Diablo® III

item purchased but not recieved.

I purchased item # 1445929771 over 12 hours ago and still have not received it.
Please give me an update.
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Hi..hijacked a bit.

i purchase 100 emerald gems at item #1448145688 & item#1447566690 each.

Can u guys deal with it faster? i need them for crafting.
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#1447936709 I just want to use my new item it has been hours.
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Posts: 117
ya and i sold an item over 2 months ago and 15 bucks and never got the money..
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Support Forum Agent
Posts: 40,215
Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you can submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.
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