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Hello, it seems that many people are having this problem. When they navigate to their profile page it gives them the message:
A profile for this account does not exist in this region.
I have actually tried switching my region in game to Europe and what that seems to have done is create a profile on the eu domain without any characters. This isn't surprising because I have not played on the EU region at all. When I changed back to The Americas however I still didn't have a profile.
I did this in hopes that it would force the creation of my Americas profile.
I would appreciate it if anyone who has the problem would post here and perhaps the troubleshooting tips they've tried. Perhaps we can figure out what's wrong. I also currently have a ticket open with Blizzard and will update this as I hear from them.
As of right now I have been told to post in this forum by a chat representative and a GM who updated my ticket.
Also, interestingly when I log in to us.battle.net and view my profile, my battle tag shows something different than what it used to be when I click on the drop down list that lists characters. It also lists old characters on games I no longer play, but not my Diablo 3 characters. The battle.net tag that it displays is WuManChu#916. If I click on account in the top menu, my battletag is listed as WuManChu#1805, which is what I have always used. I'm not sure where this 916 is coming from, but I'm sure it is related to the issue.
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