Diablo® III

error 14009

Error, downloading agreements.

Idk whats up with this first time here, just came back to check out 1.7 and getting this.
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also, anyone else getting this error?
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Support Forum Agent
Posts: 38,034

Try this:

1. Make sure that Windows is set to show hidden files.

Here's how to do that: http://windows.microsoft.com/en-US/windows-vista/Show-hidden-files

2. Navigate to the C:\ProgramData folder and delete the Battle.net folder and the Blizzard Entertainment folder.
3. Navigate to the Diablo III folder and delete the "Updates" folder.
4. Launch Diablo III as an admin by right clicking on the launcher and selecting "Run as admin".

Let me know what happens.
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information
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Did all that, and now getting an error thats saying i don't have the update downloaded after redownloading it and repairing 3 times... ugg
Edited by Labraid12#1333 on 2/27/2013 8:33 PM PST
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97 Undead Mage
Posts: 4
i have the same problem.. i did what you said and im still getting the same error
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i have the same problem. i have done steps 1 to 4 still nothing.
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Support Forum Agent
Posts: 42,835
Martina ,

You don't seem to have connected since last August. I assume this means you've not been able to patch yet either?

If you use an antivirus program of any kind, try temporarily disabling it and then try the game launcher again.
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