Diablo® III

hardcore ah item lost

Bought an item through the HC AH. It is mentionned in the auction log as purchased item. The gold was taken out from my balance. The item never made it to the completed items list. Order ID: 1397185901

Can I get my item pls :)

Thanks!
Reply Quote
Support Forum Agent
Posts: 35,549
Frippz,

It was just bought a half hour ago and It's still processing, allow it time to complete. If it hasn't arrived within the next 5 days, you should submit a support ticket as described below. I expect it'll come much sooner than that though.

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".
Reply Quote
Thanks for fast response :)
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]