Diablo® III

Can't install Diablo III

I have tried to install Diablo III for 2 days and it doesn't work. I have already activated the key a few months ago but I had to format my laptop. Now while installing an error message pops up saying "Failed to download a required update. Please check your internet connection and try again." I have checked the Technical support and checked the solutions but it still doesn't work. PLEASE HELP!!!
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Support Forum Agent

Please list all of the steps you've tried so far in resolving the installation issue.
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First I stopped all background programs and did what the technical support had listed

Then I downloaded an another lancher (thought was problem with the CD)

But still the problem exists
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