Diablo® III

Couldnt start launcher, now cannot install

Well, I was getting an error on launcher that would disappear from time to time.

That error stated the game couldnt extract a file.

Figured I would reinstall. Now the setup.exe that I download never gets to installing screen. It bugs out saying an unexpect error occured. And no, its not my fire wall, anti-virus, router, or w/e. Ive tried turning everything off before reinstalling, did no good.

I've also tried the blizzard trouble shoot, did all the steps ( secondary logon). Does not fix anything.

Help?
Edited by Actua#1829 on 3/3/2013 2:52 PM PST
Reply Quote
Here is the agent logs, as it falls in the agent error specified in the sticky


#-----------------------------------------------------------
# System started at 2013-03-04 00:24:15.4902
# system:
#-----------------------------------------------------------
00:24:15.4941 Argument[0]: 'C:\ProgramData\Battle.net\Agent\Agent.1675\Agent.exe'
00:24:15.4942 Argument[1]: '--locale=enUS'
00:24:15.4943 Agent is running as Administrator.
00:24:15.4960 Database Insert: /option
00:24:15.4966 Database Insert: /agent
00:24:15.4968 Database Insert: /
00:24:15.4969 Database Insert: /version
00:24:15.4969 Database Insert: /repair
00:24:15.4970 Database Insert: /update
00:24:15.4970 Database Insert: /install
00:24:15.4971 Database Insert: /gamesession
00:24:15.4972 Database Insert: /backfill
00:24:15.4972 Database Insert: /game
00:24:15.4973 Database Insert: /spawned
00:24:15.4977 Database Insert: /agent/download
00:24:15.4978 Database Insert: /register
00:24:15.4978 Database Insert: /createshortcut
00:24:15.4979 Database Insert: /uninstall
00:24:15.5053 Initialize HttpProtocol Server Called.
00:24:15.5413 Agent started on port #1120
00:24:15.5416 Executing operation: disable_firewall applicationPath="C:\ProgramData\Battle.net\Agent\Agent.1675\Agent.exe" applicationName="Battle.net Update Agent"
00:24:15.5767 AgentFirewall - Windows firewall is turned off.
00:24:15.5770 Agent successfully added a firewall exception for 'C:\ProgramData\Battle.net\Agent\Agent.1675\Agent.exe'.
00:24:15.5771 Registered Periodic Event: "auth validation event" with a resolution of 10000 and a start delay of 10000
00:24:15.5772 Registered Event: "shutdown event"
00:24:15.5773 Registered Event: "database flush event"
00:24:15.9067 Firing Event: "database flush event"
00:24:15.9087 Request Issued: GET /agent

00:24:15.9096 Response: 200
{
"update" : {},
"install" : {},
"backfill" : {},
"pid" : 2208.000000,
"state" : 1004.000000,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "372ACFD49DA88081930AD16796235A8D"
}
00:24:15.9126 Handle Event: "database flush event"
00:24:16.4430 Firing Event: "database flush event"
00:24:16.4431 Request Issued: GET /agent

00:24:16.4432 Handle Event: "database flush event"
00:24:16.4435 Response: 200
{
"update" : {},
"install" : {},
"backfill" : {},
"pid" : 2208.000000,
"state" : 1004.000000,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "FA9859B575AAE0320FEE19AF5BFD511A"
}
00:24:16.4515 Request Issued to non-existent Uri: GET - /game/client
00:24:19.1950 Request Issued: POST /register
{
"install_dir" : "C:/ProgramData/Battle.net/Client",
"uid" : "client"
}
00:24:19.1963 Database Insert: /game/client
00:24:19.1964 Firing Event: "database flush event"
00:24:19.1965 Handle Event: "database flush event"
00:24:19.1965 Response: 200
{
"result_uri" : "/game/client"
}
00:24:19.2102 Request Issued: GET /game

00:24:19.2104 Response: 200
{
"client" : {
"link" : "/game/client"
}
}
00:24:19.2256 Request Issued: GET /game/client

