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I think I know what causes it. Cause I had same issue and then it was fixed magically. What I think causes it is switching to EU on the D3 game. I did that today and now back to no profile on US servers. I only switched cause the US servers have been down so much lately. Hope this helps.
Once again I am back to not being able to view my profile.
A profile for this account does not exist in this region.
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A new wrinkle.
Same here. Though the heroes are there in the game. I hope they fix it soon.
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