Diablo® III

Auction House item not received!

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Support Forum Agent
Posts: 37,183
Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you can submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

It doesn't help to post Auction Hose transaction issues in the forums as we aren't able to assist with them.
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Canceling didn't work for me the first time but after cancelling 3 items and posting 1 it somehow showed up.
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