00:24:19.2285 Response: 200
{
"uid_override" : "",
"install_dir" : "C:/ProgramData/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 0.000000,
"local_version" : "0.5.1.1575",
"opaque_product_specific" : {},
"supports_multibox" : false,
"switcher" : false,
"use_sparse" : false,
"operations" : [],
"playable" : false,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : false,
"patch_application_complete" : false,
"download_complete" : false,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
00:24:19.2414 Request Issued: POST /update
{"uid":"client"}
00:24:19.2419 Database Insert: /update/client
00:24:19.2493 Firing Event: "database flush event"
00:24:19.2494 Handle Event: "database flush event"
00:24:19.2494 Response: 200
{
"response_uri" : "/update/client",
"result_uri" : "/game/client"
}
00:24:19.7723 Request Issued: GET /update/client

00:24:19.7741 Response: 200
{
"state" : 1007.000000
}
00:24:20.3039 Request Issued: GET /update/client

00:24:20.3041 Response: 200
{
"state" : 1007.000000
}
00:24:20.8192 Request Issued: GET /update/client

00:24:20.8193 Response: 200
{
"state" : 1007.000000
}
00:24:21.3345 Request Issued: GET /update/client

00:24:21.3347 Response: 200
{
"state" : 1007.000000
}
00:24:21.8488 Request Issued: GET /update/client

00:24:21.8489 Response: 200
{
"state" : 1007.000000
}
00:24:22.3780 Request Issued: GET /update/client

00:24:22.3781 Response: 200
{
"state" : 1007.000000
}
00:24:22.9085 Request Issued: GET /update/client

00:24:22.9087 Response: 200
{
"state" : 1007.000000,
"critical_update" : true
}
00:24:23.1978 Incremental patch:
00:24:23.1978 -source url: http://dist.blizzard.com.edgesuite.net/tools-pod/NA/b1974/l-1575-1974-win.mpq.torrent.6EEE502A16E4B2CD344F7CEE9BECF7B0
00:24:23.1979 -dest: C:\Users\SOFIAN~1\AppData\Local\Temp\Blizzard\AgentUpdate_E7AC57C1\l-1575-1974-win.mpq
00:24:23.4259 Request Issued: GET /update/client

00:24:23.4260 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:23.9526 Request Issued: GET /update/client

00:24:23.9529 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:24.4691 Request Issued: GET /update/client

00:24:24.4693 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:24.9847 Request Issued: GET /update/client

00:24:24.9848 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:25.5001 Request Issued: GET /update/client

00:24:25.5003 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:25.6814 Handle Event: "auth validation event"
00:24:26.0140 Request Issued: GET /update/client

00:24:26.0142 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:26.5291 Request Issued: GET /update/client

00:24:26.5292 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:27.0431 Request Issued: GET /update/client

00:24:27.0437 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:27.5578 Request Issued: GET /update/client

00:24:27.5579 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:28.0869 Request Issued: GET /update/client

00:24:28.0871 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:28.6038 Request Issued: GET /update/client

00:24:28.6039 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:29.1329 Request Issued: GET /update/client

00:24:29.1330 Response: 200
{
"state" : 1001.000000,
"critical_update" : true
}
00:24:29.6482 Request Issued: GET /update/client

00:24:29.6484 Response: 200
{
"state" : 1001.000000,
"progress" : 0.126414,
"critical_update" : true
}
00:24:30.1769 Request Issued: GET /update/client

00:24:30.1771 Response: 200
{
"state" : 1001.000000,
"progress" : 0.126414,
"critical_update" : true
}
00:24:30.6935 Request Issued: GET /update/client

00:24:30.6937 Response: 200
{
"state" : 1001.000000,
"progress" : 0.189620,
"critical_update" : true
}
00:24:31.2089 Request Issued: GET /update/client

00:24:31.2091 Response: 200
{
"state" : 1001.000000,
"progress" : 0.189620,
"critical_update" : true
}
00:24:31.7379 Request Issued: GET /update/client

00:24:31.7381 Response: 200
{
"state" : 1001.000000,
"progress" : 0.252827,
"critical_update" : true
}
00:24:32.2539 Request Issued: GET /update/client

00:24:32.2541 Response: 200
{
"state" : 1001.000000,
"progress" : 0.252827,
"critical_update" : true
}
00:24:32.7686 Request Issued: GET /update/client

00:24:32.7688 Response: 200
{
"state" : 1001.000000,
"progress" : 0.347637,
"critical_update" : true
}
00:24:33.2836 Request Issued: GET /update/client

