I know you think its my second hop, but lets work on the assumption that my isp is blocking tracert response on my second hop. I am already trying to get a response from my isp. but if it is a local issue at my side then i shouldn't be seeing such perculiarities.
Either way, please look at it
I seem to get this problem between the hours of 3AM PDT - 11 AM PDT only.
the time now is 820am GMT+8 /5PM PDT . the game is COMPLETELY lagless now.
yet my tracert is still timing out on my 2nd hop. so this second hop thing does not seem to be a factor
Tracing route to google.com [220.127.116.11]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms www.asusnetwork.net [192.168.1.1]
2 * * * Request timed out.
3 5 ms 5 ms 4 ms 18.104.22.168
4 3 ms 2 ms 2 ms 22.214.171.124
5 3 ms 2 ms 2 ms xe-11-2-0.budweiser.singnet.com.sg [202.166.
6 3 ms 2 ms 3 ms 126.96.36.199
7 7 ms 2 ms 2 ms 188.8.131.52
8 40 ms 3 ms 3 ms 184.108.40.206
9 3 ms 3 ms 3 ms 220.127.116.11
10 4 ms 4 ms 4 ms 18.104.22.168
11 4 ms 3 ms 3 ms sin04s02-in-f5.1e100.net [22.214.171.124]
it will probably remain lagless so until 3AMPDT thereabouts. (3am PDT is just a rough guide, since that's 6pm at my end when I knock off work and usually start playing)
hank you for contacting Blizzard Support. I am Account and Technical Support Rep Tammillo.
I had noticed after looking over your MSInfo, that you have a program on start up called "PeerBlock". This program has been know to cause connection related issues. I would suggest first doing the below troubleshooting step to see if that assists.
Close Background Programs:
I would also suggest that you follow these following links and preform the troubleshooing steps found there:
Repair Game Files:
Diagnosing Memory Problems:
Running ScanDisk & Defrag:
Check for Overheating:
Run a Virus Scan:
If these do not resolve your issue, please send us an updated version of MSInfo and DXDIAG
To obtain the systems diagnostic files, follow the instructions here: http://us.battle.net/support/en/article/request-for-system-files-dxdiag-msinfo-and-error-reports
Please include the following information as well. Instruction to do so can be found here:
- Please attach these files to your reply.
- Attachment must be under 5MB
- Attachments must be in BMP,JPG,GIF,TXT, or TGA format
- Make sure that all attachments (up to 4 files allowed) meet the recommended requirements. Security concerns may cause files with other formats or files that are too large to be filtered or deleted without response.
If the issue persists or if you have anything else we can help you with, do not hesitate to reply to this ticket. http://us.battle.net/support/en/article/contact
when the lag happens again, I will test it once more time. right now 1pm GMT+8 / 10PM PDT , there is no lag.