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When I launch the game I am required to put in my password, I get the screen that displays the progress bar and patch notes, but no update begins at all. After a minute, I get the note "Failed to download a required file.
I have deleted the Cache file from the D3 folder Data_D3/PC/MPQ , but still show no progress at all.
I am running Mac OS Mountain Lion with OpenDNS. Is it possible that OpenDNS is blocking this site for downloading and, if so, what is the url to white list it.
Support Forum Agent
I don't know for sure.
Can you post your latest AgentError.log? This should be located in /Users/Shared/Battle.net/Agent/Agent.1637 and the format should be AgentErrors-YYYY/MM/DD-[Random Numbers].log .
Make sure you remove any personal information, like computer/username from the log.
Threats of violence. We take these seriously and will alert the proper authorities.
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Harassing or discriminatory language. This will not be tolerated.