00:24:33.2839 Response: 200
{
"state" : 1001.000000,
"progress" : 0.347637,
"critical_update" : true
}
00:24:33.7972 Request Issued: GET /update/client

00:24:33.7973 Response: 200
{
"state" : 1001.000000,
"progress" : 0.410844,
"critical_update" : true
}
00:24:34.3267 Request Issued: GET /update/client

00:24:34.3269 Response: 200
{
"state" : 1001.000000,
"progress" : 0.410844,
"critical_update" : true
}
00:24:34.8576 Request Issued: GET /update/client

00:24:34.8578 Response: 200
{
"state" : 1001.000000,
"progress" : 0.505654,
"critical_update" : true
}
00:24:35.3742 Request Issued: GET /update/client

00:24:35.3745 Response: 200
{
"state" : 1001.000000,
"progress" : 0.505654,
"critical_update" : true
}
00:24:35.7278 Handle Event: "auth validation event"
00:24:35.9032 Request Issued: GET /update/client

00:24:35.9034 Response: 200
{
"state" : 1001.000000,
"progress" : 0.568861,
"critical_update" : true
}
00:24:36.4202 Request Issued: GET /update/client

00:24:36.4204 Response: 200
{
"state" : 1001.000000,
"progress" : 0.568861,
"critical_update" : true
}
00:24:36.9341 Request Issued: GET /update/client

00:24:36.9342 Response: 200
{
"state" : 1001.000000,
"progress" : 0.663671,
"critical_update" : true
}
00:24:37.4491 Request Issued: GET /update/client

00:24:37.4492 Response: 200
{
"state" : 1001.000000,
"progress" : 0.663671,
"critical_update" : true
}
00:24:37.9667 Request Issued: GET /update/client

00:24:37.9669 Response: 200
{
"state" : 1001.000000,
"progress" : 0.758481,
"critical_update" : true
}
00:24:38.4789 Request Issued: GET /update/client

00:24:38.4794 Response: 200
{
"state" : 1001.000000,
"progress" : 0.758481,
"critical_update" : true
}
00:24:39.0065 Request Issued: GET /update/client

00:24:39.0067 Response: 200
{
"state" : 1001.000000,
"progress" : 0.790085,
"critical_update" : true
}
00:24:39.5374 Request Issued: GET /update/client

00:24:39.5375 Response: 200
{
"state" : 1001.000000,
"progress" : 0.790085,
"critical_update" : true
}
00:24:40.0540 Request Issued: GET /update/client

00:24:40.0541 Response: 200
{
"state" : 1001.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:40.5834 Request Issued: GET /update/client

00:24:40.5836 Response: 200
{
"state" : 1001.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:41.0992 Request Issued: GET /update/client

00:24:41.0994 Response: 200
{
"state" : 1001.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:41.6284 Request Issued: GET /update/client

00:24:41.6285 Response: 200
{
"state" : 1001.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:42.1434 Request Issued: GET /update/client

00:24:42.1435 Response: 200
{
"state" : 1003.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:42.6729 Request Issued: GET /update/client

00:24:42.6730 Response: 200
{
"state" : 1003.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:43.2033 Request Issued: GET /update/client

00:24:43.2035 Response: 200
{
"state" : 1003.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:43.7333 Request Issued: GET /update/client

00:24:43.7335 Response: 200
{
"state" : 1003.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:44.2638 Request Issued: GET /update/client

00:24:44.2639 Response: 200
{
"state" : 1003.000000,
"progress" : 1.000000,
"critical_update" : true
}
00:24:44.4290 Firing Event: "database flush event"
00:24:44.4291 Handle Event: "database flush event"
00:24:44.7797 Request Issued: GET /update/client

00:24:44.7799 Response: 200
{
"state" : 1004.000000,
"progress" : 1.000000,
"critical_update" : true,
"update_applied" : true,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true
}
00:24:44.7940 Request Issued: GET /game/client

00:24:44.7986 Response: 200
{
"uid_override" : "",
"install_dir" : "C:/ProgramData/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 1974.000000,
"local_version" : "0.5.1.1575",
"opaque_product_specific" : {},
"supports_multibox" : true,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : true,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : true,
"patch_application_complete" : true,
"download_complete" : true,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
00:24:45.3037 Request Issued: GET /game/client

