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This has happened twice to me today, with a bow and bracers. Shows in my history that I bought the items but I don't see them.
I know that I'll probably get the items eventually, but when I do they'll be useless. Either that or I just suspend levelling and wait for them to appear.
Bloody pita! Last time this happened it took about 2 days. Seriously, I like this game, but geez I wish they'd crush the beetles once and for all.
I have had the same problem pretty much every time i upgrade a new character.
I always get the items but several hours later so they will be useless. sometime i can sell them for around the same price but mostly not. Really annoying.
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