispose: 18 - PostFX
2013.02.19 14:42:52.772057200 SubsystemsDispose: 9 - CTimedEvents
2013.02.19 14:42:52.806696700 SubsystemsDispose: 0 - ProfUI
2013.02.19 14:42:52.806989700 STARTING Menu
2013.02.19 14:42:53.975561200 Setting depth texture, fmt = 36
2013.02.19 14:42:53.976017200 PostFXGfxInit() success
2013.02.19 14:42:53.977043700 SubObjectGfxInit() 1
2013.02.19 14:42:54.063851200 Initializing client world BattleNet_Act2Screen...
2013.02.19 14:42:54.248806700 >>> Merf BnetService::InvokeLeftGameSession_OnLeaveGame code=0
2013.02.19 14:42:54.845794700 >>> Merf BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=CLOSED_GAME_PAUSED(2) new=ASK_TO_JOIN(3) reason=GAME_IS_PAUSED(4)
2013.02.19 14:43:11.184911200 de activate app 0 iconic 0
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Support Forum Agent
Merf,

This unfortunately doesn't tell me anything other than your client was disconnected.

How are you initiating the game pause? What are you doing while it's paused? Are you alt-tabbing as well? Playing in full screen or one of the windowed modes? Using a wireless connection? Does it happen on all of your characters or just one? Are you pausing in town or outside of town or both?
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