00:24:45.3054 Response: 200
{
"uid_override" : "",
"install_dir" : "C:/ProgramData/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 1974.000000,
"local_version" : "0.5.2.1974",
"opaque_product_specific" : {},
"supports_multibox" : true,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : true,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : true,
"patch_application_complete" : true,
"download_complete" : true,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
00:24:45.3120 Request Issued: POST /gamesession
{
"uid" : "client",
"launch_arguments" : [
"--install",
"--tomepath=C:\\Users\\Sofian et Marie\\Desktop\\Diablo-III-Setup-enUS.exe",
"--game=diablo3_enus",
"--webinstall"
]
}
00:24:45.3126 Agent::Product::StartSession() - Begin Waiting
00:24:45.3126 Agent::Product::StartSession() - End Waiting
00:24:45.3966 Response: 200
{
"error" : 2115.000000,
"launch_path" : "C:/ProgramData/Battle.net/Client/Blizzard Launcher.exe"
}
00:24:45.7431 Handle Event: "auth validation event"
00:24:48.7309 Request Issued: POST /register
{
"install_dir" : "C:/ProgramData/Battle.net/Client",
"uid" : "client"
}
00:24:48.7313 Response: 200
{
"result_uri" : "/game/client"
}
00:24:48.7409 Request Issued: GET /game

00:24:48.7411 Response: 200
{
"client" : {
"link" : "/game/client"
}
}
00:24:48.7563 Request Issued: GET /game/client

00:24:48.7582 Response: 200
{
"uid_override" : "",
"install_dir" : "C:/ProgramData/Battle.net/Client",
"expansion_level" : 0.000000,
"current_version" : 1974.000000,
"local_version" : "0.5.2.1974",
"opaque_product_specific" : {},
"supports_multibox" : true,
"switcher" : true,
"use_sparse" : false,
"operations" : [],
"playable" : true,
"ever_playable" : true,
"last_played" : 0.000000,
"update_progress" : 0.000000,
"needs_rebase" : false,
"product" : "Clnt",
"update_method" : "client update",
"patch_url" : "http://enUS.patch.battle.net:1119/patch",
"config_url" : "",
"mfil_hash" : "00000000000000000000000000000000",
"torrent_hash" : "00000000000000000000000000000000",
"alternate" : false,
"supports_offline" : true,
"patch_application_complete" : true,
"download_complete" : true,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : ""
}
00:24:53.9828 Request Issued: GET /game

00:24:53.9829 Response: 200
{
"client" : {
"link" : "/game/client"
}
}
00:24:53.9980 Request Issued: GET /agent

00:24:53.9983 Response: 200
{
"update" : {
"client" : {
"link" : "/update/client"
}
},
"install" : {},
"backfill" : {},
"pid" : 2208.000000,
"state" : 1004.000000,
"playable" : true,
"patch_application_complete" : true,
"download_complete" : true,
"version" : "1.5.1.1675",
"type" : "retail",
"authorization" : "FA9859B575AAE0320FEE19AF5BFD511A"
}
00:24:54.5293 Request Issued: POST

