Get the Desktop App for Battle.net Now
- All your games in 1 place
- Log in once
- Automatic game updates
sneaky, if you are unable to determine whether or not your Launcher is up to date, you can try the "catch all" troubleshooting steps listed below, which will fix many Launcher related issues, as well as what I suspect is happening to you, which is possibly a corrupt file that gets loaded every time you log in.
Here are the steps to follow:
Fixing Corruption and Launcher Issues
Delete the following files/folders:
/Users/Shared/Blizzard/Battle.net.temp (if present)
/Diablo 3/Diablo 3.mfil
Once done deleting those files, make sure all permissions are set properly in Diablo 3's main folder by doing the following:
1) Get Info (in the Finder) on the Diablo 3 folder.
2) Click the padlock icon and enter your password to authenticate yourself.
3) For the Everyone group, set it to Read and Write.
4) Click the cogwheel icon and select Apply to enclosed items. Select OK to confirm your action.
5) Close the Get Info Window.
6) Repeat steps #1-5 on the /Users/Shared/Battle.net folder.
Now run the Diablo 3 Launcher. Let Diablo 3 rebuild its cache. It can take between 15-60 minutes depending on the computer and drive being used. Do not click Play until the Launcher window shows the message "Game is up to date", indicating that Diablo 3 has fully patched and/or rebuilt its cache.
Let us know how this works out for you if you do decide to follow the steps above.
Official Mac Tech Support Forum Cookie™ (Mint Chocolate Chip)
Guaranteed tasty; Potentially volatile when dipped in General Forums Syrup®
Caution: This cookie bites back.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.