#-----------------------------------------------------------
# System started at 2013-03-04 00:24:15.4902
# system:
#-----------------------------------------------------------
00:24:15.8381 PostTo succeeded status: 0 for url: http://enUS.patch.battle.net:1119/patch
Post Data:
<version program="Agnt"><record program="Bnet" component="Win" version="1" /><record program="Agnt" component="cdn" version="1" /><record program="Agnt" component="cfg" version="1" /><record program="Agnt" component="Win" version="1675" /><record program="Agnt" component="blob" version="1" /></version>
00:24:15.8389 Post Response:
<patch>
<record program="Bnet" component="Win">
http://attdist.blizzard.com/sc2patch/update/B16117-5C52FCF1/sc2-1-22280-x86-Win-enUS-bnet-bin-component-dl;sc2-1-22280-x86-Win-enUS-bnet-bin-component-dl;69B17A0F007E49F5B37E2876C87A17DA;22280
</record>
<record program="Agnt" component="cdn">
dist.blizzard.com.edgesuite.net|llnw.blizzard.com|attdist.blizzard.com
</record>
<record program="Agnt" component="Win">
;;;;
</record>
</patch>
00:24:22.7702 PostTo succeeded status: 0 for url: http://enUS.patch.battle.net:1119/patch
Post Data:
<version program="Clnt"><record program="Bnet" component="Win" version="1" /><record program="Agnt" component="cdn" version="1" /><record program="Agnt" component="cfg" version="1" /><record program="Clnt" component="Win" version="1575" /><record program="Clnt" component="blob" version="1" /></version>
00:24:22.7704 Post Response:
<patch>
<record program="Bnet" component="Win">
http://attdist.blizzard.com/sc2patch/update/B16117-5C52FCF1/sc2-1-22280-x86-Win-enUS-bnet-bin-component-dl;sc2-1-22280-x86-Win-enUS-bnet-bin-component-dl;69B17A0F007E49F5B37E2876C87A17DA;22280
</record>
<record program="Agnt" component="cdn">
dist.blizzard.com.edgesuite.net|llnw.blizzard.com|attdist.blizzard.com
</record>
<record program="Clnt" component="Win">
http://dist.blizzard.com.edgesuite.net/tools-pod/NA/b1974/l-1575-1974-win.mpq.torrent.6EEE502A16E4B2CD344F7CEE9BECF7B0;http://dist.blizzard.com.edgesuite.net/tools-pod/NA/b1974/l-1974-win.mpq.torrent.9CD6DA02A3AB515E19D72CC2628D72B3;1974;1575;1974
</record>
<record program="Clnt" component="blob">
http://dist.blizzard.com.edgesuite.net/tools-pod/Blob.Alpha.20;;1CF8A7A5821716E370CF083FCA20005C;0
</record>
</patch>
00:24:23.1942 PostTo succeeded status: 0 for url: http://enUS.patch.battle.net:1119/patch
Post Data:
<version program="Clnt"><record program="Bnet" component="Win" version="1" /><record program="Agnt" component="cdn" version="1" /><record program="Agnt" component="cfg" version="1" /><record program="Clnt" component="Win" version="1575" /><record program="Clnt" component="blob" version="1" /></version>
00:24:23.1944 Post Response:
<patch>
<record program="Bnet" component="Win">
http://attdist.blizzard.com/sc2patch/update/B16117-5C52FCF1/sc2-1-22280-x86-Win-enUS-bnet-bin-component-dl;sc2-1-22280-x86-Win-enUS-bnet-bin-component-dl;69B17A0F007E49F5B37E2876C87A17DA;22280
</record>
<record program="Agnt" component="cdn">
dist.blizzard.com.edgesuite.net|llnw.blizzard.com|attdist.blizzard.com
</record>
<record program="Clnt" component="Win">
http://dist.blizzard.com.edgesuite.net/tools-pod/NA/b1974/l-1575-1974-win.mpq.torrent.6EEE502A16E4B2CD344F7CEE9BECF7B0;http://dist.blizzard.com.edgesuite.net/tools-pod/NA/b1974/l-1974-win.mpq.torrent.9CD6DA02A3AB515E19D72CC2628D72B3;1974;1575;1974
</record>
<record program="Clnt" component="blob">
http://dist.blizzard.com.edgesuite.net/tools-pod/Blob.Alpha.20;;1CF8A7A5821716E370CF083FCA20005C;0
</record>
</patch>
00:24:26.4888 232dc2acabc5b7128f5644dbc42b06b7dfbcdab1 added
00:24:26.5299 232dc2acabc5b7128f5644dbc42b06b7dfbcdab1 resumed
00:24:26.5299 232dc2acabc5b7128f5644dbc42b06b7dfbcdab1: state changed to: checking (q)
00:24:26.5300 232dc2acabc5b7128f5644dbc42b06b7dfbcdab1: state changed to: checking
00:24:26.5301 232dc2acabc5b7128f5644dbc42b06b7dfbcdab1: state changed to: downloading
00:24:27.5379 Received reply from tracker: http://us.tracker.worldofwarcraft.com:3724/announce
00:24:39.7071 232dc2acabc5b7128f5644d
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bump
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I just had a similar problem, and a friend suggested I run ccleaner, and it seemed to work. Give that a try.
Reply Quote
Sigh, getting really tired of this, couldnt play all weekend, and probably not this week.
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bump
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